HotBox Pizza

All around good Pizza Spot. Whether in West Lafayette or Lafayette. Ive always been into Hotbox From their Indianapolis Colts roots.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Stix, Mozzarella Sticks, Supreme Pizza, Salad, Spicy Pepperoni Pizza and Breadsticks, Spicy Pepperoni on Skinny Crust Pizza, Pineapple Bacon Jalapeno Red Onion Red Sauce, Dressing, Extra Large Cheesestix, Meat Pizza, Cheese Sticks, Chicken Bacon Pizza, Chicken Wings, Extra Large B-Ripp Pizza, Small Hotchick Pizza, Hotchick X-Large 16, Hotchick Small 10, Extra Large Heavy Veggie Pizza, Party Fowl Large 14, Large Porky the Pie Pizza

We pre ordered our pizza for delivery at 3:52pm to be delivered at 6pm. It said we would have the pizza between 5:55pm and 6:05pm. My wife called them at 6:13 to get a status and was told there were 4 people ahead of us. The guy who answered said they don't get the orders early. At 7 I called back and was told it's out for delivery along with 2 others and he did not know where we were on the delivery. He also told me the orders don't come in at the time you pre order. It's now 7:35pm and still no pizza. I'm not sure why they give the ability to pre order if it doesn't work.
So, Pizza arrived at 8:05. As we figured it would be, the pizza was cold and like cardboard. After we spoke with the guy on the phone earlier and his lack of concern for the customer, all I can say is bad business. It is obvious their concern is not the customer. Not that it will effect HotBox but we will definitely not order from them again.

Service: 1

They told us 15 minutes ended up waiting over 40 minutes because they put the pizza on the to go rack in a box when we ordered dine in we sat there waiting for our food that was there the entire time but nobody noticed because the workers were more worried about conversations amongst themselves and all I got was “I’m sorry”. Time was wasted for something that was very avoidable.

Atmosphere: 1

Food: 2

Service: 1

Very friendly staff and excellent service!

Atmosphere: 4

Food: 4

Service: 5

Customer service was great, but the food was terrible. The pizza looked cheap, and the wings tasted like old grease — almost as if they’d been pre-fried and then boiled. I last ordered last night

Atmosphere: 4

Food: 1

Service: 4

Went today Oct 14th lunch special. Took it home the littlest piece of pizza only 3 pieces of pepperoni on it. The guy working was rude. I won't be back.

Ordered online this morning for a later delivery, was still almost 1 ½ hours late.

Food: 4

Service: 1

Enjoyed our delicious breadsticks!

Atmosphere: 5

Food: 5

Service: 5

The food was really good, service slow🐌

Atmosphere: 3

Food: 5

Service: 4

Hate when you guys send doordash or other food delivery. They send multiple people when delivering 2 people to deliver an order. Seems very sketchy to me my food is not sealed with anything who knows what they could do. Would appreciate it you guys added stickers to ensure food stays shut.

Atmosphere: 5

Food: 5

Service: 3

Decent joint

Atmosphere: 4

Food: 5

Service: 5

Waited in the restaurant for 30 minutes after time range of when the order said it would be ready. Ended up being given the wrong pizza anyways. & wrong sauces.

Amazing crew, served us with more than just a smile. Highly recommend this location! Loved Amber, she was our hero!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Stix

Accidently ordered minutes before closing. Guy was nice about it. Pizza was good! Check address before ordering online!

Atmosphere: 5

Food: 5

Service: 5

They got some great pizza!! I love going between 12 and 2pm for a slice and if I have my dog I get 2!!! The guys and gals there are cool as ever to talk to!!! I can't remember there names or I would mention them!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Pizza