No service didn't even answer the phone to get order. Must be doing g very wel.
Tiffany Diane
My mother ate a ham & cheese “boat” from Jets on 10/12, she ended up with severe food poisoning and is now in the hospital. Stay away! Something isn’t right with this place!
P Spears
I cannot attest to their food, but my truck battery died in front of their shop today and a gentleman came out and tried to jump start me, then gave me the name of a garage, which happened to be open for towing. He was so concerned about my dog in the heat, I just wanted to leave a review acknowledging what a nice man he is. My dog is doing fine, thank you for caring about her!
Atmosphere: 5
Food: 5
Service: 5
Kelly Niccum
The guy that answered seemed annoyed, when we ordered on the phone, we got the wrong pizza and he wanted to say that's what we ordered. They gave us a deep dish pizza and it wasn't worth 35.00. We are from out of town, and didn't feel like arguing, 1st time eating at Jets, not a good experience. Came back to the hotel to eat, pizza is doughy and not alot of toppings. Not a good experience!
Atmosphere: 1
Food: 2
Service: 5
Austin Davis
If I had more toppings on the pizza than on the box I'd be happy. The delivery person was nice but seriously? I ordered it well done and it's doughy and looks like it was cut with a butter knife.
Atmosphere: 1
Food: 2
Service: 4
Michael Gotsis
Me and my son ate there three times good food good stuff
Anthony Soo Hon
We had this delivered while we were at a conference.It is the most delicious pizza!!!!!
Food: 5
Service: 5
LaTrent Brock
Always Great Pizza..
Food: 5
Service: 5
Recommended dishes: Detroit Deep Dish
Connie Clothier
Great food, great service.
Atmosphere: 5
Food: 5
Service: 5
Scott Walker
Pizza and salad delivered late by a sketchy door dash driver, who didn’t know if we had a Jets order or Buffalo Wild Wings. Pizza was burnt and mostly inedible. Manager was “unable to issue a refund.” This location has gone downhill. Stay away.
They have new ownership and the two nice ladies who worked there are gone. The new owner was there and it quite strange. I got there and the two TVs they use for the me u were off, he said, I don't know why they go off, you look like you know tech, can you fix them? Weird. They menus do not have prices on them. How do you decide what to get? I told him I needed to know prices and he said tell me what you want and I will tell you what it costs. I said, I am not going to play a guessing game, this is crazy. There is a door alarm to let them know when people come in that is a loud siren, it is terrible. Not sure what else to say, but they destroyed a great store, I will not be going back!
Atmosphere: 1
Food: 5
Service: 2
Kim DeWilde
Would give a negative star because I called & asked what the specials are and after her big sigh was told she couldn't tell me until I ordered something. Hung up & called a different pizza place that can tell you what there specials are so you know what to order.
Justin Johnson
Food is always excellent. Have had some items forgot on deliveries before but today took the cake. Salad, sides missing. Called the store and they were gonna check but never called back. I called again 15 mins later and was told the driver was leaving then with remainder of my order. Neither time was an apology given, not once. On a $100 order. Pass on Delivery...
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Detroit Deep Dish, Corner Pizza
Cierra Pellegrino (CJ)
I love jet's Pizza it's probably one of my favorite places I tried a new to me dish and it was good as well The only reason I rated the atmosphere at two was because there's only two tiny pub style tables to sit inside It would be great if they had a dining area. They are a little on the pricey side though for pizza.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Boneless Wings, Detroit Deep Dish, Corner Pizza, Pepperoni & Bacon Deep Dish Pizza, Detroit-Style Deep Dish, Pizza, Jet's Boat
Dragon j
Attempting to order via text message as the website gives incentives to do so. I keep getting back an automated response that says they can not deliver to my address even though I was requesting a pickup order. I tried it 5 or 6 times and worded it different ways but couldn't get the service to work as stated on the website so I called the store to see if they could help. Matt answered and said he didn't know what I was talking about and would have to get the manager on duty, June 22, 2024 to see what he could do.
The manager came on the phone, I explained the issue and asked for assistance. He told me that they don't deal with text orders and he can't help me. I asked if he could take my order over the phone and match the discount, he refused. I asked again if he could assist me in some way and he told me he didn't have the time right now because they were kind of busy. He said that it would take too much time and a phone call to fix my problem and he wasn’t doing that. I asked “So, that means you are refusing to help me?” That’s when he hung up on me. I guess I won't ever be going to this place for anything if that's the way a manager handles something that should be a simple customer service fix.
No service didn't even answer the phone to get order. Must be doing g very wel.
My mother ate a ham & cheese “boat” from Jets on 10/12, she ended up with severe food poisoning and is now in the hospital. Stay away! Something isn’t right with this place!
I cannot attest to their food, but my truck battery died in front of their shop today and a gentleman came out and tried to jump start me, then gave me the name of a garage, which happened to be open for towing. He was so concerned about my dog in the heat, I just wanted to leave a review acknowledging what a nice man he is. My dog is doing fine, thank you for caring about her!
Atmosphere: 5
Food: 5
Service: 5
The guy that answered seemed annoyed, when we ordered on the phone, we got the wrong pizza and he wanted to say that's what we ordered. They gave us a deep dish pizza and it wasn't worth 35.00. We are from out of town, and didn't feel like arguing, 1st time eating at Jets, not a good experience. Came back to the hotel to eat, pizza is doughy and not alot of toppings. Not a good experience!
Atmosphere: 1
Food: 2
Service: 5
If I had more toppings on the pizza than on the box I'd be happy. The delivery person was nice but seriously? I ordered it well done and it's doughy and looks like it was cut with a butter knife.
Atmosphere: 1
Food: 2
Service: 4
Me and my son ate there three times good food good stuff
We had this delivered while we were at a conference.It is the most delicious pizza!!!!!
Food: 5
Service: 5
Always Great Pizza..
Food: 5
Service: 5
Recommended dishes: Detroit Deep Dish
Great food, great service.
Atmosphere: 5
Food: 5
Service: 5
Pizza and salad delivered late by a sketchy door dash driver, who didn’t know if we had a Jets order or Buffalo Wild Wings. Pizza was burnt and mostly inedible. Manager was “unable to issue a refund.” This location has gone downhill. Stay away.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They have new ownership and the two nice ladies who worked there are gone. The new owner was there and it quite strange. I got there and the two TVs they use for the me u were off, he said, I don't know why they go off, you look like you know tech, can you fix them? Weird. They menus do not have prices on them. How do you decide what to get? I told him I needed to know prices and he said tell me what you want and I will tell you what it costs. I said, I am not going to play a guessing game, this is crazy. There is a door alarm to let them know when people come in that is a loud siren, it is terrible. Not sure what else to say, but they destroyed a great store, I will not be going back!
Atmosphere: 1
Food: 5
Service: 2
Would give a negative star because I called & asked what the specials are and after her big sigh was told she couldn't tell me until I ordered something. Hung up & called a different pizza place that can tell you what there specials are so you know what to order.
Food is always excellent. Have had some items forgot on deliveries before but today took the cake. Salad, sides missing. Called the store and they were gonna check but never called back. I called again 15 mins later and was told the driver was leaving then with remainder of my order. Neither time was an apology given, not once. On a $100 order. Pass on Delivery...
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Detroit Deep Dish, Corner Pizza
I love jet's Pizza it's probably one of my favorite places I tried a new to me dish and it was good as well The only reason I rated the atmosphere at two was because there's only two tiny pub style tables to sit inside It would be great if they had a dining area. They are a little on the pricey side though for pizza.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Boneless Wings, Detroit Deep Dish, Corner Pizza, Pepperoni & Bacon Deep Dish Pizza, Detroit-Style Deep Dish, Pizza, Jet's Boat
Attempting to order via text message as the website gives incentives to do so. I keep getting back an automated response that says they can not deliver to my address even though I was requesting a pickup order. I tried it 5 or 6 times and worded it different ways but couldn't get the service to work as stated on the website so I called the store to see if they could help. Matt answered and said he didn't know what I was talking about and would have to get the manager on duty, June 22, 2024 to see what he could do.
The manager came on the phone, I explained the issue and asked for assistance. He told me that they don't deal with text orders and he can't help me. I asked if he could take my order over the phone and match the discount, he refused. I asked again if he could assist me in some way and he told me he didn't have the time right now because they were kind of busy. He said that it would take too much time and a phone call to fix my problem and he wasn’t doing that. I asked “So, that means you are refusing to help me?” That’s when he hung up on me. I guess I won't ever be going to this place for anything if that's the way a manager handles something that should be a simple customer service fix.
Service: 1
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