Very unprofessional the window worker was taking the money mean while she was on her cellphone. The drive through was horrible
The Hellcat
Already rounding incorrectly and supporting the corporate theft that is the fabricated penny shortage. I'm not going to sit at a drive-thru window and hold up the line arguing with a minimum-wage employee over three cents, but I will stop supporting businesses that encourage this nonsense. There are BILLIONS of pennies in circulation. They have not disappeared overnight (production hasn't even officially stopped yet). Even if everyone was hoarding copper pennies (1964 and older) that still leaves 61 years' worth of copper/zinc pennies. You can still get pennies from the bank. Americans should boycott any business that claims otherwise.
Atmosphere: 1
Food: 3
Service: 1
Michael Stalker
Id honestly go negative on all rating if I could. Been there twice in the last week. Wensday and Friday, and had extremely shitty customer service both times. The kitchen floor was cover in fries and trash. Poor hand washing techniques and more that im not gonna type because it ain't gonna change..
Atmosphere: 1
Food: 1
Service: 1
Patti Gonzalez
I've been to this particular McDonald's twice. The first time 2 weeks ago, I had a mobile order and I was given someone else's order. I should have checked the bag before I drove away, but I've not had it happen in recent memory. I had already driven away before I realized it. I didn't want to wait in the drive-thru line again. The second time, about a week later, I was nearly given another bag of food that was not mine, in addition to my order which I had already received.
Food: 4
Service: 3
Darius Hicks
Terrible service really bad service
Service: 1
Olivia Billings
normally this location doesnt have good customer service but today Alexis or lexis?,She had long braid-, was very helpful. She was hustling making sure everyone got their food and was doing a great job.
Luke Wahl
One of the more pleasant, clean, and well run locations, a large space and play place with loud screaming kids bouncing around nonstop, at least wifi worked well, had plenty of parking and quick delivery of my pumpkin spice latte to my table. But I noticed the silly Monopoly gag game again gave another similar tile everyone's been getting. Most annoyingly, my latte was quite bitter and seemed to settle immediately which resulted in the last couple sips full of sugar and goo. They need a good soy milk alternative also for dairy sensitive and reducing sugar.
Atmosphere: 5
Food: 2
Service: 4
lukeskywahlker
One of the more pleasant, clean, and well run locations, a large space and play place with loud screaming kids bouncing around nonstop, at least wifi worked well, had plenty of parking and quick delivery of my pumpkin spice latte to my table. But I noticed the silly Monopoly gag game again gave another similar tile everyone's been getting. Most annoyingly, my latte was quite bitter and seemed to settle immediately which resulted in the last couple sips full of sugar and goo. They need a good soy milk alternative also for dairy sensitive and reducing sugar.
Tiffani Roe
Don’t recommend. We ordered 2 McChickens no lettuce add cheese and bacon. After paying the insane $2.69 for 2 half slices of bacon per sandwich they didn’t even add the cheese or bacon to the one sandwich they handed us. Yes on top of not making it correctly they forgot the whole second sandwich which was paid for and rang up correctly.
Update new issue 10-8-25 9AM TO 920AM Employee had us repeating our order over 6 times finally went and got manager. Then she wanted us to repeat it again and telling us the code won't go through well yea duh your employee messed it up already. So KRISTEN THE MANAGER GETS MAD AT US FOR BEING FRUSTRATED REPEATING OUR ORDER LOUDLY COMPLAINING ABOUT ALL THE CARS THAT HAVE PASSED US ON THE OTHER SIDE.
SHE FLAT OUT SAID IF WE DONT LOOSE THE ATTITUDE WHICH IT WAS THERE FAULT WE WAS ON A TEN IN THE FIRST PLACE.WE CANT HAVE OUR FOOD. SO I DROVE OFF CAUSE WHO ARE YOU TO ACT LIKE A PARENT WE ARE GROWN ADULTS TRYING TO ORDE FOOD. SHE SHOULD OF BEEN TRYING TO RESOLVE THE ISSUE INSTEAD OF WORRYING ABOUT CORRECTING OUR ATTITUDE. ALSO WHEN I CALLED UP THERE AFTER I LEFT TO GET HER NAME IN CORPORATE NUMBER OR MANAGEMENT NUMBER SHE LIED AND SAID THAT SHE WAS THE GENERAL MANAGER AND THERE WAS NOTHING ELSE I COULD DO SHE REFUSED TO GIVE ME ANY NUMBERS NAMES OR ANYTHING FOR SOMEONE ABOVE HER. SO WE WENT TO THE OTHER LOCATION GOT OUR FOOD AND SPOKE TO MANAGEMENT THERE AND WAS ABLE TO GET THE GM NUMBER FOR SHANNON.
THIS LADY HAS BEEN AN ISSUE BEFORE. SHE GIVES DIRTY LOOKS AT 7AM SHE DOESNT SAY TY OR GM. SHE HAS AN ATTITUDE BUT THREATENING TO TAKE AWAY MY FOOD IF I DONT LOOSE MINE. SMH
Worst location in Lafayette very unprofessional today I drove all the way there early in the morning to get my kids breakfast just to get there and they say drive-thru is cash only in my opinion you guys should be accommodating whatever is happening inside that building that's your problem not ours I didn't drive all the way over there for you not to be able to accept my card so you should be walking my card 1 pure laziness and it ruined my morningto a different register at the drive-thru every time somebody orders it's literally your job pure laziness that you guys can't switch it to a different register even if it's up front I mean hell you guys don't even sit there and take orders on those registers we have to stare at you for 10 minutes just for you to acknowledge that we're standing there
Atmosphere: 1
Food: 1
Service: 1
Jeremy Shepler
Only 2 employees on duty. Only 1 was working, taking orders at the window and preparing the food. Got the wrong drink and food was just thrown together. Waited 20 minutes after paying for the food.
Jacob Richards
They say 24 hrs but there closed every night I come after work.
Atmosphere: 1
Service: 1
Caitlin Mills
Unfortunately when I was eating my Mcchicken I discovered a bone in there. Never going to this one again.
Food: 1
Service: 3
Brian Bowyer II
We come to a fast food restaurant to get food wait ten minutes at the drive through and then they proceeded to tell it is cash only they could told us that when we got, they wasted ten minutes of our time.
They made us pay for an order that wasn’t ours.
Atmosphere: 1
Food: 1
Service: 1
Very unprofessional the window worker was taking the money mean while she was on her cellphone. The drive through was horrible
Already rounding incorrectly and supporting the corporate theft that is the fabricated penny shortage. I'm not going to sit at a drive-thru window and hold up the line arguing with a minimum-wage employee over three cents, but I will stop supporting businesses that encourage this nonsense. There are BILLIONS of pennies in circulation. They have not disappeared overnight (production hasn't even officially stopped yet). Even if everyone was hoarding copper pennies (1964 and older) that still leaves 61 years' worth of copper/zinc pennies. You can still get pennies from the bank. Americans should boycott any business that claims otherwise.
Atmosphere: 1
Food: 3
Service: 1
Id honestly go negative on all rating if I could. Been there twice in the last week. Wensday and Friday, and had extremely shitty customer service both times. The kitchen floor was cover in fries and trash. Poor hand washing techniques and more that im not gonna type because it ain't gonna change..
Atmosphere: 1
Food: 1
Service: 1
I've been to this particular McDonald's twice. The first time 2 weeks ago, I had a mobile order and I was given someone else's order. I should have checked the bag before I drove away, but I've not had it happen in recent memory. I had already driven away before I realized it. I didn't want to wait in the drive-thru line again.
The second time, about a week later, I was nearly given another bag of food that was not mine, in addition to my order which I had already received.
Food: 4
Service: 3
Terrible service really bad service
Service: 1
normally this location doesnt have good customer service but today Alexis or lexis?,She had long braid-, was very helpful. She was hustling making sure everyone got their food and was doing a great job.
One of the more pleasant, clean, and well run locations, a large space and play place with loud screaming kids bouncing around nonstop, at least wifi worked well, had plenty of parking and quick delivery of my pumpkin spice latte to my table. But I noticed the silly Monopoly gag game again gave another similar tile everyone's been getting. Most annoyingly, my latte was quite bitter and seemed to settle immediately which resulted in the last couple sips full of sugar and goo. They need a good soy milk alternative also for dairy sensitive and reducing sugar.
Atmosphere: 5
Food: 2
Service: 4
One of the more pleasant, clean, and well run locations, a large space and play place with loud screaming kids bouncing around nonstop, at least wifi worked well, had plenty of parking and quick delivery of my pumpkin spice latte to my table. But I noticed the silly Monopoly gag game again gave another similar tile everyone's been getting. Most annoyingly, my latte was quite bitter and seemed to settle immediately which resulted in the last couple sips full of sugar and goo. They need a good soy milk alternative also for dairy sensitive and reducing sugar.
Don’t recommend. We ordered 2 McChickens no lettuce add cheese and bacon. After paying the insane $2.69 for 2 half slices of bacon per sandwich they didn’t even add the cheese or bacon to the one sandwich they handed us. Yes on top of not making it correctly they forgot the whole second sandwich which was paid for and rang up correctly.
Atmosphere: 5
Food: 1
Service: 3
Restaurantji Recommends
Update new issue 10-8-25 9AM TO 920AM
Employee had us repeating our order over 6 times finally went and got manager. Then she wanted us to repeat it again and telling us the code won't go through well yea duh your employee messed it up already. So KRISTEN THE MANAGER GETS MAD AT US FOR BEING FRUSTRATED REPEATING OUR ORDER LOUDLY COMPLAINING ABOUT ALL THE CARS THAT HAVE PASSED US ON THE OTHER SIDE.
SHE FLAT OUT SAID IF WE DONT LOOSE THE ATTITUDE WHICH IT WAS THERE FAULT WE WAS ON A TEN IN THE FIRST PLACE.WE CANT HAVE OUR FOOD.
SO I DROVE OFF CAUSE WHO ARE YOU TO ACT LIKE A PARENT WE ARE GROWN ADULTS TRYING TO ORDE FOOD. SHE SHOULD OF BEEN TRYING TO RESOLVE THE ISSUE INSTEAD OF WORRYING ABOUT CORRECTING OUR ATTITUDE.
ALSO WHEN I CALLED UP THERE AFTER I LEFT TO GET HER NAME IN CORPORATE NUMBER OR MANAGEMENT NUMBER SHE LIED AND SAID THAT SHE WAS THE GENERAL MANAGER AND THERE WAS NOTHING ELSE I COULD DO SHE REFUSED TO GIVE ME ANY NUMBERS NAMES OR ANYTHING FOR SOMEONE ABOVE HER.
SO WE WENT TO THE OTHER LOCATION GOT OUR FOOD AND SPOKE TO MANAGEMENT THERE AND WAS ABLE TO GET THE GM NUMBER FOR SHANNON.
THIS LADY HAS BEEN AN ISSUE BEFORE.
SHE GIVES DIRTY LOOKS AT 7AM SHE DOESNT SAY TY OR GM. SHE HAS AN ATTITUDE BUT THREATENING TO TAKE AWAY MY FOOD IF I DONT LOOSE MINE. SMH
Worst location in Lafayette very unprofessional today I drove all the way there early in the morning to get my kids breakfast just to get there and they say drive-thru is cash only in my opinion you guys should be accommodating whatever is happening inside that building that's your problem not ours I didn't drive all the way over there for you not to be able to accept my card so you should be walking my card 1 pure laziness and it ruined my morningto a different register at the drive-thru every time somebody orders it's literally your job pure laziness that you guys can't switch it to a different register even if it's up front I mean hell you guys don't even sit there and take orders on those registers we have to stare at you for 10 minutes just for you to acknowledge that we're standing there
Atmosphere: 1
Food: 1
Service: 1
Only 2 employees on duty. Only 1 was working, taking orders at the window and preparing the food. Got the wrong drink and food was just thrown together. Waited 20 minutes after paying for the food.
They say 24 hrs but there closed every night I come after work.
Atmosphere: 1
Service: 1
Unfortunately when I was eating my Mcchicken I discovered a bone in there. Never going to this one again.
Food: 1
Service: 3
We come to a fast food restaurant to get food wait ten minutes at the drive through and then they proceeded to tell it is cash only they could told us that when we got, they wasted ten minutes of our time.
Atmosphere: 1
Food: 3
Service: 1
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