I’m so disappointed in how this store is ran. I found hair under my pepperoni and as i was going back in to get a refund another customer was already getting a refund and was irate about how much hair was in his pizza! not only that but the employee who had the same colored hair as the ones in my pizza was getting upset as the customer!! like what? she wanted him to calm down and stop because he was already getting his refund! Non the less i will not be returning and would not recommend this location!
Atmosphere: 1
Food: 1
Service: 1
Andria Hess
I called their phone number and it went to someone who wasn't even at the store. I then waited five minutes to get connected to the store and then when they answered the connection cut off completely and I couldn't ask my question.
Atmosphere: 3
Food: 3
Service: 1
Chad Jones
The pizza was good, but the service.. not so much. Door dash/grub hub drivers filled the lobby, and I waited 15 minutes before I was even asked about my order. There is a Pizza Hut and Domino's closer to my area that I'll mostly be using in the future.
Atmosphere: 2
Food: 4
Service: 2
LaShopDeLaEsquina (Ayala Bussines)
Delicious pizzas ?
Atmosphere: 5
Food: 5
Service: 5
Nathan Davis
This place was CRAZY busy on Friday night, and the lobby was full of people waiting for their order. But Mike was running the front end register, phones, and customer service, and he was absolutely CRUSHING it!!! He was super efficient (but not rude), super calm (but not slow), and just did an all around fantastic job of staying steady on course, getting people their food as soon as it was done, and handling a hundred other little tasks, phone calls, etc throughout the whole thing. I work in upper management in my company, and if I worked in food service, I would absolutely be trying to hire Mike to come work for me. Papa John's management, he's a rockstar!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sauce, Large Sausage Pizza
Melvin Bontrager
If you order online they mark it ready when they put it in the oven and not when it's actually ready... Had to wait 10 min happened twice now
Atmosphere: 2
Food: 5
Service: 1
Kim DeWilde
Ordered the special that was $17.99 but with delivery & tip came to $30.00. Was told it would be delivered in 40 - 45 minutes, 1 hour & 20 minutes later we finally got our pizza.
Mathew Shields
How good it is depends on who makes it, just like another national food chain.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Large Pepperoni Pizza, Large Sausage Pizza, Pepperoni Pizza
Tara Pendleton
Ordered online for 6:30 pick up, received a text at 5:25 that my order was ready. Called the Beck ln store was on hold for 17+ minutes, no one ever answered. Went into the store at 5:50+|- and the manager had a horrible attitude and was extremely RUDE!! I explained to her while still on “hold” that my order was for 6:30. She rudely stated that it’s done, I again explained its was for 6:30 pick up. She said she could void it, I said ok then you can remake it for 6:30. She informed me that after all the other orders were done she could remake mine, with an attitude. ABSOLUTELY NOT, ordering online for a specific time is on purpose. So, needless to say miss RUDE manager did NOT offer me a “fresh, hot & ready” Papa John’s pizza. The only thing I was going to be served was an old pizzas that would have been hard as a boot! Had her void my order and had to ask for a receipt showing it was voided. So someone else will be served the nasty old pizza. PAPA JOHNS YOU FAILED AND THIS MANGER NEEDS WRITTEN UP FOR BEING DISRESPECTFUL AND RUDE TO CUSTOMERS!!
Atmosphere: 1
Food: 1
Service: 1
David Cariaso
I often order from here, delivery is usually top notch. I always tip 20% for the delivery, and the usual delivery person is very polite.
I also always have the same order.. why give the options if they can’t fulfill it. I always specify SQUARE CUT.
Says it on the box.
This is the 3rd time that they have messed my order up. I called about it before on a previous order but only as a reminder because that was the only thing they messed up on then. It’s regular cut and it’s not even cut through all the way..
On the pepperoni order: it asks for extra pepperoni. Now that’s ridiculous. I paid extra for extra pepperoni, but I didn’t get extra pepperoni.
Pizza was excellent,quick service, friendly staff and god service.
Atmosphere: 4
Food: 5
Service: 5
Jaxson Kennedy
I worked here, and got NO hours, every staff member smoked weed, some inside the store, witnessed managers touch computers and cash then make pizza. AC was busted and the manager wouldn't let us keep doors open.
Parking: Someone's always parked in front of the door.
Atmosphere: 1
Food: 4
Service: 1
B F
This location used to be our go to but this time we had two long black hairs backed into the pizza, between the crust and cheese. Very disgusting. This location needs to take better precautions on cleanliness and food prep.
Atmosphere: 1
Food: 2
Service: 2
Christina Newnum
Best managerial staff I've interacted with.
Atmosphere: 5
Food: 5
Service: 5
David Wilson
Great deals on customer appreciation 1st Tuesday of the month!
I’m so disappointed in how this store is ran. I found hair under my pepperoni and as i was going back in to get a refund another customer was already getting a refund and was irate about how much hair was in his pizza! not only that but the employee who had the same colored hair as the ones in my pizza was getting upset as the customer!! like what? she wanted him to calm down and stop because he was already getting his refund! Non the less i will not be returning and would not recommend this location!
Atmosphere: 1
Food: 1
Service: 1
I called their phone number and it went to someone who wasn't even at the store. I then waited five minutes to get connected to the store and then when they answered the connection cut off completely and I couldn't ask my question.
Atmosphere: 3
Food: 3
Service: 1
The pizza was good, but the service.. not so much. Door dash/grub hub drivers filled the lobby, and I waited 15 minutes before I was even asked about my order. There is a Pizza Hut and Domino's closer to my area that I'll mostly be using in the future.
Atmosphere: 2
Food: 4
Service: 2
Delicious pizzas ?
Atmosphere: 5
Food: 5
Service: 5
This place was CRAZY busy on Friday night, and the lobby was full of people waiting for their order. But Mike was running the front end register, phones, and customer service, and he was absolutely CRUSHING it!!! He was super efficient (but not rude), super calm (but not slow), and just did an all around fantastic job of staying steady on course, getting people their food as soon as it was done, and handling a hundred other little tasks, phone calls, etc throughout the whole thing. I work in upper management in my company, and if I worked in food service, I would absolutely be trying to hire Mike to come work for me. Papa John's management, he's a rockstar!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sauce, Large Sausage Pizza
If you order online they mark it ready when they put it in the oven and not when it's actually ready... Had to wait 10 min happened twice now
Atmosphere: 2
Food: 5
Service: 1
Ordered the special that was $17.99 but with delivery & tip came to $30.00. Was told it would be delivered in 40 - 45 minutes, 1 hour & 20 minutes later we finally got our pizza.
How good it is depends on who makes it, just like another national food chain.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Large Pepperoni Pizza, Large Sausage Pizza, Pepperoni Pizza
Ordered online for 6:30 pick up, received a text at 5:25 that my order was ready. Called the Beck ln store was on hold for 17+ minutes, no one ever answered. Went into the store at 5:50+|- and the manager had a horrible attitude and was extremely RUDE!! I explained to her while still on “hold” that my order was for 6:30. She rudely stated that it’s done, I again explained its was for 6:30 pick up. She said she could void it, I said ok then you can remake it for 6:30. She informed me that after all the other orders were done she could remake mine, with an attitude. ABSOLUTELY NOT, ordering online for a specific time is on purpose. So, needless to say miss RUDE manager did NOT offer me a “fresh, hot & ready” Papa John’s pizza. The only thing I was going to be served was an old pizzas that would have been hard as a boot! Had her void my order and had to ask for a receipt showing it was voided. So someone else will be served the nasty old pizza. PAPA JOHNS YOU FAILED AND THIS MANGER NEEDS WRITTEN UP FOR BEING DISRESPECTFUL AND RUDE TO CUSTOMERS!!
Atmosphere: 1
Food: 1
Service: 1
I often order from here, delivery is usually top notch. I always tip 20% for the delivery, and the usual delivery person is very polite.
I also always have the same order.. why give the options if they can’t fulfill it. I always specify SQUARE CUT.
Says it on the box.
This is the 3rd time that they have messed my order up. I called about it before on a previous order but only as a reminder because that was the only thing they messed up on then. It’s regular cut and it’s not even cut through all the way..
On the pepperoni order: it asks for extra pepperoni. Now that’s ridiculous. I paid extra for extra pepperoni, but I didn’t get extra pepperoni.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Pizza was excellent,quick service, friendly staff and god service.
Atmosphere: 4
Food: 5
Service: 5
I worked here, and got NO hours, every staff member smoked weed, some inside the store, witnessed managers touch computers and cash then make pizza. AC was busted and the manager wouldn't let us keep doors open.
Parking: Someone's always parked in front of the door.
Atmosphere: 1
Food: 4
Service: 1
This location used to be our go to but this time we had two long black hairs backed into the pizza, between the crust and cheese. Very disgusting. This location needs to take better precautions on cleanliness and food prep.
Atmosphere: 1
Food: 2
Service: 2
Best managerial staff I've interacted with.
Atmosphere: 5
Food: 5
Service: 5
Great deals on customer appreciation 1st Tuesday of the month!
Food: 5
Service: 5
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