Atmosphere is irrelevant. This Papa John's location goes out of their way to give you high quality pizza. It's ready on time, lines move very quickly, the staff is always polite, energetic, and their suggestions have never failed to be a GREAT meal. This is now my go-to location.
Atmosphere: 3
Food: 5
Service: 5
Justin Johnson
Haven't had Papa Johns in a long time, something different sounded nice. Ordered Delivery. Delivery time ETA kept moving further and further out. 38 mins later finally got our cold Pizza. Will stick with Pizza Hut or Jets.
Food: 5
Service: 1
Danae Vielhaber
Ordered the day before and set a time to be picked up my husband has been waiting over 30mins for our pizza we put in for the day before! We ordered 3 pizza and At the 30minute mark of awaiting they just then put in the 3rd pizza so now the wait is a hour. When my husband got it home I had to put in 2 of the 3 pizzas in my oven because they were not done!! I just hope and pray my whole family don't get sick.
Food: 2
Service: 1
Matt Brackett
Be careful ordering breadsticks, you'll get the smallest amount of marinara sauce you can possibly imagine. 10 in an order and you'll be lucky enough to have sauce for 1. Sad. Disappointed. Do better.
Atmosphere: 2
Food: 4
Service: 5
Mary Yelverton
Zero stars you guys get called them Saturday September 20th 2 hours ago and still no pizza I ordered 2 large sausage pan pizza and still no pizza never again
Shawn Harris
Just wish it was 24 hours again
Kaytee J
I’m so disappointed in how this store is ran. I found hair under my pepperoni and as i was going back in to get a refund another customer was already getting a refund and was irate about how much hair was in his pizza! not only that but the employee who had the same colored hair as the ones in my pizza was getting upset as the customer!! like what? she wanted him to calm down and stop because he was already getting his refund! Non the less i will not be returning and would not recommend this location!
Atmosphere: 1
Food: 1
Service: 1
Andria Hess
I called their phone number and it went to someone who wasn't even at the store. I then waited five minutes to get connected to the store and then when they answered the connection cut off completely and I couldn't ask my question.
Atmosphere: 3
Food: 3
Service: 1
Chad Jones
The pizza was good, but the service.. not so much. Door dash/grub hub drivers filled the lobby, and I waited 15 minutes before I was even asked about my order. There is a Pizza Hut and Domino's closer to my area that I'll mostly be using in the future.
This place was CRAZY busy on Friday night, and the lobby was full of people waiting for their order. But Mike was running the front end register, phones, and customer service, and he was absolutely CRUSHING it!!! He was super efficient (but not rude), super calm (but not slow), and just did an all around fantastic job of staying steady on course, getting people their food as soon as it was done, and handling a hundred other little tasks, phone calls, etc throughout the whole thing. I work in upper management in my company, and if I worked in food service, I would absolutely be trying to hire Mike to come work for me. Papa John's management, he's a rockstar!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sauce, Large Sausage Pizza
Melvin Bontrager
If you order online they mark it ready when they put it in the oven and not when it's actually ready... Had to wait 10 min happened twice now
Atmosphere: 2
Food: 5
Service: 1
Kim DeWilde
Ordered the special that was $17.99 but with delivery & tip came to $30.00. Was told it would be delivered in 40 - 45 minutes, 1 hour & 20 minutes later we finally got our pizza.
Mathew Shields
How good it is depends on who makes it, just like another national food chain.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Large Pepperoni Pizza, Large Sausage Pizza, Pepperoni Pizza
Tara Pendleton
Ordered online for 6:30 pick up, received a text at 5:25 that my order was ready. Called the Beck ln store was on hold for 17+ minutes, no one ever answered. Went into the store at 5:50+|- and the manager had a horrible attitude and was extremely RUDE!! I explained to her while still on “hold” that my order was for 6:30. She rudely stated that it’s done, I again explained its was for 6:30 pick up. She said she could void it, I said ok then you can remake it for 6:30. She informed me that after all the other orders were done she could remake mine, with an attitude. ABSOLUTELY NOT, ordering online for a specific time is on purpose. So, needless to say miss RUDE manager did NOT offer me a “fresh, hot & ready” Papa John’s pizza. The only thing I was going to be served was an old pizzas that would have been hard as a boot! Had her void my order and had to ask for a receipt showing it was voided. So someone else will be served the nasty old pizza. PAPA JOHNS YOU FAILED AND THIS MANGER NEEDS WRITTEN UP FOR BEING DISRESPECTFUL AND RUDE TO CUSTOMERS!!
Atmosphere is irrelevant. This Papa John's location goes out of their way to give you high quality pizza. It's ready on time, lines move very quickly, the staff is always polite, energetic, and their suggestions have never failed to be a GREAT meal. This is now my go-to location.
Atmosphere: 3
Food: 5
Service: 5
Haven't had Papa Johns in a long time, something different sounded nice. Ordered Delivery. Delivery time ETA kept moving further and further out. 38 mins later finally got our cold Pizza. Will stick with Pizza Hut or Jets.
Food: 5
Service: 1
Ordered the day before and set a time to be picked up my husband has been waiting over 30mins for our pizza we put in for the day before! We ordered 3 pizza and At the 30minute mark of awaiting they just then put in the 3rd pizza so now the wait is a hour. When my husband got it home I had to put in 2 of the 3 pizzas in my oven because they were not done!! I just hope and pray my whole family don't get sick.
Food: 2
Service: 1
Be careful ordering breadsticks, you'll get the smallest amount of marinara sauce you can possibly imagine. 10 in an order and you'll be lucky enough to have sauce for 1. Sad. Disappointed. Do better.
Atmosphere: 2
Food: 4
Service: 5
Zero stars you guys get called them Saturday September 20th 2 hours ago and still no pizza I ordered 2 large sausage pan pizza and still no pizza never again
Just wish it was 24 hours again
I’m so disappointed in how this store is ran. I found hair under my pepperoni and as i was going back in to get a refund another customer was already getting a refund and was irate about how much hair was in his pizza! not only that but the employee who had the same colored hair as the ones in my pizza was getting upset as the customer!! like what? she wanted him to calm down and stop because he was already getting his refund! Non the less i will not be returning and would not recommend this location!
Atmosphere: 1
Food: 1
Service: 1
I called their phone number and it went to someone who wasn't even at the store. I then waited five minutes to get connected to the store and then when they answered the connection cut off completely and I couldn't ask my question.
Atmosphere: 3
Food: 3
Service: 1
The pizza was good, but the service.. not so much. Door dash/grub hub drivers filled the lobby, and I waited 15 minutes before I was even asked about my order. There is a Pizza Hut and Domino's closer to my area that I'll mostly be using in the future.
Atmosphere: 2
Food: 4
Service: 2
Delicious pizzas ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This place was CRAZY busy on Friday night, and the lobby was full of people waiting for their order. But Mike was running the front end register, phones, and customer service, and he was absolutely CRUSHING it!!! He was super efficient (but not rude), super calm (but not slow), and just did an all around fantastic job of staying steady on course, getting people their food as soon as it was done, and handling a hundred other little tasks, phone calls, etc throughout the whole thing. I work in upper management in my company, and if I worked in food service, I would absolutely be trying to hire Mike to come work for me. Papa John's management, he's a rockstar!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sauce, Large Sausage Pizza
If you order online they mark it ready when they put it in the oven and not when it's actually ready... Had to wait 10 min happened twice now
Atmosphere: 2
Food: 5
Service: 1
Ordered the special that was $17.99 but with delivery & tip came to $30.00. Was told it would be delivered in 40 - 45 minutes, 1 hour & 20 minutes later we finally got our pizza.
How good it is depends on who makes it, just like another national food chain.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Large Pepperoni Pizza, Large Sausage Pizza, Pepperoni Pizza
Ordered online for 6:30 pick up, received a text at 5:25 that my order was ready. Called the Beck ln store was on hold for 17+ minutes, no one ever answered. Went into the store at 5:50+|- and the manager had a horrible attitude and was extremely RUDE!! I explained to her while still on “hold” that my order was for 6:30. She rudely stated that it’s done, I again explained its was for 6:30 pick up. She said she could void it, I said ok then you can remake it for 6:30. She informed me that after all the other orders were done she could remake mine, with an attitude. ABSOLUTELY NOT, ordering online for a specific time is on purpose. So, needless to say miss RUDE manager did NOT offer me a “fresh, hot & ready” Papa John’s pizza. The only thing I was going to be served was an old pizzas that would have been hard as a boot! Had her void my order and had to ask for a receipt showing it was voided. So someone else will be served the nasty old pizza. PAPA JOHNS YOU FAILED AND THIS MANGER NEEDS WRITTEN UP FOR BEING DISRESPECTFUL AND RUDE TO CUSTOMERS!!
Atmosphere: 1
Food: 1
Service: 1
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