Did not recieve full order after asking if it was all there.
Tony Browning
Not clean at 2:47pm on Thursday. Poor service, way over priced: two single bergers & two small drinks cost $19.03. WON'T GO WENDYS AGAIN!
Atmosphere: 2
Food: 1
Service: 1
Tony Lowe
Screwed up my order and basically blamed me for them making a Baconator with no bacon. If your crew is good it's fine, but check your order and avoid John
Atmosphere: 2
Food: 4
Service: 1
Jennifer Singh
Wendys always has the best burgers and fries, and chili!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baconator
40 Kal
I was making a paid purchase and asked for a cup for water. I was told they don't do.cups for water. I can see not offering them to everyone who walks in, for various reasons, but I was ordering food, debit card in hand, and told no. I left without purchasing anything. If this is how you choose to be business, I'll spend my money elsewhere. Terrible customer experience today.
Service: 1
Matt M
Kind, helpful, and good food.
Robert Brickler
Has most rude black girl taking orders at drive thru i left did not finish telling my order to her
Service: 1
Steve
Extremely rude people . They have absolutely no business working in customer service
Atmosphere: 1
Food: 2
Service: 1
Nadine
The floor was so sticky, I mean the carpet. But now that I say that I realize the new store is opening soon and this store is probably not getting cleaned like it should. Those carpets needed cleaned months ago, my shoes were sticking to it.
managers are rude, and honestly so is everyone else
Bella R
Wendy’s should mystery shop their employees especially on drive thru customer service. When you’re trying to tell the person your order you shouldn’t keep asking “anything else?” It’s rude and dismissive. When I go up to the window the order is wrong. A lady gets a woman to change the order and when you think it’s fixed and pay for your meal. Get the meal and is still wrong. I had to park, go in and have them fix the meal. John the manager looks irritated at the fact I had told him the order is still wrong. So now I’m irritated bc he looks irritated with me. All I wanted was a 6 piece nugget with sauce on the side. Not sure how hard that was. Took less than minute which then he gives me cold! Fine, I’ll pay Wendy’s for cold food! I get home (less than 5 minutes away)and the rest of the meal was cold. Jr burger with half a piece of bacon and cheese not melted and chili with cheese that isn’t even melted. My elderly mother was upset about her burger and chili so she called to talk to the manager to tell him the experience I had and about her food. John gets on the phone and argues with my elderly mother and hung up on her. She calls back and they refuse to answer. That’s the kind of manager you have working there leading by example. No wonder why the staff there doesn’t care about customer service or customer service recovery.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wendy's Hot & Crispy Fries, Jr Cheeseburger, Chili
Jeff French
This location has one of the slowest drive thru service ever I have waited over 30 minutes in the drive thru for a simple order and orders ahead of me are spending 10-15 minutes at the speaker. Wendy’s if you are seeing this fix this problem at this location, the food is great but service is slow
Atmosphere: 5
Food: 5
Service: 1
Jorge Perez
Has to be the slowest drive thru. Multiple times I've visited this location because it's on my side of town and the drive thru line seems short (3-4) cars and the wait is easily 20 minutes.
Did not recieve full order after asking if it was all there.
Not clean at 2:47pm on Thursday. Poor service, way over priced: two single bergers & two small drinks cost $19.03.
WON'T GO WENDYS AGAIN!
Atmosphere: 2
Food: 1
Service: 1
Screwed up my order and basically blamed me for them making a Baconator with no bacon. If your crew is good it's fine, but check your order and avoid John
Atmosphere: 2
Food: 4
Service: 1
Wendys always has the best burgers and fries, and chili!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baconator
I was making a paid purchase and asked for a cup for water. I was told they don't do.cups for water. I can see not offering them to everyone who walks in, for various reasons, but I was ordering food, debit card in hand, and told no. I left without purchasing anything. If this is how you choose to be business, I'll spend my money elsewhere. Terrible customer experience today.
Service: 1
Kind, helpful, and good food.
Has most rude black girl taking orders at drive thru i left did not finish telling my order to her
Service: 1
Extremely rude people . They have absolutely no business working in customer service
Atmosphere: 1
Food: 2
Service: 1
The floor was so sticky, I mean the carpet. But now that I say that I realize the new store is opening soon and this store is probably not getting cleaned like it should. Those carpets needed cleaned months ago, my shoes were sticking to it.
Atmosphere: 1
Food: 3
Service: 3
Good and hot...pretty quick service too
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
managers are rude, and honestly so is everyone else
Wendy’s should mystery shop their employees especially on drive thru customer service. When you’re trying to tell the person your order you shouldn’t keep asking “anything else?” It’s rude and dismissive. When I go up to the window the order is wrong. A lady gets a woman to change the order and when you think it’s fixed and pay for your meal. Get the meal and is still wrong. I had to park, go in and have them fix the meal. John the manager looks irritated at the fact I had told him the order is still wrong. So now I’m irritated bc he looks irritated with me. All I wanted was a 6 piece nugget with sauce on the side. Not sure how hard that was. Took less than minute which then he gives me cold! Fine, I’ll pay Wendy’s for cold food! I get home (less than 5 minutes away)and the rest of the meal was cold. Jr burger with half a piece of bacon and cheese not melted and chili with cheese that isn’t even melted. My elderly mother was upset about her burger and chili so she called to talk to the manager to tell him the experience I had and about her food. John gets on the phone and argues with my elderly mother and hung up on her. She calls back and they refuse to answer. That’s the kind of manager you have working there leading by example. No wonder why the staff there doesn’t care about customer service or customer service recovery.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wendy's Hot & Crispy Fries, Jr Cheeseburger, Chili
This location has one of the slowest drive thru service ever I have waited over 30 minutes in the drive thru for a simple order and orders ahead of me are spending 10-15 minutes at the speaker. Wendy’s if you are seeing this fix this problem at this location, the food is great but service is slow
Atmosphere: 5
Food: 5
Service: 1
Has to be the slowest drive thru. Multiple times I've visited this location because it's on my side of town and the drive thru line seems short (3-4) cars and the wait is easily 20 minutes.
Food: 4
Service: 3
Wendy's chili is always tasty on a winter day.🙂
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili
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