Dunkin'
2345 Ripley St, Lake Station
(219) 963-6454
Recent Reviews
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They can't get a order right told them 5 times even at the drive thru window
If I could give 0 stars I would. I have lived down the street from this Dunkin for over 2 years and I have NEVER gotten a correct order. Doesn’t matter if it’s simple or has modifications. They constantly give me regular milk after charging me for non-dairy alternatives (I always know, it literally makes me sick for the rest of the day), I have gotten a latte with no coffee in it at all, constantly served drip coffee when I’ve ordered a latte (no they are not the same, no it does not taste the same, yes the latte is more expensive), and even ordering refreshers has resulted in having to go back in for the wrong flavor or missing ingredients. Absolutely awful location.
They have genuinely not once gotten my order right, even remakes. Thanks guys ❤️
I really love going into an establishment and being ignored. No one greets you and no one responds when spoken to. Very welcoming. I left empty handed.
Love the frozen caramel coffee with an extra shot of expresso
VERY BAD SERVICE!! Stand in line and get ignored. No thank. No one in line and no other customers. So strange. Great coffee. Very expensive. Excellent location.
Donuts were stale and the un-toasted bagel was a little hard.
Always a great experience. Staff is always friendly.
Evening customer service is good. They are a little slow anßwering drive thru . But friendly. Drink is always right.
Atmosphere: 3
Food: 3
Service: 4
I came here to get just three items (maple donut, breakfast scrambled bowl, and a bowl with just the hash,cheese, and bacon. I stood at the counter for my order to be taken and several people walked past without even greeting me or even telling me they’ll be with me! So, I decided to just order on the kiosk. I get my food and get all the way to my destination to give the bowl to someone and realized the one that was just bacon and cheese was made a breakfast scrambled!!!! When i went it they told me i rang it in wrong but heres proof that i didn’t they made it wrong! Im not going back because it just wasnt the experience i desire 👎🏽
Service: 1
Restaurantji Recommends
they slay all the time
Atmosphere: 5
Food: 5
Service: 5
!!!Beware. Running card scanners at the drive through window. Watch your bank accounts!!
I had the 6 dollar meal deal it was good didn't like the begeal the croissant is better the food was fresh if you like a quick breakfast go get you some
Parking: There is a drive thu
Kid-friendliness: Kids love sweet donuts and they like variety so go get them some
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sausage Egg and Cheese, Bacon Egg and Cheese, Doughnut, Egg and Cheese, Maple Sugar Bacon Breakfast Sandwich
Three strikes and I'm done✌️. First time, hash browns were given to me undercooked. They were warm on the outside but frozen on the inside. I go in to get another order and she dropped them back in the grease. I told her to just give me a donut. I don't want extra greasy hash browns.
Second time, I ordered a breakfast sandwich. After being 20 minutes away, as I'm driving and eating it, I realize half the sandwich was burned. I didn't notice because the good side was facing outward.
Third time, I ordered 2 sandwiches and a hash brown. Was told to pull up to wait longer. Only noticed after I drove away that there were no hash browns in the bag.
I'm done with this location. It shouldn't be this hard to do your job. I'm a grateful customer who just wants my money's worth.
Food: 3
Service: 1
I always go to this Dunkin’ Donuts every day and I get a iced caramel craze latte and it is always so delicious and made so well but the past couple days it is just not that great too much cream. Bring the old workers back.?
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