Baskin-Robbins
2050 81st Ave, Merrillville
(219) 736-6800
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Their food is just fine, but their attention to is highly scary. I waited 30 minutes for them to print a copy of my receipt that I showed them on my phone For my mother‘s birthday. I was offered a drink while waiting and pushed to pay for it once it was made. Their customer service is the problem.
Excuse me but why haven’t this location went back to 24hours or at least close later. I would have given this location at least 4 stars but I’ve done have to drive out my way to get whatever I want and I’m right around the way from this location. I’m upset and need a Dunkin Fixn but can’t get it here.. Hummmm
This location is ALWAYS fast. Justin is very welcoming and friendly. I appreciate the professionalism and people who take pride in what they do. Thanks, my experience is always good in this location.
The doors say the drive-thru and dining room are open until 11 well we went at 8 and the dining room was closed. Why?
Don't confirm doordash orders if you don't have the ice cream in stock. 2nd time in a row...
Absolutely my fav DD&BR location. They're the only spot that prepares my Oreo Cappacino Blast, no whip, blended with extra oreos and topped with oreos to perfection. Chef's kiss!!
Not good
The young man who's name I didn't see, Indian, very nice, customer service oriented, smiling & efficient. Good people deserve to be recognized ?
The staff are rude and make you feel like you're an inconvenience to them.
My grandkids and husband loved what I purchased from there. So we're all happy ? And the employees were super kind, fast .??
Restaurantji Recommends
My grandkids and husband loved what I purchased from there. So we're all happy 😊 And the employees were super kind, fast .🤩😍
Always delicious... Cappuccino Blast -Caramel is a MUST have!
Love Baskin Robbin, but will never go to this store again. Special ordered a birthday cake for party tomorrow and the cake was not what I ordered. I was told it couldn't be changed and I couldn't get a refund until Monday. The party is Sunday (tomorrow) and no cake!!
Found this gem based on prior reviews. We arrived to a long line and thought about skipping - glad we didn’t. There is nothing fancy here, just great ice cream and a friendly staff. They even swung they the line and offered everyone water while they waited. Nice way to finish our visit to Baskin-Robbins
Very slow......we ordered a decent amount of ice cream (5 people's worth). I am one person and when asked for some kind of carrier I was told no. I had 2 waffle cones plus 3 cups. It was not easy to carry all of my order. The staff was not polite. Will not be going back.
Loading...