Burger King
105 W 61st Ave, Merrillville
(219) 884-1090
Recent Reviews
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The longest wait when nobody is there
Wish I could put negative stars, staff is rude and does not communicate. Waited in drive thru to be told to wait more than once. This is not service at all. Staff must have better things to than there JOB and take care of customers. I am a general manager in food service and this was unacceptable. I will make sure to go out of my way to go to a different location next time.
This place is horrible! Their food was undercooked, took too long due to employees standing around chatting with each other, lack of service in customer service, (rude until they are ready to address you) cleanliness is a joke, employees eating while making food! You can see all of this from the drive thru window, inside is just the same it’s unfortunate.
Atmosphere: 1
Food: 1
Service: 1
Waited in the drive-thru for TWENTY-FIVE minutes for a mobile order that was incorrect and incomplete the first 2 times it was given to us. Took us thirty minutes to get one cheeseburger (that should have been plain), four burnt nuggets, and eight jalapeño poppers. Staff was rude and unapologetic.
Reviewing so I remember to never return to this location but also because I absolutely would not recommend to anyone else either.
Atmosphere: 1
Food: 1
Service: 1
Sat in drive thru line for 20 mins. Got to window and was never greeted. No signs of life. We were one of several cars that simply drove off. Time wasted.
Atmosphere: 1
Food: 1
Service: 1
always the worst wait times no matter the time of day.
Atmosphere: 1
Food: 4
Service: 1
Ashley's management is a joke, tired to give me cold food and apparently its her way here or no way.
Atmosphere: 1
Food: 1
Service: 1
The worst restaurant ever!! I just left from there and my order was wrong and made wrong on purpose. For one, I was told they was only taking orders from the app, but the car in front of me just ordered. I said that to the female taking orders. They went ahead and took my order but messed the order up on purpose. What a way to ruin my meal I paid for just because the workers are being lazy. It was not close to closing time so I don't understand the excuses or intentionally not making the order right.
Atmosphere: 1
Food: 1
Service: 1
Always the slowest Burger King on earth, for 7 years they have been slow you will wait 24 minutes on average to get your food here.
Atmosphere: 1
Food: 3
Service: 1
This location is absolutely terrible. They won’t even come to the drive-through speaker. Orders are always wrong, anything fried taste like it is being made with old grease.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Never a good place to eat with fam couse the bathroom no toilet paper wow no good
Atmosphere: 1
Food: 3
Service: 1
Sat in line for 10 minutes 3 items 3 chicken sandwich and 8 pc jalapeno tots won't be coming here no more
Atmosphere: 1
Food: 1
Service: 1
Fast and hot
Atmosphere: 5
Food: 5
Service: 5
A very long wait (10-15 mins) both inside and drive thru. Not the first time. At least the cashier was cordial this time. I work nearby and occasionally I want BK. Pay good staff more money and hire more help. If you keep this methodology of less employees, pay less you'll get less. Maybe this will lead to less sales, satisfaction and the loss of your business
Everyone is very pleasant , it's nice an clean, I have not had a whopper in a very long time, delicious 😋 thank you to the staff!!!!
Atmosphere: 5
Food: 5
Service: 5
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