Chipotle Mexican Grill

Went for lunch and there was a line, but it was cut down quickly, cilantro rice was cooked perfect, chicken had flavor, and the portions were very good.

Atmosphere: 5

Food: 5

Service: 5

Often missing some of the side sauce, especially if salad ordered. They say thr don't got the dressing ordered only when asked about it. Had ordered a burrito and paid the extra for queso and it wasn't included in order on side. Half the time they hand me the food at the pick up window and walk off, then I gotta wait how ever long to get the ordered drinks they forgot.

Atmosphere: 2

Food: 3

Service: 2

Came in late last night for a chicken bowl. Natalie went above and beyond to explain the options and had an incredible disposition despite it being late and near the end of their work day. People like that just lift up everyone else around them. Again, despite it being late, the food displayed very well and was fresh. Heck, even the guacamole looked fresh......not something you'd expect to see late at night. I got my order to go and it tasted as good as it looked. I usually go to the Crown Point location as its closer for me. Moving forward, I'll make the drive to Merrillville. Thanks again Natalie!

Atmosphere: 5

Food: 5

Service: 5

A young lady I think her name was Aisa took care of my food this morning made my meal while making sure no cross contamination from sauces got into my food. She greeted me with a smile and asked how my day was, she even let me taste test the sofritas. 10/10 recommend.

Atmosphere: 4

Food: 5

Service: 5

Paid for extra meat and & 3 toppings — missing 2 of the 3 toppings and barely any meat. Pretty pathetic for $14. This is the second time I’ve been disappointed with the food here. Never do pick up because they will jip you.

Atmosphere: 3

Food: 2

Service: 1

Avay, the manager, was rude and dismissive towards my concerns about hair in my food. The previous manager, Xay, was always caught flirting with the younger girl employees. Reported this to higher management, and nothing got resolved. The food was burned or cold. The teen employees were rude and had an attitude. No accountability whatsoever, and the environment reflects that. DON'T EAT HERE!

Atmosphere: 1

Food: 1

Service: 1

I FREAKING LOVE CHIPOTLE IT IS SO GOOD!!!!!

Atmosphere: 4

Food: 5

Service: 5

The kid making our bowls was hardly putting ANY food in them. Then he got a bad attitude when you asked for more because it wasn’t right. Chipotle is NOT a cheap place to grab lunch but you normally get what you pay for and get a good amount of food. It was happening to the customers before and after me too. If portion sizes have gone down that drastically we will NOT be back. So disappointed in the tiny bits of chicken in my bowl.

Atmosphere: 1

Food: 1

Service: 1

The staff is wonderful and generous!

Atmosphere: 4

Food: 3

Service: 5

I ordered through doordash and why my chips are uncooked😒😒

Atmosphere: 1

Food: 1

Service: 1

This place absolutely NOT clean

Clean up the place! The entire place needs a wipe down. Even the food serving area looked nasty. It wasn't even busy... Somebody clean up!

Atmosphere: 1

Food: 4

Service: 3

Food was as expected --good, service was nice, and atmosphere was typical Chipotle.

Atmosphere: 4

Food: 4

Service: 4

Sucked. Cold food. Hard ass chicken. Overcooked cold 🥶 🤧
Attitudes with cook. Didn't seem to want to work no teamwork
Restaurant open kitchen amess no clean As you go
Pig stye

Atmosphere: 3

Food: 1

Service: 1

Will skimp you on pick up orders so Go Inside

Atmosphere: 1

Food: 1

Service: 1