Domino's Pizza

7758 Broadway, Merrillville
(219) 576-6022

Recent Reviews

Sort by
Antonio Suarez

I’d rather buy a frozen pizza than ever order from here again. My whole order was wrong and they are unprofessional. Overpriced like no other

Atmosphere: 1

Food: 1

Service: 1

Ishan Malik

Terrible. I came here a while back to get a pizza and they took one hour to finish cooking it because they kept burning it. I decided to give a second chance and it has been 1 and a half hours and still haven’t received my food.

Atmosphere: 1

Food: 1

Service: 1

Amanda

Still have no food after 2 hours. Called twice. This place is a joke.

ll retro

Manager has no idea of what a “store credit” is. She made redeeming the credit so difficult. Because she was the one on duty when the dish was made, and she was the one who later provided the credit, after customer care contacted the store. I had to explain to her, I can spend MY CREDIT on any item in the store. I even showed her the email from customer support that states I have a CREDIT. She first asked what I wanted to redeem it on. Then she said I can only get the same item they couldn’t prepare properly. Why would I want that again? Then she said she wasn’t giving me anything for free. I didn’t ask for anything for free if I have a CREDIT. I didn’t want to spend any more than what my credit is for, but I am capable, as I work and make six figures. I will provide a picture of the baby food I complained about that cause me to reach out to customer care. A picture of how the item supposed to look, lastly, the email that verifies I was to receive a CREDIT. After I showed her the simply worded email, she STILL says, that is for pasta. IGNORANT! Very argumentative. Oh, i should mention, my order for this Gerber toddler food dish, was to be ready in 15 minutes. It took 35 minutes. It supposed to been a curbside pickup, I had to go in and retrieve this mess.

Food: 1

Service: 1

Mike Martin

They sent food to my neighbors and offered no refund out 60 bux

John Cenaaa

You guys are serious!? Half a serving?

Food: 4

Service: 2

Rafael Pimentel

They be messing up the orders and when you call to tell them that it’s messed up they don’t want to answer the phone and when they do they want to give you an attitude I would not be eating there anymore

Atmosphere: 1

Food: 3

Service: 1

Kecia J.

Convenient for late night hours.

Atmosphere: 3

Food: 4

Service: 2

deborah gordon

The dominoes in hobart have employees with great customer service skills. Will definitely come here, opposed to the Merrillville one on broadway

Atmosphere: 4

Food: 4

Service: 5

Burts Desserts

My initial experience here was outstanding, the pizza was truly delicious. The lady who took my order was remarkably professional. I plan to come back.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Deluxe Pizza

Ana Leugim

Taste like Domino's ALWAYS.

Kevin E

The service at this establishment was exceptionally slow, causing a significant delay in receiving my order. Despite placing an online order with an estimated wait time of 20 minutes, it was disheartening to find that the actual wait time was closer to an hour. The disappointing length of time it took to receive the pizza in store ultimately led to the food being served cold, indicating a lack of attention to detail and care in food preparation.

Additionally, the staff I encountered was notably unprofessional. Their lack of a proper welcoming demeanor, coupled with audible complaints about the influx of orders on a Sunday, created an uncomfortable atmosphere for customers. What was more disconcerting was the lack of hygiene practices observed, as the staff failed to use gloves while making and boxing the pizza, visible through clear panels in the preparation area. This, combined with their unkempt appearance and seeming unpreparedness for their roles, further emphasized the disregard for customer satisfaction.

Given the subpar service, unprofessional behavior, and poor hygiene practices witnessed during this visit, it is evident that this establishment falls short of basic standards. It is strongly recommended to avoid dining here in the future.

Atmosphere: 1

Food: 1

Service: 1

Abu Dujana

Man, that pizza place was the worst! I waited forever for my two medium pizzas, and the customer service was terrible. And don't even get me started on the quality of the pizza. It was like cardboard with cheese on it.

Atmosphere: 1

Food: 1

Service: 1

Enda Brady

Abysmal experience. I don’t usually write reviews but my experience was so bad here that I thought I should warn people. Ordered a pizza and after an hour and a half called them to see where it was. The girl told me without asking my name or anything that it was out for delivery. I then gave her my name and she again confirmed that it was out for delivery. I called again and another guy answered who then told me my order had been received but not made and he didn’t know why.

Atmosphere: 1

Food: 1

Service: 1

Andrew Wolters

Made an order through the app and paid, and then just receive a call stating they refused to deliver during their business hours. Brie was very rude over the phone and would never recommend this location to anyone. Now scrambling to find someone else to deliver food while at work and unable to leave. Horrible experience.

Atmosphere: 1

Food: 1

Service: 1

Loading...