Dunkin'
2050 81st Ave, Merrillville
(219) 736-6800
Recent Reviews
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Best Dunkin and coffee place in the area. Love the staff, they are always quick and IF you have to wait a few minutes for your food they are always apologetic. Morning crew is definitely friendlier than the night crew but I love them all lol
Atmosphere: 5
Food: 5
Service: 5
I actually at this location I went through the drive-through. It was easy to order my food and I felt like they had it out pretty successfully and the staff was actually really nice but as far as the food was concerned, I got the six dollar combo first of all, they only gave me three Hashbrowns and they were burnt up then I had like the bagel, egg bacon sandwich. It was cold and my stuff was not done and they simply just handed it out the window like that now I did like the coffee that was the best part of the whole deal it was very fresh and I really enjoyed it and I wouldn’t mind getting it again but everything else I would just have to get donuts and nothing else. Their food was not that good but the Customer Service was nice.
Atmosphere: 3
Food: 3
Service: 5
This used to be the good dunkin in the area! The guy today answered the drive through window with unintelligible grunts and my large latte was filled 2/3rds of the way. I'll stick to the dunkin in schererville
Atmosphere: 1
Food: 1
Service: 1
I usually order the Sourdough sandwich and ask to have it toasted just like in the photo, posted all around the store and on the marquis in the drive thru. It always comes out warm and not toasted. Here it came out exactly as ordered, couldn’t believe it. Added my snack n bacon to my sandwich and enjoyed every bite. This proves it can be done. All you other Dunkin donuts- step it up. This store has it together to satisfy the customer. Hurray!
Atmosphere: 5
Food: 5
Service: 5
Just got a coffee, well watered down coffee.
Prompt service
Atmosphere: 5
Food: 5
Service: 5
Is it my imagination or have the donuts gotten smaller and the prices gotten higher?!? I hadn't been here in a couple of years. Won't be coming back.
Atmosphere: 3
Food: 2
Service: 3
Best Dunkin'!!
Atmosphere: 5
Food: 5
Service: 5
William gave amazing customer service!!!
Atmosphere: 5
Food: 5
Service: 5
I must say the customer service is awesome. Nobody never shows attitude and rudeness always delivers a smile and kindness. Coffee is always on point. Im very happy with this location. Thank you for such high performance.
Atmosphere: 5
Service: 5
Restaurantji Recommends
This is my Dunkin' of choice in the area. In my opinion, they cook the food the best, items are always available, coffee is always perfect, and the drive-through employees are always friendly. I pulled up one day, and the drive-thru line stretched down the street, I was worried I'd be late for work, but I can't run without my Dunkin, so I waited. I was out of there in less than 4 minutes, with no loss of quality or customer service. I don't know what sorcery is taking place in there, but this location is working like a well-oiled machine. Great job guys, thank you for serving this community.
Donuts are dry and don't taste fresh
Atmosphere: 3
Food: 2
Service: 4
Extremely rude staff
Service: 1
Great place for ur morning wake up
Great customer service! Fast and friendly. Appreciate everyone especially morning crew. Young lady who gives me my coffee in the morning is Amazing every time!
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