Dunkin'

5775 Broadway, Merrillville
(219) 887-4710

Recent Reviews

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Robert Barnes

The food was horrible. They gave me hash browns that were old, and dark and burnt. What made it worse is they were old, and cold 🄶. The breakfast sandwich was hard and tasted even worse. I didn't think that was even possible. To top it all off, he over charged me. When I mention to the manager he said it was his mistake and gave me back $2.15 .I point out that he over charged me $5 he acted like I didn't know what i was talking about. I did the math showed him his miscalculation it did it several times before he admitted i was correct and still tried to not give me the correct change. I went out of my way to go to this location, Never again. I will go anywhere but here.

Atmosphere: 4

Food: 1

Service: 1

Pete Bradley

Service here is always friendly and consistent

Atmosphere: 5

Service: 5

Vicky Soriano

Every time I come here the service is pleasant, came again to ask if they could fix the problem from another Dunkin I came from on 61st Hobart, they were super busy and the lady still managed to take care of my messed up from another Dunkin in such fast timing! Kudos to broadway keep up the good work and keep that pleasant service!

Service: 5

Erica Sparks

I had a great breakfast experience at this Dunkin Donuts. The ice coffee and bagel were excellent. The service and cleanliness of the store were spot on! Brianna, the cashier, was kind, professional, and personable! I highly recommend this place for great food and service.

Atmosphere: 5

Food: 5

Service: 5

Andrea Moore

Used to be one of my favorite Dunkin's but the last couple years has been terrible service. The employee attitudes, the food & drink quality... have all been horrible. Now I frequent the one on Rte 30 and they have yet to fail me on all the above. Do better...

Atmosphere: 1

Food: 2

Service: 1

Tani B

I frequent this Dunkin and now I’m afraid I will have to find a new location to give my business to. The coffee is either excellent or undrinkable…there is no inbetween. I have purchased the meal deal 4 times this week and all four times the coffee has been trash. It tastes old and bitter like it’s been sitting for hours upon hours. I can’t even drink it. And don’t get me started on their ā€œsweetā€ tea 🤢. Save your money if you are a coffee drinker and go to a different location that is more consistent with quality. You’ll thank me later.

Gregory Feguer

Ice Blueberry Dunkinlatte coffee tastes so good as blueberry coffee. I recommend it!

NL Collins

Online order. Everything went smoothly. No line or wait. Hot coffee.

Flyness Gritty

They OBVIOUSLY hire people that have MAJOR ISSUES with following simple directions. I get my coffee made the EXACT SAME at ANY DUNKIN’ around Indiana but ANY TIME I go to this facility with a bright smile and no attitude, happily paying… for some reason I can NEVER GET THEM TO SIMPLY MAKE MY COFFEE THE WAY I TOLD THEM TO… THEYRE ALWAYS DOING IT HOWEVER THEY WANT THEN SERVE YOU WITH ATTITUDE AND CONTINUOUSLY GET IT WRONG…. STAY AWAY FROM THIS TRASH PLACE ā€¼ļøšŸ’Æ

Raven Kimp

The new people have horrible customer service. Done going to this location.

Atmosphere: 1

Food: 1

Service: 1

Enrique Jones

I come here almost every day. Anya is by far and away one of the best this place has.

the food DD has itself is kinda ass tho.

marcos vasquez

Boston creme minus the creme...

J J

You really never get what you ask for. The order doesn’t even have to complicated. They won’t do it right.

C

Just keep driving. No need to stop here. Donuts were old and coffee was watered down.

Angelica Dusse

The first time I tried DD meal it was very good , I went back expecting it to be prepared properly once again but no it was burnt to a crisp . Total waste of money because I made it all the way home and I don’t feel like taking it back to return / be remade so trash it goes . This is ridiculous ! Even the cheese is hard šŸ¤¦šŸ½ā€ā™€ļø

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