Dunkin'
3412 E Lincoln Hwy, Merrillville
(219) 945-3278
Recent Reviews
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Every time I visit this Dunkin' Donuts, the staff at the drive-thru seem unfriendly. In contrast, the employees at other Dunkin' Donuts locations in Crown Point are always cheerful and welcoming. I’m not sure why the staff here have sad expressions. Here’s a simple lesson in manners: when someone says "thank you," the appropriate response is "you’re welcome." It's that easy.
Atmosphere: 3
Food: 3
Service: 1
Customer service is terrible
Atmosphere: 1
Food: 3
Service: 1
Dunkin in Hobart across St. Mary's hospital...bad Service. I think most of them are lacking Manners & Professionalism. I would have been Fired when I was their age. Smfh.
Atmosphere: 3
Food: 3
Service: 1
Iced coffee is always decent. Had a turkey egg and cheese croissant which was okay. Hashbrowns looked a bit weird didn't really taste fresh and I'm not sure if they count them or not but they definitely seemed a bit short. But maybe they count the number that goes in each although I've never heard of that.. idk.. service was good. Ordered through mobile app. Got 2 chocolate chip cookies which were overpriced but pretty good.
Atmosphere: 5
Food: 4
Service: 5
The cleanest and best staffed Dunkin I have ever been to.
Atmosphere: 5
Food: 5
Service: 5
Worst service ever from a Dunkin donut.
Asked a question, turned back on me. Just wow!
Service: 1
I'm just here for the coffee. Good coffee and no crazy prices.
Atmosphere: 5
Food: 5
Service: 5
Best Dunkin ever!! Savannah is the best!!! Thank you guys for making every day @ work great for my team & I!!!Owner is the sweetest! Love them all!
Atmosphere: 5
Food: 5
Service: 5
Staff is always prompt, kind, and courteous.
Atmosphere: 5
Food: 4
Service: 5
The coffee was so bad, I could not even drink more than one sip. I never tasted such a terrible coffee. I would give 0 stars if there was an option.This is the closest coffee shop to my house, probably I will never come again.
Atmosphere: 4
Food: 1
Service: 4
Restaurantji Recommends
Come on it's Dunkin Donuts !!! Place was very clean . The staff was friendly and polite the coffee and donuts were delicious
Atmosphere: 5
Food: 4
Service: 5
Donuts are fresh
Sloppy my donut was only glazed. I asked for new a donut worker gave me the same nasty chocolate plastic with new donut.
Atmosphere: 1
Food: 1
Service: 1
Food stale and burnt
Food: 2
Employees are always inconsiderate and rude. Idk if it's the same lady or not but I'll literally order something listed from the menu and she'll act so offended like "we don't even have that. I don't even know what you're talking about" instead of sorry were out of that today or that was seasonal. Something to explain why it's listed on the menu but you're saying it never existed?? I've worked in a fast food industry for four years and I know its frustrating but there's absolutely no reason for the attitude of the employees here. There is clearly zero customer service training. They don't look at you or say anything when they hand you your food. They shut the window in your face. Worst drive thru experiences are made here
Atmosphere: 1
Food: 1
Service: 1
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