Dunkin'

3412 E Lincoln Hwy, Merrillville
(219) 945-3278

Recent Reviews

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Clem Fandango

Every time I visit this Dunkin' Donuts, the staff at the drive-thru seem unfriendly. In contrast, the employees at other Dunkin' Donuts locations in Crown Point are always cheerful and welcoming. I’m not sure why the staff here have sad expressions. Here’s a simple lesson in manners: when someone says "thank you," the appropriate response is "you’re welcome." It's that easy.

Atmosphere: 3

Food: 3

Service: 1

Brianna Shankel

Customer service is terrible

Atmosphere: 1

Food: 3

Service: 1

Cynthia Saylor

Dunkin in Hobart across St. Mary's hospital...bad Service. I think most of them are lacking Manners & Professionalism. I would have been Fired when I was their age. Smfh.

Atmosphere: 3

Food: 3

Service: 1

genious00

Iced coffee is always decent. Had a turkey egg and cheese croissant which was okay. Hashbrowns looked a bit weird didn't really taste fresh and I'm not sure if they count them or not but they definitely seemed a bit short. But maybe they count the number that goes in each although I've never heard of that.. idk.. service was good. Ordered through mobile app. Got 2 chocolate chip cookies which were overpriced but pretty good.

Atmosphere: 5

Food: 4

Service: 5

Natasha Maune

The cleanest and best staffed Dunkin I have ever been to.

Atmosphere: 5

Food: 5

Service: 5

Luis Huerta

Worst service ever from a Dunkin donut.
Asked a question, turned back on me. Just wow!

Service: 1

Frederick Anderson

I'm just here for the coffee. Good coffee and no crazy prices.

Atmosphere: 5

Food: 5

Service: 5

Dan Drakulich

Best Dunkin ever!! Savannah is the best!!! Thank you guys for making every day @ work great for my team & I!!!Owner is the sweetest! Love them all!

Atmosphere: 5

Food: 5

Service: 5

Michael Sandlin

Staff is always prompt, kind, and courteous.

Atmosphere: 5

Food: 4

Service: 5

Tatiana M

The coffee was so bad, I could not even drink more than one sip. I never tasted such a terrible coffee. I would give 0 stars if there was an option.This is the closest coffee shop to my house, probably I will never come again.

Atmosphere: 4

Food: 1

Service: 4

Anthony Jank

Come on it's Dunkin Donuts !!! Place was very clean . The staff was friendly and polite the coffee and donuts were delicious

Atmosphere: 5

Food: 4

Service: 5

Ju an

Donuts are fresh

Star Watt

Sloppy my donut was only glazed. I asked for new a donut worker gave me the same nasty chocolate plastic with new donut.

Atmosphere: 1

Food: 1

Service: 1

Edward Whiteside

Food stale and burnt

Food: 2

Unicorn Sparkles

Employees are always inconsiderate and rude. Idk if it's the same lady or not but I'll literally order something listed from the menu and she'll act so offended like "we don't even have that. I don't even know what you're talking about" instead of sorry were out of that today or that was seasonal. Something to explain why it's listed on the menu but you're saying it never existed?? I've worked in a fast food industry for four years and I know its frustrating but there's absolutely no reason for the attitude of the employees here. There is clearly zero customer service training. They don't look at you or say anything when they hand you your food. They shut the window in your face. Worst drive thru experiences are made here

Atmosphere: 1

Food: 1

Service: 1

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