ordered a strawberry frap with frap chips but got no chips????
Atmosphere: 2
Food: 1
Service: 2
Ellyn Vaughn
Okay, this is probably my favorite Starbucks ever, no exaggeration! The GM is so kind and recognizes me everytime we come. And all the staff has wonderful costumer service making all their costumers feel so welcomed and valued !! They bring people of merrillville and the surrounding areas together in a way I haven’t seen before !! Truly a treasured Starbucks location that loves their community !!! 🩷🩷
-Ellyn :)
Atmosphere: 5
Food: 5
Service: 5
Susan Koehn
If I could give a negative I would. I am.so tired of ordering somerhing, repeating myself three times, seeing the correct thing on the screen then getting home with the wrong thing. Orderd a gingerbread CHAI latte and get home with a latte. There are a lot of coffee places around so I think I will give them my business instead.
Service: 1
Kim Jackson
I stopped by here to pick up a drink on my way to hit the road. It was raining really hard that morning, so I decided to go through the drive-through instead of inside I had already ordered through the mobile app. When I pulled up, the staff was very friendly and kind, even though getting a little wet. The drinks tasted great.
Atmosphere: 5
Food: 5
Service: 5
Becky
Best starbucks I've ever been to due to the great staff. Passed through from out of town and they were friendly and attentive.
Atmosphere: 5
Food: 5
Service: 5
April Sacks
JP was working the drive thru. She was kind and helpful when she noticed my disability. She instinctively warmed my muffin and I thought that was awesome. She was patient as I made sure I had a grip on my items too. All with a smile. Thank you!
Sofea La Rossie Williams
This morning I went to Starbucks and I did my mobile order but guess what I needed it to the wrong location so I arrived at the store the customer service representative or was very nice and they helped me to place my order at the store even though I made a mistake and sent it to the wrong store, the food was hot. My drinks were phenomenal and now I’m making this location my primary location And they were very quick where I got to. I had to go on time. I really wanna say thank you to them. They were very nice phenomenon Customer Service. This is how it should be. I’ll give them two thumbs up.
Ravi Nigam
Courteous and friendly Baristas.
Michael Volitich
How come a drink that is just poured into a glass take over 5 mins???
Miriam Williams
This location in Merrillville never disappoints! Such a great environment to meet up with friends for a cupa!
They are very nice, but they don't get you drinks right and the menu sucks!
Zion Collins
Nice staff, made my morning! They remembered my name and kept me updated on my order 🥰
Anne Gryllakis Roberts
Drive thru was fast and efficient. Unfortunately the Cappuccino I ordered came with syrup and I wanted raw sugar. $6.75 plus 1.00 tip for a bad cup of coffee is a bummer. Check the screen as they are ringing you up.
Heidi Utpatel
Not my normal Starbucks but when i go this way this is the one I go to.they are awesome
ordered a strawberry frap with frap chips but got no chips????
Atmosphere: 2
Food: 1
Service: 2
Okay, this is probably my favorite Starbucks ever, no exaggeration! The GM is so kind and recognizes me everytime we come. And all the staff has wonderful costumer service making all their costumers feel so welcomed and valued !! They bring people of merrillville and the surrounding areas together in a way I haven’t seen before !! Truly a treasured Starbucks location that loves their community !!! 🩷🩷
-Ellyn :)
Atmosphere: 5
Food: 5
Service: 5
If I could give a negative I would. I am.so tired of ordering somerhing, repeating myself three times, seeing the correct thing on the screen then getting home with the wrong thing. Orderd a gingerbread CHAI latte and get home with a latte. There are a lot of coffee places around so I think I will give them my business instead.
Service: 1
I stopped by here to pick up a drink on my way to hit the road. It was raining really hard that morning, so I decided to go through the drive-through instead of inside I had already ordered through the mobile app. When I pulled up, the staff was very friendly and kind, even though getting a little wet. The drinks tasted great.
Atmosphere: 5
Food: 5
Service: 5
Best starbucks I've ever been to due to the great staff. Passed through from out of town and they were friendly and attentive.
Atmosphere: 5
Food: 5
Service: 5
JP was working the drive thru. She was kind and helpful when she noticed my disability. She instinctively warmed my muffin and I thought that was awesome. She was patient as I made sure I had a grip on my items too. All with a smile. Thank you!
This morning I went to Starbucks and I did my mobile order but guess what I needed it to the wrong location so I arrived at the store the customer service representative or was very nice and they helped me to place my order at the store even though I made a mistake and sent it to the wrong store, the food was hot. My drinks were phenomenal and now I’m making this location my primary location And they were very quick where I got to. I had to go on time. I really wanna say thank you to them. They were very nice phenomenon Customer Service. This is how it should be. I’ll give them two thumbs up.
Courteous and friendly Baristas.
How come a drink that is just poured into a glass take over 5 mins???
This location in Merrillville never disappoints! Such a great environment to meet up with friends for a cupa!
Restaurantji Recommends
Great service at this location!
They are very nice, but they don't get you drinks right and the menu sucks!
Nice staff, made my morning! They remembered my name and kept me updated on my order 🥰
Drive thru was fast and efficient. Unfortunately the Cappuccino I ordered came with syrup and I wanted raw sugar. $6.75 plus 1.00 tip for a bad cup of coffee is a bummer. Check the screen as they are ringing you up.
Not my normal Starbucks but when i go this way this is the one I go to.they are awesome
Atmosphere: 5
Food: 5
Service: 5
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