Good food as always, but their new AI drive thru is very annoying and takes forever to get my orders correct. I have been a few times since the change to try to give it a chance, but same result each time. I'll be going to the Gary location at 11th & Broadway from now on.
Food: 5
Service: 1
Nicole Wade
As soon as I flew into town from Los Angeles I went and got a sack. Loved it!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, French Fries
Greta Stultz
It's White Castle... home of the sliders. The food is always hot, fresh, accurate to the order, and delicious. I've never had problems with any if my meals nor employees.
Atmosphere: 5
Food: 5
Service: 5
Naomi Frye
White Castles can be hit or missed,Food can be hot and cold
Atmosphere: 5
Food: 3
Service: 5
Vince F
I have bought white castles for over 40 years. I ordered four fish sandwiches and one fish nibbler. They did not give me any tartar sauce. I called Back spoke to the manager in Merriville. She told me you have to ask for tartar sauce when you buy fish products that use tartar sauce.
Atmosphere: 1
Food: 3
Service: 1
Thomasa Lewis
The food was good but my chicken sandwich meal had no cheese that I asked for, and the chicken was burnt. Serve people the food you would eat, not burnt food. The grease was probably very dirty. I will never patronize this White Castle again.
Atmosphere: 4
Food: 2
Service: 4
Rene' Mendoza
Love White Castle!! Was visiting from out of town and always stop by for some.
Dee
Unfortunately I can't rate the food as we never received anything. After repeating our order 4 times the auto response at the drive through glitched, repeated itself, repeated the wrong order... Super frustrating. We pull around to see 2 attendants standing at the register. It would have been nice for some attempt of an intervention given we were simply ordering 8 breakfast sandwiches. No substitutions, no modifications just what was on the menu.
The auto response system needs work, we will frequent WC just not this one, we prefer live customer service.
Service: 1
Diana Estrada
I had a trip to evaporzo, Indiana and came across a White Castle's restaurant.Haven't seen one in a while.Got some just as good as I remember.Thanks white castle.
Atmosphere: 5
Food: 5
Service: 5
TwistedGrip
I can't stand that menu board, having to cancel my order four times before I finally ask for help to talk to somebody
Good food as always, but their new AI drive thru is very annoying and takes forever to get my orders correct. I have been a few times since the change to try to give it a chance, but same result each time. I'll be going to the Gary location at 11th & Broadway from now on.
Food: 5
Service: 1
As soon as I flew into town from Los Angeles I went and got a sack. Loved it!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, French Fries
It's White Castle... home of the sliders. The food is always hot, fresh, accurate to the order, and delicious. I've never had problems with any if my meals nor employees.
Atmosphere: 5
Food: 5
Service: 5
White Castles can be hit or missed,Food can be hot and cold
Atmosphere: 5
Food: 3
Service: 5
I have bought white castles for over 40 years. I ordered four fish sandwiches and one fish nibbler. They did not give me any tartar sauce. I called Back spoke to the manager in Merriville. She told me you have to ask for tartar sauce when you buy fish products that use tartar sauce.
Atmosphere: 1
Food: 3
Service: 1
The food was good but my chicken sandwich meal had no cheese that I asked for, and the chicken was burnt. Serve people the food you would eat, not burnt food. The grease was probably very dirty. I will never patronize this White Castle again.
Atmosphere: 4
Food: 2
Service: 4
Love White Castle!! Was visiting from out of town and always stop by for some.
Unfortunately I can't rate the food as we never received anything. After repeating our order 4 times the auto response at the drive through glitched, repeated itself, repeated the wrong order... Super frustrating. We pull around to see 2 attendants standing at the register. It would have been nice for some attempt of an intervention given we were simply ordering 8 breakfast sandwiches. No substitutions, no modifications just what was on the menu.
The auto response system needs work, we will frequent WC just not this one, we prefer live customer service.
Service: 1
I had a trip to evaporzo, Indiana and came across a White Castle's restaurant.Haven't seen one in a while.Got some just as good as I remember.Thanks white castle.
Atmosphere: 5
Food: 5
Service: 5
I can't stand that menu board, having to cancel my order four times before I finally ask for help to talk to somebody
Food: 4
Service: 5
Restaurantji Recommends
Fast good especially on a drunk night
Atmosphere: 4
Food: 4
Service: 4
My favorite place!!!!
Atmosphere: 5
Food: 5
Service: 5
Long drive through lines due to botched AI assistant rollout.
Ice machine for pop was broke. No ice. Coffee machine was broke. It seemed that nothing mechanical works at this restaurant.
Atmosphere: 4
Food: 1
Service: 2
Slow.... How is White Castle always so slow?
And get rid of the AI ordering board.
Give a human a job
Atmosphere: 3
Food: 4
Service: 3
Loading...