Popeyes Louisiana Kitchen

Food was good. Service was good. Just seemed like they were understaff and or work at their own pace. It took 13 minutes to get three of their box meals, which was a fairly long time for some pre-cooked fried chicken

I stopped into Popeyes this morning and was serviced by the woman who is the manager. She had the worst attitude like she woke up in the wrong side of bed. Ended up returning all the food. Normally I have great experiences here but today awful.

Atmosphere: 2

Food: 1

Service: 1

The store is always clean and food is good

Atmosphere: 5

Food: 5

Service: 5

Came back aga please explain your policy to your staff it is always something different i asked for thighs the lady said no way cant do that never but the last time we came asked for all thighs no problem so what is going on there i was willing to pay for all thighs she said no just a few days ago please train staff very disappointed once again

Atmosphere: 1

Food: 1

Service: 1

S L O W !!! Half hour wait in the drive thru for a chicken sandwich and it wasnt even busy.

Terrible customer service. We ordered two chicken breasts (paid more) and received a chicken thigh. It looked like a chicken thigh to me and when I inquired about it with the Popeyes associate at the drive thru window she simply told me that she didn’t pack the boxes and gave me the box right back. When I got home, my Mom verified it was indeed a chicken thigh, I called the restaurant and was told I would have to drive all the way back to the Popeyes to get the order. Gas is high and not cheap! After getting to the restaurant again the same associate greeted me with - “I need the box first.” No apology whatsoever. Horrible customer service. Employees don’t even know how to decipher different pieces of chicken (at a chicken restaurant 🙄). When I attempted to make a complaint online, I was told I needed a picture of the wrong order. Didn’t think to take a picture because the restaurant was close to closing and we wanted our correct food order because we don’t eat dark meat chicken. Terrible customer service. Terrible. Food was mediocre. I’ll attach a picture of one of the scrawny chicken tenders we also ordered. Couldn’t finish them and gave them to the dogs.

Food: 1

Service: 1

I know a lot has changed but ain't no way I just got my order and my daughter find a rhinestone in her fries and we asked for the chicken to be separated it's not. And they forgot some food. Wish I could post the picture of it. They shouldn't be wearing jewelry if your cooking.🤮

Atmosphere: 3

Food: 3

Service: 3

Just terrible all around… And nasty.

Food: 1

Service: 1

I used the app to place zn order to save time. It took 40 minutes to get a blackened chicken wrap. I spent 20 minutes waiting in the drive thru because the obey closed at 9p.m. needless to say the food was cold and nasty when I got it and then I complained the employee snapped back that she was the only one there working.

Biscuits with honey is all I get, sometimes a dr pepper. Prices are outrageous now though so I rarely go.

The service sucks seriously . I can’t stand when people dealing with ur food and always have a stank attitude. Like if ur unhappy with working there get another job I come there way to much to be treated like I’m irritating them !! Yall need to bring back both the black managers Daina and Luba …I miss them !!

Atmosphere: 1

Food: 3

Service: 1

Amazing

Atmosphere: 5

Food: 5

Service: 5

Will return

Food: 3

this is one of the worst popeyes i have ever been to.. its honestly scary the people they let work in public food services nowadays.. the woman at the register was extremely slow and had me repeating everything i said (yes she could have been new im not sure) she was fairly young tho not a teenager not an old person. once i placed my order the food took over 30 minutes to come out while the young workers in the back who are older than me by the way!! laughed and played around the entire time while we waited for our food. im honestly extremely disappointed in the fact that adults older than me could behave this way. also the manager or whoever was in charge at the time had just left as we walked in.! 7:44 pm we are leaving on 5/13/26 something needs to be done about the behavior of these clocked in workers.!!

Delicious!

Atmosphere: 5

Food: 5

Service: 5