My last visit to this place was horrible! They didn't accommodate us in any type of way! The manager was very rude and told us that we only had 15 minutes to eat in! We stayed 30 minutes because we got more food instead. As soon as we left the police entered the parking lot. Very awkward experience.
Nicole
I don't know what has changed at the Main street Arby's in mishawaka, but the last two times have been ridiculous. This last time, all I ordered was a jalapeño roast beef slider, which was cold by the time I got home 5 minutes away. That's never happened before which makes me believe it was sitting cold waiting to be purchased or the meat isn't heated enough which worries me.
And I ordered mozzarella sticks, which were also cold once I got home. Plus they forgot the marinera sauce AGAIN even though I pointedly asked for the sauce and even asked if it was in the bag and he said yes. It wasn't. I had to microwave all my food when I got home 5 minutes later.
And don't get me started on the "shake". It was so light feeling and thin, it made me wonder if they put mostly whip cream and no "shake" in the cup. What a waste of money. We are done with this Arby's. They used to be the best Arby's around. Again, I don't know what changed in the last 6 months, but we are so disappointed. Your person in charge needs more training or needs to watch more closely on the health code rules for keeping food warm and fresh.
Food: 2
Service: 3
Dark Humour
The staff girl was very rude
Atmosphere: 4
Food: 4
Service: 1
Diana Pantoja
Customer service was phenomenal and the food was hot and fresh. Suzette was amazing, she deserves a raise!!!!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Curly Fries
Keilah Frazier
Really great customer service. Tynika, Jayden, and Ethan worked really quickly to get my big order out in a timely manner. Definitely coming back.
Atmosphere: 4
Food: 4
Service: 5
Autumn Phillimore
This location is just ok. I have stopped a few times now and 1 time my food was barely warm and I just tossed a turnover that was not warm at all and tasted stale.
Sarah Padilla
I went through the drive thu and ordered a classic roast beef sandwich meal and some chicken nuggets. Everything seemed at first that was until I take a bite out roast beef sandwich and it has a weird taste, then I open up the bun and the meat has green spots and was slimey! Will not be back.
Should have stayed closed for the holiday. Service with an attitude. Very obvious that the oil was not hot enough to properly cook the food. Quality of the food should not suffer just because of low traffic.
Atmosphere: 2
Food: 1
Service: 2
Leslie Allen
Prices a way to high.
Atmosphere: 3
Food: 3
Service: 3
Eddie Niziolek
Nice staff, food is as expected. Cheddar cups could be filled a bit more.
The experience has always been wonderful. Everyone greets you with a smile. The service is fast. Ms. Tynika is awesome! Thank you.
Atmosphere: 5
Food: 5
Service: 5
Sandra Kemp
Good food. Good service. Mozzarella sticks are always fresh. Good portion of meat on the sandwiches.
Parking: Parking around building
Wheelchair accessibility: Handicapped spots near the entrance. Wheelchair accessible.
Dawn
The young black female running the front of the store tonight needs replaced giving me attitude because yall don't have something and it's on the online menu then asks me if I want sauce I ask for Parmesan ranch and she yells with attitude can I get a side of ranch then half way thru trys to calms her voice and rubs her face I did tell her if she didn't like her job she needs to look for a new one because I'm a paying customer and I don't deserve to be treated like that I don't think I will be back to this location I don't deal with disrespect and drama grown and too old for all that especially paying my hard earned money for something!
My last visit to this place was horrible! They didn't accommodate us in any type of way! The manager was very rude and told us that we only had 15 minutes to eat in! We stayed 30 minutes because we got more food instead. As soon as we left the police entered the parking lot. Very awkward experience.
I don't know what has changed at the Main street Arby's in mishawaka, but the last two times have been ridiculous. This last time, all I ordered was a jalapeño roast beef slider, which was cold by the time I got home 5 minutes away. That's never happened before which makes me believe it was sitting cold waiting to be purchased or the meat isn't heated enough which worries me.
And I ordered mozzarella sticks, which were also cold once I got home. Plus they forgot the marinera sauce AGAIN even though I pointedly asked for the sauce and even asked if it was in the bag and he said yes. It wasn't. I had to microwave all my food when I got home 5 minutes later.
And don't get me started on the "shake". It was so light feeling and thin, it made me wonder if they put mostly whip cream and no "shake" in the cup. What a waste of money. We are done with this Arby's. They used to be the best Arby's around. Again, I don't know what changed in the last 6 months, but we are so disappointed. Your person in charge needs more training or needs to watch more closely on the health code rules for keeping food warm and fresh.
Food: 2
Service: 3
The staff girl was very rude
Atmosphere: 4
Food: 4
Service: 1
Customer service was phenomenal and the food was hot and fresh. Suzette was amazing, she deserves a raise!!!!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Curly Fries
Really great customer service. Tynika, Jayden, and Ethan worked really quickly to get my big order out in a timely manner. Definitely coming back.
Atmosphere: 4
Food: 4
Service: 5
This location is just ok. I have stopped a few times now and 1 time my food was barely warm and I just tossed a turnover that was not warm at all and tasted stale.
I went through the drive thu and ordered a classic roast beef sandwich meal and some chicken nuggets. Everything seemed at first that was until I take a bite out roast beef sandwich and it has a weird taste, then I open up the bun and the meat has green spots and was slimey! Will not be back.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Chicken Tenders, Curly Fries, Roast Beef
Should have stayed closed for the holiday. Service with an attitude. Very obvious that the oil was not hot enough to properly cook the food. Quality of the food should not suffer just because of low traffic.
Atmosphere: 2
Food: 1
Service: 2
Prices a way to high.
Atmosphere: 3
Food: 3
Service: 3
Nice staff, food is as expected. Cheddar cups could be filled a bit more.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Very fast and friendly service!
Atmosphere: 5
Food: 5
Service: 5
One of the best Arby's I've been to. When i was confused about a menu item Tynika helped me out and I'm grateful for that. 10/10 HIGHLY recommend
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Loaded Curly Fries, Chicken Sandwich
The experience has always been wonderful. Everyone greets you with a smile. The service is fast. Ms. Tynika is awesome! Thank you.
Atmosphere: 5
Food: 5
Service: 5
Good food. Good service. Mozzarella sticks are always fresh. Good portion of meat on the sandwiches.
Parking: Parking around building
Wheelchair accessibility: Handicapped spots near the entrance. Wheelchair accessible.
The young black female running the front of the store tonight needs replaced giving me attitude because yall don't have something and it's on the online menu then asks me if I want sauce I ask for Parmesan ranch and she yells with attitude can I get a side of ranch then half way thru trys to calms her voice and rubs her face I did tell her if she didn't like her job she needs to look for a new one because I'm a paying customer and I don't deserve to be treated like that I don't think I will be back to this location I don't deal with disrespect and drama grown and too old for all that especially paying my hard earned money for something!
Atmosphere: 1
Food: 3
Service: 1
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