Charleys Cheesesteaks

You HAVE to try their fries. Loaded, delicious, and savory. Well worth it.

5/9/2025 bad customer service very rude , forget items had an attitude on replacing the food , nobody speak good English store needs to do better !! have an manager around

We love their turkey and bacon sandwich! Add some onions and that's a chefs kiss! Everything is cooked right in front of you and the smells are fantastic. The service seems strictly business, which is fine, but it'd be nice to have some more friendly interaction with the employees.

Overall the place is not friendly and has poor service.
After waiting for a long time we were not given the food and people ordering after us were served before us.
The server was super rude and was constantly ignoring me. No one at the place was answering us and responding to us. I asked for calling the manager and she was consistently rude about no one's here why are you still talking about it.

Food is trash, far from what's advertised.

Atmosphere: 1

Food: 1

Service: 1

I'm very upset because I ordered almost 20 dol and they have never charged me for the hot sauce. This girl asked me to pay 75 cent, it's not the money, but I see this young man arrive and I look and he goes straight to her and asks for food, she serves him and he doesn't pay. I ask the ironer if that guy can come down there and he tells me that he is not the girl's boyfriend and well that is wrong to give him the order just because he is the boyfriend and he charges me that, but look at the managers and store number 578 inside University Park Mall in Mishawaka In I will never eat at esye restaurant again

Atmosphere: 1

Food: 5

Service: 1

Huge Cheese Steak Fan. BUT, This Is By Far The Absolute WORST Philly I've Ever Had.. EVER ! There is no flavor. And my meat was texture that of leather. Nasty. I'll never go back.

Atmosphere: 2

Food: 1

Service: 2

Everytime I order ahead for pick up they make me wait in line when I arrived at my pick up time

The food was an absolute mess and drowned in fake nacho cheese and basically inedible the picture is after

Food: 1

Service: 1

One of the best cheesesteak sandwiches in the area.. fries are also top

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese & Bacon Fries, Cheese Fries, Fries, Philly Cheese Steak, Bacon 3 Cheesesteak, Large Original Fries, Original Fries, Bacon 3 Cheesesteak Boxed Meal

Rude employees . Never returning again, bad first impression. The guy that was cooking the food started yelling and banging on stuff bc they started making it before we were finished and had to change the order . You also can’t ask questions bc they look at you like your stupid . Never been here before and will never return . I was so upset that we just threw the food away. Bad customer service

They really are, one of the best Cheesesteaks in America. Great sandwiches, served fresh, hot, and quickly.

It's Chinese Japanese Asian fast food
Chicken and sandwich ?

Atmosphere: 5

Food: 4

Service: 5

I love their sandwiches but there is an employee who behaves in a rude and contemptuous manner when serving, his name is Carlos, I asked him to please give me a bag and mayonnaise and he literally reluctantly grabbed the bag and threw me away. food and mayonnaise in it. Then he gave it to me but in such a disgusting way that I am a calm person but at that moment I felt very upset. Then I went another day and he always makes me look like if he didn't sell me my food outside. I don't know what's wrong with this man but he really behaves very badly. On the other hand, there is Mayela, who is a sweetheart of a person, she is completely different, she is very kind and always helps me with my order, I wish all people were like her. God bless you Mayela, thank you very much if it weren't for her I would not buy my favorite sandwiches again.

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Bacon 3 Cheesesteak

The bacon chicken Chipotle was chopped up chicken luncheon meat terribly misleading. First and last time ever eating there would not recommendS/N The cashier was pleasant at

Atmosphere: 2

Food: 1

Service: 1

Recommended dishes: Ultimate Fries, Straw S