Hacienda Mexican Restaurants

I used to love Hacienda in Mishawaka for their salsa and chips, but the salsa is not authentic, missing onions, cilantro, tomatoes and flavor. It tastes like tomato paste and no true Mexican taste. Also, their beans and rice are bland and the enchiladas barely have taste and they melt the cheese on their tacos in the microwave. I will not be returning to their restaurant either in Mishawaka or South Bend. I do not recommend this restaurant to anyone.

Atmosphere: 3

Food: 2

Service: 4

I ordered before 9pm. Said would be ready 9:20. I didn’t leave until 9:35. $8 on two cherry cokes, watered down like it was just sitting there. Jalapeño poppers, cold and hard like they were just sitting there. The ranch dip in the container was warmer than the jalapeño poppers. Wet burrito was cold. My food was just sitting there while I waited. Oh and they forgot my ice cream to the mudslide but I caught that before I left. I come here frequentl. This location has had issues for a long time. I’m not coming back.

Food: 1

Service: 1

Good food. Great atmosphere. Just go with it. It'll become a staple.

Atmosphere: 5

Food: 5

Service: 5

We normally love going to this Hacienda, but today was absolutely awful. Service was very slow, which they were busy so that’s understandable. However, the chips being stale AND hard, to the point of my friend losing a tooth is not. Let me also add, we were not compensated in any way. Just oh do you want a cup for that? I asked for new chips, same issue absolutely terrible. Food was cold, wasn’t even made how it was ordered. Forgot many things, moz sticks were cold, marinara sauce was warm. Very obvious these were left sitting.. maybe short staffed maybe not. But tonight was awful. Oh pic of the tooth as well as the chips, from of course biting into the stale hard chips. Incase anyone doesn’t believe this is a tooth, there is also a zoomed in version.

Atmosphere: 3

Food: 1

Service: 1

I waited a long time for my food. The drinks tasted watered down

Atmosphere: 3

Food: 1

Service: 3

Been a big fan since childhood.

Atmosphere: 5

Food: 5

Service: 5

Delicious food at competitive price

Atmosphere: 5

Food: 5

Service: 4

I have been here numerous times. We had a large group so service was slow. Someone told the waitress it was my boyfriend’s birthday ( which it was yesterday) so the staff came out and sang happy birthday and put a sombrero on his head. Before we got the bill he gave the sombrero back. The waitress then gave it to a couple with kids sitting nearby. Anyway, look at the bill and there's a five dollar charge for the sombrero! I confronted the waitress and she offered to take off the charge but my boyfriend said it was ok. To me, it was not okay. Should not have been on there! That's like saying “tell me it's your birthday and we'll charge you five dollars”!! They just snuck that in! What restaurant charges someone on their birthday?? Usually you get a free dessert. Never did the waitress tell us there was a charge for the sombrero. You also have to be careful if they ask if you want guacamole or sour cream that it is an additional cost. Please beware especially for a birthday.

Atmosphere: 3

Food: 4

Service: 3

Terrible chain food. Not very good at all. Taco Bell is better and that’s not a joke. The best thing food was the ranch dressing. 😞

Atmosphere: 3

Food: 1

Service: 4

Im from florida , mexican cuisine is extremely popular there. This restaurant feels like its cosplaying authentic Mexican cuisine, the “salsa” is so thick like ketchup. Honestly, I think they opened a can of tomato sauce and added a can of diced chilies to it. It tastes very artificial. The food was mid. And the menu selection is very small. You cant even get rice and beans with the kids meal because for some reason even though “rice and beans” is listed as a side on the menu for $2.99 the waitress said its 2 sides??? Im not sure this area really knows what mexican food is. Its almost the same vibe as taco bell. The chicken and the taco salad tastes fresh out of a can and im almost positive the steak is from the dollar tree , i chewed for probably 5 minutes. Wont be back here lol all of the food tastes artificial

Atmosphere: 3

Food: 1

Service: 2

Very nice food &nice service 👌

Atmosphere: 5

Food: 5

Service: 5

The food was delicious. Our server was on top of things, refills and fresh chips were prompt. The music isn't overwhelmingly loud and allows conversation at reasonable levels.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips and Salsa

Best server I've had in a while.

Atmosphere: 5

Food: 5

Service: 5

Got seated at a dirty table; waited for a server for 20+ minutes and never showed; left without ever seeing a server

Atmosphere: 1

Food: 1

Service: 1

Friendly staff, great food, clean & good prices 👌

Atmosphere: 5

Food: 5

Service: 5