Smaller area inside than before. Drink was made wrong, but they fixed it.
Atmosphere: 4
Food: 4
Service: 5
Todd Robertson
I was in last around 8:30-9:00pm, Saturday, February 1st. N. Main, Mishawaka location. I live a block away and thought I could quickly pop in and get a cup of coffee. Asked for a simple regular house brew small cup of coffee. I was told the machine was not working, and told I could get an Americana that was some sort of espresso shots with coffee or something, and I was like “sure that’s fine” becuase I really wanted some caffeine and whatever was easiest for them, even though, like, coffee is Starbucks whole business model, their whole existence is coffee, and your telling me a brewed cup is impossible. Then I was told the card reader system was down and they would have to run the card on their “to go” register, which again I was like, “thats fine.” The store was pretty empty, only a group of three people sitting at a table that looked like they had long finished there coffee and what ever else they had, and where just hangin out chatting. And as I waited someone pulled up in the drive through. After ten minutes I didn’t receive my order, nor did I see anyone working on it, or visible employees. So I decided to leave, I wasn’t going wait another ten minutes to my already ten minutes totally 20 minutes for a cup of house brewed coffee that was over priced at $4.00 for a small, at a place who’s sole purpose is to sell coffee, at a time when it seemed the business was seemingly empty free of customers. I think my biggest take away is that Starbucks has killed the independent small coffee shops that offered great customer service only to receive Starbucks overpriced shitty coffee with poor customer service.
Atmosphere: 1
Food: 1
Service: 1
Victoria Cruz
One employee was rude. The other two were nice, it takes too long. The employees are too focused on drive-thur and forget about the people in the lobby. I’ve waited 20+ minutes and there was another customer that waited 30+ minutes in the lobby and was still waiting while I decided to leave and got a refund this is the 2nd time this happened to me would not recommend this Starbucks
Atmosphere: 1
Food: 1
Service: 1
Alex Pavlenko
Thank you for the delicious coffee! I am grateful for it, thanks to such wonderful people, I highly recommend it
Horrible service. I complained about my drink and the barista just dismissed me and walked away. Do not come here.
Brandon Smith
This is by far the worst Starbucks in the area!!!! DON'T go here. This particular location is on the way to my place of business, I get what I assumed is a very easy order(Venti Iced Peach green tea lemonade). Pretty much every time I order it, it's wrong! I always have to go back and get another one, or if I'm in a hurry I have to go to another location to get it done right. When I go to the nearest location to get it done correctly, that store always says that's the worst store in the area.
This morning I ordered the tea listed above. You guessed it, it's wrong! I turn around and go back and explain that it's missing the lemonade. Instead of just making it over, the ice was poured out and the person put lemonade in it. Now the drink is warm with ZERO ice in it.
I asked to speak to a manager, the employee (Jane) tells me I can't speak to a manager because she's busy. I then told the employee (Jane) I'll wait, she (Jane) then tells me I'd have to call back later because the manager(Sara) can't be disturbed. Are you serious??? I understand a mistake every once in a while, but almost every single time is unacceptable. I'm high maintenance at all.
Atmosphere: 1
Food: 1
Service: 1
Maddi holt
It would be a 5 star. But the woman thats usually running mornings before the mall opens is not nice at all. At this point I'll just leave the house early to go else where.
Atmosphere: 2
Food: 4
Service: 1
Alex Vendetta
One of thee worse places to do a doordash pick up for, specially since their customer base doesn't tip. I've repeatedly had to wait for over 10 minutes for an order even when they're not busy. Only time I'll accept a doordash delivery for Starbucks is when I need to get my acceptance rating back up because it's never worth it.
Starbucks is a GREAT go to for great food, drinks, customer service, etc! The prices are a tiny bit high but not outrageous compared to other places. My favorite items to get are the grilled cheese on sour dough with a strawberry açaí refresher with lemonade. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Erin O
I ordered a triple venti nonfat caramel macchiato and bacon Gouda sandwich. The woman taking my order was extremely nice through the microphone and I could hear her clearly. No line on a Tuesday morning around 9:00 which was surprising. When I got to the window they offered me a drink from the customer ahead of me that was made incorrectly. I happily accepted. They were just as nice at the window.
Great drink and bagel. Fast service. Friendly crew :)
Atmosphere: 5
Food: 5
Service: 5
Holly Lueders
Double-smoked bacon and egg sammy and coffee were hot and delicious! The young woman at the drive thru window was cheerful and sweet, overall a very pleasant experience!
Atmosphere: 5
Food: 5
Service: 5
Kelsee Sharp
Absolute best location! Jayne is sweet and helpful, the whole staff is kind and is always friendly:)
Smaller area inside than before. Drink was made wrong, but they fixed it.
Atmosphere: 4
Food: 4
Service: 5
I was in last around 8:30-9:00pm, Saturday, February 1st. N. Main, Mishawaka location. I live a block away and thought I could quickly pop in and get a cup of coffee. Asked for a simple regular house brew small cup of coffee. I was told the machine was not working, and told I could get an Americana that was some sort of espresso shots with coffee or something, and I was like “sure that’s fine” becuase I really wanted some caffeine and whatever was easiest for them, even though, like, coffee is Starbucks whole business model, their whole existence is coffee, and your telling me a brewed cup is impossible.
Then I was told the card reader system was down and they would have to run the card on their “to go” register, which again I was like, “thats fine.” The store was pretty empty, only a group of three people sitting at a table that looked like they had long finished there coffee and what ever else they had, and where just hangin out chatting. And as I waited someone pulled up in the drive through. After ten minutes I didn’t receive my order, nor did I see anyone working on it, or visible employees. So I decided to leave, I wasn’t going wait another ten minutes to my already ten minutes totally 20 minutes for a cup of house brewed coffee that was over priced at $4.00 for a small, at a place who’s sole purpose is to sell coffee, at a time when it seemed the business was seemingly empty free of customers.
I think my biggest take away is that Starbucks has killed the independent small coffee shops that offered great customer service only to receive Starbucks overpriced shitty coffee with poor customer service.
Atmosphere: 1
Food: 1
Service: 1
One employee was rude. The other two were nice, it takes too long. The employees are too focused on drive-thur and forget about the people in the lobby. I’ve waited 20+ minutes and there was another customer that waited 30+ minutes in the lobby and was still waiting while I decided to leave and got a refund this is the 2nd time this happened to me would not recommend this Starbucks
Atmosphere: 1
Food: 1
Service: 1
Thank you for the delicious coffee! I am grateful for it, thanks to such wonderful people, I highly recommend it
Atmosphere: 5
Food: 5
Service: 5
Always busy but always need those bucks
Parking: Always full. Small lot in the front.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Mango Dragonfruit Lemonade Refresher, Bacon Gouda & Egg Sandwich, Turkey Bacon Cheddar & Egg White Sandwich
Breakfast sandwich was cold.
Horrible service. I complained about my drink and the barista just dismissed me and walked away. Do not come here.
This is by far the worst Starbucks in the area!!!! DON'T go here. This particular location is on the way to my place of business, I get what I assumed is a very easy order(Venti Iced Peach green tea lemonade). Pretty much every time I order it, it's wrong! I always have to go back and get another one, or if I'm in a hurry I have to go to another location to get it done right. When I go to the nearest location to get it done correctly, that store always says that's the worst store in the area.
This morning I ordered the tea listed above. You guessed it, it's wrong! I turn around and go back and explain that it's missing the lemonade. Instead of just making it over, the ice was poured out and the person put lemonade in it. Now the drink is warm with ZERO ice in it.
I asked to speak to a manager, the employee (Jane) tells me I can't speak to a manager because she's busy. I then told the employee (Jane) I'll wait, she (Jane) then tells me I'd have to call back later because the manager(Sara) can't be disturbed. Are you serious??? I understand a mistake every once in a while, but almost every single time is unacceptable. I'm high maintenance at all.
Atmosphere: 1
Food: 1
Service: 1
It would be a 5 star. But the woman thats usually running mornings before the mall opens is not nice at all. At this point I'll just leave the house early to go else where.
Atmosphere: 2
Food: 4
Service: 1
One of thee worse places to do a doordash pick up for, specially since their customer base doesn't tip. I've repeatedly had to wait for over 10 minutes for an order even when they're not busy. Only time I'll accept a doordash delivery for Starbucks is when I need to get my acceptance rating back up because it's never worth it.
Service: 1
Restaurantji Recommends
Starbucks is a GREAT go to for great food, drinks, customer service, etc! The prices are a tiny bit high but not outrageous compared to other places. My favorite items to get are the grilled cheese on sour dough with a strawberry açaí refresher with lemonade. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
I ordered a triple venti nonfat caramel macchiato and bacon Gouda sandwich. The woman taking my order was extremely nice through the microphone and I could hear her clearly. No line on a Tuesday morning around 9:00 which was surprising. When I got to the window they offered me a drink from the customer ahead of me that was made incorrectly. I happily accepted. They were just as nice at the window.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Gouda & Egg Breakfast Sandwich
Great drink and bagel. Fast service. Friendly crew :)
Atmosphere: 5
Food: 5
Service: 5
Double-smoked bacon and egg sammy and coffee were hot and delicious! The young woman at the drive thru window was cheerful and sweet, overall a very pleasant experience!
Atmosphere: 5
Food: 5
Service: 5
Absolute best location! Jayne is sweet and helpful, the whole staff is kind and is always friendly:)
Atmosphere: 5
Food: 5
Service: 5
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