I've ordered 15 footlong sandwiches in the last 2 weeks. I drive from out-of-town because the 2 Subways near me don't accept coupons, which is the only reason I would go to a Subway these days. I've interacted with 4 different workers and they have all been pleasant. All of the sandwiches were made correctly and ready when I arrived.
Shane Praisler
Staff is awesome here. Restaurant clean. Food great. Weird that it's on the back of a smoke shop but doesn't take anything away from the restaurant itself. Jay is great!
Austin Jones
There only never works they say give it until 12 and still will not work and I go there and they will not let you use there promotion and you can understand a thing they say and they don't even act like they will help like you a bother to be there
Steve McCord
Sign in door says open at 8:30 am. It's 9:06 and no one is here.
Joshua Pickett
I wouldn't really even give them a 1 star for anything My order was wrong the Food wasn't what I ordered and their service was very poor it took them over and hour to make a 1 Sub with an add on bakon and a Salad with a bag of chips a Gatorade and Coke with an Order of 6 raspberrie cookies and sun chips. I had a 12" #30 The Beast Sub. Toasted with add on bakon lettuce pickles shredded mont cheddar roast beef ham turkey salami pepperoni on an Italian herb and cheese bread. Then the salad Turkey Salad with shredded Mont. Cheddar,Lettuce salad, spinach, cucumber, peppercorn ranch with Parmesan cheese with pickle on the side and No tomatoes but instead it came with tomato and pickles both in it also I asked for an extra ranch I did not get it. Not only was my order completely wrong but when I called no one would answer the phone. I called 5 times to get my order replaced. My online order was placed at 7:48pm I did not receive my order until 8:43pm I was charged $59.50 I expect a full refund or a full replacement. You'll be seeing me tomorrow morning with receipt in hand. Not to mention my spouse is a manager for another store. Good luck 🤞
Atmosphere: 1
Food: 1
Service: 1
Leigh Ann Mcmanaway
Always friendly
Atmosphere: 5
Food: 5
Service: 5
Raina Smith
Prices are too high
Atmosphere: 3
Food: 3
Service: 3
David Freeman
Always good
Atmosphere: 5
Food: 5
Service: 5
Matthew Kincade
Wheres the meat ? Worst subway we have been to . Will avoid this one.
Maybe it’s on me, I severely doubt though, but my sub, no matter what I have done, via online orders always is wrong; I don’t know if it’s incompetence, or sheer lack of caring.
Atmosphere: 4
Food: 3
Service: 4
Lacy Atchison
Was my first time coming to the Mitchell location. They were very friendly. Will definitely be back. The store was super clean as well!
Atmosphere: 5
Food: 5
Service: 5
Dawson Poe
This is the worst Subway to go to in terms of customer service. The guy was constantly rushing people while also yelling at people at the same time. He even yelled at a 9yr old girl! We told him what we wanted and acted like he never knew what any of the food options were. To make things worse, he made all of our orders wrong and refused to remake it. As an example, my entire order was just filled with multiple hand scoops of jalapeño and nothing else. The guy was so terrible with handling customers that another man behind us looked at us in shock. The man who works there behind the counter needs to be fired or given a lesson on courtesy and customer service before continuing his job.
Atmosphere: 3
Food: 1
Service: 1
Ben Plikerd
Clean location. Much nicer than many I have visited.
Customer service was good. Food was ok!!
I've ordered 15 footlong sandwiches in the last 2 weeks. I drive from out-of-town because the 2 Subways near me don't accept coupons, which is the only reason I would go to a Subway these days.
I've interacted with 4 different workers and they have all been pleasant. All of the sandwiches were made correctly and ready when I arrived.
Staff is awesome here. Restaurant clean. Food great. Weird that it's on the back of a smoke shop but doesn't take anything away from the restaurant itself. Jay is great!
There only never works they say give it until 12 and still will not work and I go there and they will not let you use there promotion and you can understand a thing they say and they don't even act like they will help like you a bother to be there
Sign in door says open at 8:30 am. It's 9:06 and no one is here.
I wouldn't really even give them a 1 star for anything My order was wrong the Food wasn't what I ordered and their service was very poor it took them over and hour to make a 1 Sub with an add on bakon and a Salad with a bag of chips a Gatorade and Coke with an Order of 6 raspberrie cookies and sun chips. I had a 12" #30 The Beast Sub. Toasted with add on bakon lettuce pickles shredded mont cheddar roast beef ham turkey salami pepperoni on an Italian herb and cheese bread. Then the salad
Turkey Salad with shredded Mont. Cheddar,Lettuce salad, spinach, cucumber, peppercorn ranch with Parmesan cheese with pickle on the side and No tomatoes but instead it came with tomato and pickles both in it also I asked for an extra ranch I did not get it. Not only was my order completely wrong but when I called no one would answer the phone. I called 5 times to get my order replaced. My online order was placed at 7:48pm I did not receive my order until 8:43pm
I was charged $59.50
I expect a full refund or a full replacement. You'll be seeing me tomorrow morning with receipt in hand. Not to mention my spouse is a manager for another store. Good luck 🤞
Atmosphere: 1
Food: 1
Service: 1
Always friendly
Atmosphere: 5
Food: 5
Service: 5
Prices are too high
Atmosphere: 3
Food: 3
Service: 3
Always good
Atmosphere: 5
Food: 5
Service: 5
Wheres the meat ?
Worst subway we have been to .
Will avoid this one.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Maybe it’s on me, I severely doubt though, but my sub, no matter what I have done, via online orders always is wrong; I don’t know if it’s incompetence, or sheer lack of caring.
Atmosphere: 4
Food: 3
Service: 4
Was my first time coming to the Mitchell location. They were very friendly. Will definitely be back. The store was super clean as well!
Atmosphere: 5
Food: 5
Service: 5
This is the worst Subway to go to in terms of customer service. The guy was constantly rushing people while also yelling at people at the same time. He even yelled at a 9yr old girl! We told him what we wanted and acted like he never knew what any of the food options were. To make things worse, he made all of our orders wrong and refused to remake it. As an example, my entire order was just filled with multiple hand scoops of jalapeño and nothing else. The guy was so terrible with handling customers that another man behind us looked at us in shock. The man who works there behind the counter needs to be fired or given a lesson on courtesy and customer service before continuing his job.
Atmosphere: 3
Food: 1
Service: 1
Clean location. Much nicer than many I have visited.
Atmosphere: 5
Food: 5
Service: 5
Sub was good and the service was quick
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