Sign in door says open at 8:30 am. It's 9:06 and no one is here.
Joshua Pickett
I wouldn't really even give them a 1 star for anything My order was wrong the Food wasn't what I ordered and their service was very poor it took them over and hour to make a 1 Sub with an add on bakon and a Salad with a bag of chips a Gatorade and Coke with an Order of 6 raspberrie cookies and sun chips. I had a 12" #30 The Beast Sub. Toasted with add on bakon lettuce pickles shredded mont cheddar roast beef ham turkey salami pepperoni on an Italian herb and cheese bread. Then the salad Turkey Salad with shredded Mont. Cheddar,Lettuce salad, spinach, cucumber, peppercorn ranch with Parmesan cheese with pickle on the side and No tomatoes but instead it came with tomato and pickles both in it also I asked for an extra ranch I did not get it. Not only was my order completely wrong but when I called no one would answer the phone. I called 5 times to get my order replaced. My online order was placed at 7:48pm I did not receive my order until 8:43pm I was charged $59.50 I expect a full refund or a full replacement. You'll be seeing me tomorrow morning with receipt in hand. Not to mention my spouse is a manager for another store. Good luck 🤞
Atmosphere: 1
Food: 1
Service: 1
Leigh Ann Mcmanaway
Always friendly
Atmosphere: 5
Food: 5
Service: 5
Raina Smith
Prices are too high
Atmosphere: 3
Food: 3
Service: 3
David Freeman
Always good
Atmosphere: 5
Food: 5
Service: 5
Matthew Kincade
Wheres the meat ? Worst subway we have been to . Will avoid this one.
Atmosphere: 1
Food: 1
Service: 1
Brendon Glasgow
Maybe it’s on me, I severely doubt though, but my sub, no matter what I have done, via online orders always is wrong; I don’t know if it’s incompetence, or sheer lack of caring.
Atmosphere: 4
Food: 3
Service: 4
Lacy Atchison
Was my first time coming to the Mitchell location. They were very friendly. Will definitely be back. The store was super clean as well!
Atmosphere: 5
Food: 5
Service: 5
Dawson Poe
This is the worst Subway to go to in terms of customer service. The guy was constantly rushing people while also yelling at people at the same time. He even yelled at a 9yr old girl! We told him what we wanted and acted like he never knew what any of the food options were. To make things worse, he made all of our orders wrong and refused to remake it. As an example, my entire order was just filled with multiple hand scoops of jalapeño and nothing else. The guy was so terrible with handling customers that another man behind us looked at us in shock. The man who works there behind the counter needs to be fired or given a lesson on courtesy and customer service before continuing his job.
Atmosphere: 3
Food: 1
Service: 1
Ben Plikerd
Clean location. Much nicer than many I have visited.
it was good personell needs to more wrecoming better customer service other than that it was no smiles from personell had to use there restroom they all just stared at me i smuled they just kept looking at me they need to improve their customer service
Atmosphere: 4
Food: 5
Service: 2
Katie Keary
Without a doubt the rudest employees I have ever dealt with. I will never go back to this Subway ever again. This store completely ruins the subway name.
Service: 1
Mr. Wisls
I have honestly held off on giving this review for a few months. About 4 months ago I had a few bad experiences ranging from not being open 30+ minutes after open to them trying to charge me nearly double for a sandwich as I can only assume they made it wrong and hoped I would not notice or just flat out could not understand me.Again today, I tried to give them another chance after not stepping foot in there for nearly 3 months and driving to Bedford to go to those Subways. Again, no one there, door locked. I ended up staying until 8:54 before I had to get to work myself.Google says Open at 8:30Door says Open at 8:30Subway App says Open at 8:30Would be better for them just to find a new opener or say they do not open until 10 if they can not find reliable employees. That, at least I would, be more understanding and respect the fact that they Open when they say they are to Open.I use to work at a Subway in college, and when we worked the Open shift, that meant getting there 30 to 45 min before Open to do food prep for the day.
Sign in door says open at 8:30 am. It's 9:06 and no one is here.
I wouldn't really even give them a 1 star for anything My order was wrong the Food wasn't what I ordered and their service was very poor it took them over and hour to make a 1 Sub with an add on bakon and a Salad with a bag of chips a Gatorade and Coke with an Order of 6 raspberrie cookies and sun chips. I had a 12" #30 The Beast Sub. Toasted with add on bakon lettuce pickles shredded mont cheddar roast beef ham turkey salami pepperoni on an Italian herb and cheese bread. Then the salad
Turkey Salad with shredded Mont. Cheddar,Lettuce salad, spinach, cucumber, peppercorn ranch with Parmesan cheese with pickle on the side and No tomatoes but instead it came with tomato and pickles both in it also I asked for an extra ranch I did not get it. Not only was my order completely wrong but when I called no one would answer the phone. I called 5 times to get my order replaced. My online order was placed at 7:48pm I did not receive my order until 8:43pm
I was charged $59.50
I expect a full refund or a full replacement. You'll be seeing me tomorrow morning with receipt in hand. Not to mention my spouse is a manager for another store. Good luck 🤞
Atmosphere: 1
Food: 1
Service: 1
Always friendly
Atmosphere: 5
Food: 5
Service: 5
Prices are too high
Atmosphere: 3
Food: 3
Service: 3
Always good
Atmosphere: 5
Food: 5
Service: 5
Wheres the meat ?
Worst subway we have been to .
Will avoid this one.
Atmosphere: 1
Food: 1
Service: 1
Maybe it’s on me, I severely doubt though, but my sub, no matter what I have done, via online orders always is wrong; I don’t know if it’s incompetence, or sheer lack of caring.
Atmosphere: 4
Food: 3
Service: 4
Was my first time coming to the Mitchell location. They were very friendly. Will definitely be back. The store was super clean as well!
Atmosphere: 5
Food: 5
Service: 5
This is the worst Subway to go to in terms of customer service. The guy was constantly rushing people while also yelling at people at the same time. He even yelled at a 9yr old girl! We told him what we wanted and acted like he never knew what any of the food options were. To make things worse, he made all of our orders wrong and refused to remake it. As an example, my entire order was just filled with multiple hand scoops of jalapeño and nothing else. The guy was so terrible with handling customers that another man behind us looked at us in shock. The man who works there behind the counter needs to be fired or given a lesson on courtesy and customer service before continuing his job.
Atmosphere: 3
Food: 1
Service: 1
Clean location. Much nicer than many I have visited.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Sub was good and the service was quick
Sub was good and the service was quick
it was good personell needs to more wrecoming better customer service other than that it was no smiles from personell had to use there restroom they all just stared at me i smuled they just kept looking at me they need to improve their customer service
Atmosphere: 4
Food: 5
Service: 2
Without a doubt the rudest employees I have ever dealt with. I will never go back to this Subway ever again. This store completely ruins the subway name.
Service: 1
I have honestly held off on giving this review for a few months. About 4 months ago I had a few bad experiences ranging from not being open 30+ minutes after open to them trying to charge me nearly double for a sandwich as I can only assume they made it wrong and hoped I would not notice or just flat out could not understand me.Again today, I tried to give them another chance after not stepping foot in there for nearly 3 months and driving to Bedford to go to those Subways. Again, no one there, door locked. I ended up staying until 8:54 before I had to get to work myself.Google says Open at 8:30Door says Open at 8:30Subway App says Open at 8:30Would be better for them just to find a new opener or say they do not open until 10 if they can not find reliable employees. That, at least I would, be more understanding and respect the fact that they Open when they say they are to Open.I use to work at a Subway in college, and when we worked the Open shift, that meant getting there 30 to 45 min before Open to do food prep for the day.
Service: 1
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