Pretty typical. Not great coffee at a high price. Service was
Atmosphere: 3
Food: 3
Service: 4
Tracy Musall - Davidson
Great quick, friendly service
Marlene Risner
Just bought some Starbucks veranda blend coffee it is a light roast coffee with a hint of chocolate and malt it is good
Jessi (Jashira287)
It's a Starbucks. If you like it, you like it.
Atmosphere: 5
Food: 5
Service: 5
Larry Fultz
To expensive!!!
chris dowty
If all of Dillans worked as he handles his customers with the attention to customers and acknowledging his customers as they get to the counter instead ignoring and filling orders only to look and continue moving slowly getting close to closing tonight just to possibly discourage guests from ordering. Only 1 of his employees is as nice and courteous as he is. Pray he gets better staff.
Atmosphere: 3
Food: 5
Service: 4
Melissa D
Slowest Starbucks ever! I ordered while i was in town thru the app… took 25 mins to get it. I gave them the benefit of a doubt and ordered again a day later while and still the same. I even shopped slowly, checked out and my order still wasn’t ready. I ordered one drink.
Atmosphere: 1
Food: 1
Service: 1
Patrick Schram
15 minutes for 1 Cafe Mocha coffee?!? Awful service, training people on the fly.
Service: 1
Savannah Claussen
I hate leaving bad reviews but this is the third awful visit. The first time I stood there for 20 minutes waiting to get my mobile order wail the two girls laughed and joked and they only started making it when I went over and stood right by the pickup counter. No one else was there. Last time we went they had cleaned up early and they were out of espresso, cold brew, and ice coffee. Just now, same thing. We didn’t get anything either time. So disappointing when we drive 40 minutes to get Starbucks and they are pretty much closed at 8.
I am a regular here. Have been for 4 years- the coffees I have been getting lately are not consistent. Today 11/21/22 at 10:14am I paid $8.00 for a plain grande Americano- which tasted like hot water and a talk cappuccino with no caramel sauce which I paid extra. I love Starbucks and I don’t mind the wait- they were not busy at that time. But, to go back after my coffee has cooled and complain, I don’t have time to do this. Very frustrating.
Sarah Quaglio
Ash you have horrible customer service, I won’t wait next time for you to have a conversation before deciding to take my order and even when you did you were not friendly at all.
Caitlin Shonk
The barista left mobile ordering on and went to break. My break was supposed to be ready at 12:50 and it’s now 1:30 and I’m getting my stuff FINALLY. When I called I got no answer so I called the kroger manager and he was no help at all. She should be in big trouble. She had at least 5 mobile orders waiting.
Denny Lane
Absolutely love Monticello Starbucks!!! Hands down best customer service! I go daily to buy a coffee just so I can say hi! They always take my personal request… My daughters tiktok drink request.. and everything in between! Dillon, the manager, is ALWAYS so helpful and knowledgeable and ready to go above and beyond for his customers!! They know almost everyone by name and their drink orders! Top notch service! I can’t say enough about the staff and service!!!
Denny Bonnell
Run… don’t walk… to Monticello Starbucks. Order a venti lemonade with raspberry syrup on bottom and strawberry açaí base on top…. You will not be disappointed!
Pretty typical. Not great coffee at a high price. Service was
Atmosphere: 3
Food: 3
Service: 4
Great quick, friendly service
Just bought some Starbucks veranda blend coffee it is a light roast coffee with a hint of chocolate and malt it is good
It's a Starbucks. If you like it, you like it.
Atmosphere: 5
Food: 5
Service: 5
To expensive!!!
If all of Dillans worked as he handles his customers with the attention to customers and acknowledging his customers as they get to the counter instead ignoring and filling orders only to look and continue moving slowly getting close to closing tonight just to possibly discourage guests from ordering. Only 1 of his employees is as nice and courteous as he is. Pray he gets better staff.
Atmosphere: 3
Food: 5
Service: 4
Slowest Starbucks ever! I ordered while i was in town thru the app… took 25 mins to get it. I gave them the benefit of a doubt and ordered again a day later while and still the same. I even shopped slowly, checked out and my order still wasn’t ready. I ordered one drink.
Atmosphere: 1
Food: 1
Service: 1
15 minutes for 1 Cafe Mocha coffee?!? Awful service, training people on the fly.
Service: 1
I hate leaving bad reviews but this is the third awful visit. The first time I stood there for 20 minutes waiting to get my mobile order wail the two girls laughed and joked and they only started making it when I went over and stood right by the pickup counter. No one else was there. Last time we went they had cleaned up early and they were out of espresso, cold brew, and ice coffee. Just now, same thing. We didn’t get anything either time. So disappointing when we drive 40 minutes to get Starbucks and they are pretty much closed at 8.
Atmosphere: 1
Food: 4
Service: 1
Love the pineapple
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
I am a regular here. Have been for 4 years- the coffees I have been getting lately are not consistent. Today 11/21/22 at 10:14am I paid $8.00 for a plain grande Americano- which tasted like hot water and a talk cappuccino with no caramel sauce which I paid extra. I love Starbucks and I don’t mind the wait- they were not busy at that time. But, to go back after my coffee has cooled and complain, I don’t have time to do this. Very frustrating.
Ash you have horrible customer service, I won’t wait next time for you to have a conversation before deciding to take my order and even when you did you were not friendly at all.
The barista left mobile ordering on and went to break. My break was supposed to be ready at 12:50 and it’s now 1:30 and I’m getting my stuff FINALLY. When I called I got no answer so I called the kroger manager and he was no help at all. She should be in big trouble. She had at least 5 mobile orders waiting.
Absolutely love Monticello Starbucks!!! Hands down best customer service! I go daily to buy a coffee just so I can say hi! They always take my personal request… My daughters tiktok drink request.. and everything in between! Dillon, the manager, is ALWAYS so helpful and knowledgeable and ready to go above and beyond for his customers!! They know almost everyone by name and their drink orders! Top notch service! I can’t say enough about the staff and service!!!
Run… don’t walk… to Monticello Starbucks. Order a venti lemonade with raspberry syrup on bottom and strawberry açaí base on top…. You will not be disappointed!