The frosty’s are always great along with the chili !!!
Atmosphere: 4
Food: 5
Service: 4
Crystal Mackey
With only 3 cars in front of me in line, I felt like 27 minutes was a long wait for chili and a aoda
Atmosphere: 4
Food: 5
Service: 4
Khan rind
Good 👍
Atmosphere: 4
Food: 4
Service: 4
Nicole Smith
Love it here the lemonade is my favorite by far !
Atmosphere: 5
Food: 5
Service: 5
Toni Tussey
The food was good but their customer service was absolutely terrible. Went the through drive through with my client an his wife , the lady who took the order didn't even allow her to finish with out interrupting her . An the lady that handed her the food practically threw the bags into the car & didn't even open the window all the way to hand her the drinks the door smacked in to one of the soda & she didn't even look at us as she handed the stuff out just did it in a rush an slammed the window shut . I've lived in two other states besides Indiana an this is the 3rd time I've had the absolute worst experience because of the attitudes of the women in the drives through at the Wendy's in Monticello. They rush people an are inconsiderate.
Atmosphere: 1
Food: 4
Service: 1
Ryan McGrail
Double check the prices, they advertise something on the menu for eight dollars and then charge you 1099 for it. You bring it to their attention and they say we have no control over this. We’ve notified the office but they refused to change it..
Point out to them that it’s against the law to advertise one price and then change the price on the customer without notification and they say we can’t do nothing.
Atmosphere: 1
Food: 1
Service: 1
bec boller
You been to one Wendy’s you have been to them all it’s never excellent but it’s bit bad
Atmosphere: 3
Food: 3
Service: 3
Neil Schafer
I'm a truck driver. I get meat patties all over the country for my dauchaunds. This ignorant facility wants u to buy the whole sandwich. Can't sell a patty. As well the ignorance of the so called manager at 828 pm we'd. Eve. Stated out loud some bs policy about having to buy a sandwich instead of selling patties. They need to keep professional and have their business talks in the office not in public ear.
Atmosphere: 1
Food: 1
Service: 1
Kevin Jefferis
Worst Wendy's I've ever been to.....a year ago id have said one of the best fast food joints period but amazing how a year changes things. The cold double baconator along side the smart ass crew n management of the late night shift is just absolutely ridiculous. Good luck moving forward with this fine bunch. If i were someone thinking of going here id definitely consider all alternatives including the gas station right down the road. Tried calling to talk to em about it and they literally hung up.
Atmosphere: 1
Food: 1
Service: 1
Chad Roberts
Went in lobby at 10 til nine. Manager announced us. A long haired kid came to the counter and very rudely announced that the lobby closes in 4 minutes, that we need to hurry up and order. I've worked fast food and if I would of said that to a customer, I would of been fired on the spot. Manager either acted like she didn't hear or just didn't care. If that's the way non drive thru customers are treated, they need to just close down drive thru. What if it was an elderly couple, or a handicapped person. Would they have been treated the same?
Horrible, had to wait for 15 minutes to get waited on, food finally came it was cold took it back to the counter for a refund I would rate this place lower if there was a zero
Atmosphere: 1
Food: 1
Service: 1
Halo Hewitt
My go to Wendy's, almost always stop in when in the area. Food comes out hot and fast with little to no issues.
Atmosphere: 5
Food: 5
Service: 5
Steve Brown
Always consistent and quick.
Atmosphere: 5
Food: 5
Service: 5
Waqesjan
Good
Nice
Atmosphere: 4
Food: 5
Service: 5
Evan Bowles
They refused to replace my biggie bag drink with a frosty, refused to explain why, and refused to let me speak to a manager about it. Never again.
The frosty’s are always great along with the chili !!!
Atmosphere: 4
Food: 5
Service: 4
With only 3 cars in front of me in line, I felt like 27 minutes was a long wait for chili and a aoda
Atmosphere: 4
Food: 5
Service: 4
Good 👍
Atmosphere: 4
Food: 4
Service: 4
Love it here the lemonade is my favorite by far !
Atmosphere: 5
Food: 5
Service: 5
The food was good but their customer service was absolutely terrible. Went the through drive through with my client an his wife , the lady who took the order didn't even allow her to finish with out interrupting her . An the lady that handed her the food practically threw the bags into the car & didn't even open the window all the way to hand her the drinks the door smacked in to one of the soda & she didn't even look at us as she handed the stuff out just did it in a rush an slammed the window shut . I've lived in two other states besides Indiana an this is the 3rd time I've had the absolute worst experience because of the attitudes of the women in the drives through at the Wendy's in Monticello. They rush people an are inconsiderate.
Atmosphere: 1
Food: 4
Service: 1
Double check the prices, they advertise something on the menu for eight dollars and then charge you 1099 for it. You bring it to their attention and they say we have no control over this. We’ve notified the office but they refused to change it..
Point out to them that it’s against the law to advertise one price and then change the price on the customer without notification and they say we can’t do nothing.
Atmosphere: 1
Food: 1
Service: 1
You been to one Wendy’s you have been to them all it’s never excellent but it’s bit bad
Atmosphere: 3
Food: 3
Service: 3
I'm a truck driver. I get meat patties all over the country for my dauchaunds. This ignorant facility wants u to buy the whole sandwich. Can't sell a patty. As well the ignorance of the so called manager at 828 pm we'd. Eve. Stated out loud some bs policy about having to buy a sandwich instead of selling patties. They need to keep professional and have their business talks in the office not in public ear.
Atmosphere: 1
Food: 1
Service: 1
Worst Wendy's I've ever been to.....a year ago id have said one of the best fast food joints period but amazing how a year changes things. The cold double baconator along side the smart ass crew n management of the late night shift is just absolutely ridiculous. Good luck moving forward with this fine bunch. If i were someone thinking of going here id definitely consider all alternatives including the gas station right down the road. Tried calling to talk to em about it and they literally hung up.
Atmosphere: 1
Food: 1
Service: 1
Went in lobby at 10 til nine. Manager announced us. A long haired kid came to the counter and very rudely announced that the lobby closes in 4 minutes, that we need to hurry up and order. I've worked fast food and if I would of said that to a customer, I would of been fired on the spot. Manager either acted like she didn't hear or just didn't care. If that's the way non drive thru customers are treated, they need to just close down drive thru. What if it was an elderly couple, or a handicapped person. Would they have been treated the same?
Restaurantji Recommends
Horrible, had to wait for 15 minutes to get waited on, food finally came it was cold took it back to the counter for a refund I would rate this place lower if there was a zero
Atmosphere: 1
Food: 1
Service: 1
My go to Wendy's, almost always stop in when in the area. Food comes out hot and fast with little to no issues.
Atmosphere: 5
Food: 5
Service: 5
Always consistent and quick.
Atmosphere: 5
Food: 5
Service: 5
Good
Nice
Atmosphere: 4
Food: 5
Service: 5
They refused to replace my biggie bag drink with a frosty, refused to explain why, and refused to let me speak to a manager about it. Never again.
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