After going to the movies with my estranged husband, we placed a mobile order for his food and we drove to the restaurant to pick it up in the drive thru. After arriving, I ordered a Whopper Jr. for myself and I asked for it to be sent through the broiler twice before being dressed with ONLY cheese, mayonnaise, HEAVY onion, and pickle along with a 4 piece order of cheesy tots. What I received was a Whopper Jr. sent through the broiler twice dressed with EVERYTHING EXCEPT HEAVY onion (as shown in the photo). If I wanted my food the way it was prepared instead of the way I ordered it to be prepared, I've had asked. For the amount we paid for both orders, one would think the orders would be correct. The reason why I placed my order at the drive thru, in the first place, was because there is NO possible way to order the meat to be cooked well done. Can't something be done to order food items well done on the app?
Best Burger King ever! Only one minor error out of my last 150 orders. They're friendly, fresh, and accurate. Absolutely refreshing service at a time when most fast food establishments just keep getting worse.
Atmosphere: 5
Food: 5
Service: 5
Stephanie Geluso
Got them in our way to work for lunch break and that night in break they weren't what we ordered. Called tonight to get a redo or refund since 2 meals was $26 and even though I have the receipt they expected me to tote the food around with me to bring back in so they could throw it away, I'd already thrown it away due to allergies. So we're out almost 30 dollars and 2 meals.
Atmosphere: 1
Food: 1
Service: 1
Ragmenel Gaming
Burger king should be ashamed of themselves I would rate lower if I could because the management there are disrespectful rude and just out right cruel My girlfriend placed a pickup for our lunch break when she went to go pick it up they associates said they where closed because of system issues they however where going to make out food tell the manager showed up start cussing her and saying they won't make her food they are closed and she needs to call there customer support line and they will refund us in 3-4 business days she called the number and it keeps hanging up on her. This is the time I should mention they are still doing doordash orders. Either give us our food or our money. As a manager you should be coming from a better place but no, your first thought was to be rude and disrespectful. How would you feel if someone cussed out and was extremely disrespectful to your significant other.
Atmosphere: 1
Food: 1
Service: 1
Mikayla Huff
I'd give a zero if I could. I placed a Mobil order, the system let me. I show up and they're closed for system maintenance. I call and the girl who answers says "oh yeah we're making your order and will bring it out to you" then the manager walks up (shorter tan guy with black hair) and CUSSES ME OUT and tells me "to stop waiting for an order that I'm never gonna get". I have never been so disrespected by anyone before. I will NEVER support this location and will be telling my family and friends to NEVER come here.
Atmosphere: 1
Food: 1
Service: 1
Karen Leeson
I am from out of town, and the Burger King on Bethel east closed. I drove to west side for Chick fingers (I love), a girl with long red hair waited on me, she acted like we were a bother. She took order and walked away with no thank you, She was rude
Atmosphere: 3
Food: 4
Service: 1
Catherine Brown
We like it
Atmosphere: 4
Food: 4
Service: 4
Bernie House
All the tables were dirty. We were the only two in the dining room.
Atmosphere: 4
Food: 4
Service: 4
Scott Cummings
Friendly employee's great service good deal's on meal's good place to take the family good place to meet new people
Atmosphere: 5
Food: 5
Service: 5
Sheri Holliday
Love the variety of sides. I'm allergic to so many things the variety gives me something I can
Just went through drive got 2 whooper meal and a kids meal with additional nuggets. When we got home the fries were not fully cooked and the burgers were completely burnt. Disappointed BK disappointment
Doug Zumbrun
They didn't have my food ready for my mobile order until I walked up and asked about it and then they pulled it out of the warmer and it was cold.
Atmosphere: 1
Food: 4
Service: 1
Jordan Scranton
Never had a store be so rude to me as a grub hub driver. Awful.
After going to the movies with my estranged husband, we placed a mobile order for his food and we drove to the restaurant to pick it up in the drive thru. After arriving, I ordered a Whopper Jr. for myself and I asked for it to be sent through the broiler twice before being dressed with ONLY cheese, mayonnaise, HEAVY onion, and pickle along with a 4 piece order of cheesy tots. What I received was a Whopper Jr. sent through the broiler twice dressed with EVERYTHING EXCEPT HEAVY onion (as shown in the photo). If I wanted my food the way it was prepared instead of the way I ordered it to be prepared, I've had asked. For the amount we paid for both orders, one would think the orders would be correct. The reason why I placed my order at the drive thru, in the first place, was because there is NO possible way to order the meat to be cooked well done. Can't something be done to order food items well done on the app?
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheeseburger, Cheesy Tots, Whopper Jr, Chicken Fries
Best Burger King ever! Only one minor error out of my last 150 orders. They're friendly, fresh, and accurate. Absolutely refreshing service at a time when most fast food establishments just keep getting worse.
Atmosphere: 5
Food: 5
Service: 5
Got them in our way to work for lunch break and that night in break they weren't what we ordered. Called tonight to get a redo or refund since 2 meals was $26 and even though I have the receipt they expected me to tote the food around with me to bring back in so they could throw it away, I'd already thrown it away due to allergies. So we're out almost 30 dollars and 2 meals.
Atmosphere: 1
Food: 1
Service: 1
Burger king should be ashamed of themselves I would rate lower if I could because the management there are disrespectful rude and just out right cruel My girlfriend placed a pickup for our lunch break when she went to go pick it up they associates said they where closed because of system issues they however where going to make out food tell the manager showed up start cussing her and saying they won't make her food they are closed and she needs to call there customer support line and they will refund us in 3-4 business days she called the number and it keeps hanging up on her. This is the time I should mention they are still doing doordash orders. Either give us our food or our money. As a manager you should be coming from a better place but no, your first thought was to be rude and disrespectful. How would you feel if someone cussed out and was extremely disrespectful to your significant other.
Atmosphere: 1
Food: 1
Service: 1
I'd give a zero if I could. I placed a Mobil order, the system let me. I show up and they're closed for system maintenance. I call and the girl who answers says "oh yeah we're making your order and will bring it out to you" then the manager walks up (shorter tan guy with black hair) and CUSSES ME OUT and tells me "to stop waiting for an order that I'm never gonna get". I have never been so disrespected by anyone before. I will NEVER support this location and will be telling my family and friends to NEVER come here.
Atmosphere: 1
Food: 1
Service: 1
I am from out of town, and the Burger King on Bethel east closed. I drove to west side for Chick fingers (I love), a girl with long red hair waited on me, she acted like we were a bother. She took order and walked away with no thank you, She was rude
Atmosphere: 3
Food: 4
Service: 1
We like it
Atmosphere: 4
Food: 4
Service: 4
All the tables were dirty. We were the only two in the dining room.
Atmosphere: 4
Food: 4
Service: 4
Friendly employee's great service good deal's on meal's good place to take the family good place to meet new people
Atmosphere: 5
Food: 5
Service: 5
Love the variety of sides. I'm allergic to so many things the variety gives me something I can
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
Just went through drive got 2 whooper meal and a kids meal with additional nuggets. When we got home the fries were not fully cooked and the burgers were completely burnt. Disappointed BK disappointment
They didn't have my food ready for my mobile order until I walked up and asked about it and then they pulled it out of the warmer and it was cold.
Atmosphere: 1
Food: 4
Service: 1
Never had a store be so rude to me as a grub hub driver. Awful.
Food was very hot, fresh, and delicious!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Impossible Whopper, Hamburger
Drive thru is extremely slow. I have been through it twice now and both times have been 25 minutes or more.
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