My stepdaughter had to have her food remade because she is picky and the young lady at the drive thru named kalaha was so sweet and understanding.. thank you so much . We will definitely be back. Best customer service 👍
Atmosphere: 5
Food: 5
Service: 5
Jillian Marie
some shift lead named sadie was so disrespectful she refused to make my food correctly, she needs to be fired, she was disrespectful when I asked for a refund.
Atmosphere: 3
Food: 1
Service: 1
Arafel
Delicious food. Inside is overstimulating because of windows. I've got an extra chicken strip randomly for 176 times in a row. Not joking.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Hot Fudge Brownie Delight Sundae, Mint Oreo Blizzard Treat, Chicken Strip Basket and Strawberry Sundae, Chicken Fingers, Side of Fries, Banana Split
Megan Arison
I love this Dairy Queen!! Great staff & desserts. Cheese curds, banana split, and all the blizzards are so so good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Fudge Brownie Delight Sundae, Mint Oreo Blizzard Treat, Oreo Blizzard Cake, Banana Split, Side of Cheese Curds
Jeffrey Cates
Hot Fudge Shake was delicious ?
Atmosphere: 4
Food: 5
Service: 5
Shyanne calvert
I came thru the drive thru around 130 and got my ice cream and drink with like small little hairs all over it. I came back in to get it replaced and it still had the same little hairs!
Atmosphere: 1
Food: 1
Service: 1
Heather Smith
The guy at the register had sores on his face that he was picking at, and then he was stocking silverware with his bare hands. He had a horrible odor and maybe someone should talk to him about hygiene before putting him to work in food service.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Hot Dog, Side of Fries
Brenda Golliher
We sat outside because it was pretty chilly inside. The tables outside definitely needed cleaned.
Atmosphere: 3
Food: 4
Service: 4
Kathryn Markway
Clean restaurant, quick and friendly service
Travis Gettinger
Everybody knows the drive threw is really slow!!! Also when was it issued to start handing my blizzard to me 15 minutes before my food?? Other than that food is hot and delicious!!!!
Parking: They are 70 percent open 90 percent of the time!!
Wheelchair accessibility: They have a ramp! The end!!
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Chicken Strips, Side of Fries, Pretzel Sticks with Zesty Queso, Original Cheeseburger, Side of Onion Rings
We arrived at the Dairy Quees on South Madison, rudely greeted by Jacob (one of the front line workers) after placing our order, he decided that arguing with my husband (who has no arms) about the cup size he was able to hold. He then served our food, did not bring the entire order and argued with me again about my burger being microwaved and without asking how he could help make it better he just walks off. We asked for ketchup and mustard, which he found appropriate to throw it at out table. Not one time did he ask how we were doing. My husband goes to place an ice cream order, after placing the ice cream order, Jacob takes payment then decides to tell my husband they were out of one of the items he had just paid for!!
This shop used to be phenomenal, now with bad service, microwaved food (which should never happen in any restaurant) and placing/paying order to be told they did not have the product; this has become the absolute worst DQ in Muncie!
Atmosphere: 4
Food: 1
Service: 1
Aaron Sands
It's your typical dairy queen
Atmosphere: 3
Food: 4
Service: 5
Shanethe Brooks
Gave us the wrong blizzard Fries were cold ask if they could make fresh ones, all they did was redrop it in the grease Ik the difference plus came back to quick . The girl at the window looked so confused and acted as if she couldn’t hear us at windows in drive thru. Very disappointed btw it was around 9:20
Food: 1
Service: 2
M Rental
I waited over 20 min in the drive-through. Then they told me they don’t have bananas. For the bananas split . What the heck . Poor service. This is the second time . No sorry or nothing.
My stepdaughter had to have her food remade because she is picky and the young lady at the drive thru named kalaha was so sweet and understanding.. thank you so much . We will definitely be back. Best customer service 👍
Atmosphere: 5
Food: 5
Service: 5
some shift lead named sadie was so disrespectful she refused to make my food correctly, she needs to be fired, she was disrespectful when I asked for a refund.
Atmosphere: 3
Food: 1
Service: 1
Delicious food. Inside is overstimulating because of windows. I've got an extra chicken strip randomly for 176 times in a row. Not joking.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Hot Fudge Brownie Delight Sundae, Mint Oreo Blizzard Treat, Chicken Strip Basket and Strawberry Sundae, Chicken Fingers, Side of Fries, Banana Split
I love this Dairy Queen!! Great staff & desserts. Cheese curds, banana split, and all the blizzards are so so good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Fudge Brownie Delight Sundae, Mint Oreo Blizzard Treat, Oreo Blizzard Cake, Banana Split, Side of Cheese Curds
Hot Fudge Shake was delicious ?
Atmosphere: 4
Food: 5
Service: 5
I came thru the drive thru around 130 and got my ice cream and drink with like small little hairs all over it. I came back in to get it replaced and it still had the same little hairs!
Atmosphere: 1
Food: 1
Service: 1
The guy at the register had sores on his face that he was picking at, and then he was stocking silverware with his bare hands. He had a horrible odor and maybe someone should talk to him about hygiene before putting him to work in food service.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Hot Dog, Side of Fries
We sat outside because it was pretty chilly inside. The tables outside definitely needed cleaned.
Atmosphere: 3
Food: 4
Service: 4
Clean restaurant, quick and friendly service
Everybody knows the drive threw is really slow!!! Also when was it issued to start handing my blizzard to me 15 minutes before my food?? Other than that food is hot and delicious!!!!
Parking: They are 70 percent open 90 percent of the time!!
Wheelchair accessibility: They have a ramp! The end!!
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Chicken Strips, Side of Fries, Pretzel Sticks with Zesty Queso, Original Cheeseburger, Side of Onion Rings
Restaurantji Recommends
We arrived at the Dairy Quees on South Madison, rudely greeted by Jacob (one of the front line workers) after placing our order, he decided that arguing with my husband (who has no arms) about the cup size he was able to hold. He then served our food, did not bring the entire order and argued with me again about my burger being microwaved and without asking how he could help make it better he just walks off. We asked for ketchup and mustard, which he found appropriate to throw it at out table. Not one time did he ask how we were doing. My husband goes to place an ice cream order, after placing the ice cream order, Jacob takes payment then decides to tell my husband they were out of one of the items he had just paid for!!
This shop used to be phenomenal, now with bad service, microwaved food (which should never happen in any restaurant) and placing/paying order to be told they did not have the product; this has become the absolute worst DQ in Muncie!
Atmosphere: 4
Food: 1
Service: 1
It's your typical dairy queen
Atmosphere: 3
Food: 4
Service: 5
Gave us the wrong blizzard
Fries were cold ask if they could make fresh ones, all they did was redrop it in the grease Ik the difference plus came back to quick . The girl at the window looked so confused and acted as if she couldn’t hear us at windows in drive thru. Very disappointed btw it was around 9:20
Food: 1
Service: 2
I waited over 20 min in the drive-through. Then they told me they don’t have bananas. For the bananas split . What the heck . Poor service. This is the second time . No sorry or nothing.
Atmosphere: 2
Food: 1
Service: 1
Everything was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingers
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