Dunkin'

418 S Tillotson Ave, Muncie
(765) 283-4055

Recent Reviews

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Kenneth Ring

Every time I go, every single time, they are out of coffee rolls.
How can that happen?
I mean, I get that I’m old and grumpy, but…. Every. Single. Time.

Joan Owens

I ordered my usual iced coffee in advance. They were not busy on an early Sunday morning. When I was handed my drink, I could tell it wasn't coffee by the color. I told the young lady at the window and no effort was made to help me. I moved on thinking maybe it was really weak and didn't taste it til about 20-30 min later. I was then sure it was wrong so I went back and went inside. Right away, I was told I was mistakenly given iced tea by the young lady who made it. I felt bad going in evidently unhappy, but the point was not the mistaken order. What upset me was that no care was taken to double check my order when I first brought it up. They weren't busy. You couldn't turn and double check it was coffee? Going forward, I hope you can do better and make me feel like I'm actually listened to.

Atmosphere: 4

Food: 4

Service: 3

Alexis Fink

update: there is genuinely something wrong with this location. why are we forgetting milk in my order. everytime something is wrong. it has to be cursed. 😭 save your stress and go to the McGalliard location.

I think I've only ever had maybe two (2) drinkable drinks from this location. Which stinks because Dunkin is my favorite! They're super inconsistent and most of the time I can tell my drinks have been sitting out. Staff is super nice though.

Anastasia Gardiner

I have no idea what’s going on at this Dunkin. We went through the drive through and got two drinks both the same. Except one large and one medium. When they said the price it wasn’t what it normally was so we asked if they made it with oat milk and they said no so then they fixed that, but then they didn’t make it caramel either. We didn’t realize until we got home and it was wrong. It was not busy at all either. I feel like caramel lattes are one of the most basic drinks compared to a lot of others.

Atmosphere: 1

Food: 1

Service: 1

Jacob Bennett (FaZe benjyfishy)

Love having sugar rushes

Atmosphere: 5

Food: 4

Service: 5

Kytt

I ordered a hot chocolate from them off door dash and it arrived as a coffee. I am HIGHLY allergic to coffee, they need to hire people who can actually read the orders that come in.

Food: 1

Service: 1

Midget Terminator

I ordered a hot chocolate from them off door dash and it arrived as a coffee. I am HIGHLY allergic to coffee, they need to hire people who can actually read the orders that come in.

Food: 1

Service: 1

G is for Papa

Who doesn’t like Dunkin Donuts Coffee ? Every time I go there I order a hot medium cup of coffee a sausage egg and cheese croissant it is delicious!! Plus the staff there is very friendly and upbeat .

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns, Muffins, Croissant, Sausage Egg and Cheese, Apple Fritter, Donuts

Willie Mohler

Overpriced. The only thing I would recommend is their vanilla bean coolata. We also got the bagel bites and they were okay. Very overpriced for what it is.

Atmosphere: 3

Food: 3

Service: 5

Haiden Waters

The line was slow as hell, everyone in the kitchen was just standing around, I went through the drive thru and it took longer than 30 minutes. They didn't listen the first time I ordered, and I had to retell them my order at the window and even then they still got my drink wrong!

Atmosphere: 2

Food: 2

Service: 1

Laura Hogue

Got through the drive thru line pretty quick. Had the choco cake donut and butter pecan iced coffee. I'm still trying to figure out MY go-to coffee there. It's pretty new in our town still.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

James Morrison

I don't getting go very often but when I do, I always find something new on their menu.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Donuts, Wake-Up Wrap - Turkey Sausage Egg and Cheese

Brittany Leigh

Nothing but bad experiences at this location. Got 2 breakfast sandwiches and they tasted like some kind of cleaner, they skimp on espresso, I know because I've gotten the same drink from other locations they give you way more, and the workers just seem barely conscious. I'm going to look for a better place to get coffee.

Atmosphere: 1

Food: 1

Service: 1

Jessica Folkerth

I work for Door Dash and I have got to say the system is not that great for Dashers to pick up their orders. Not to mention the same girl working the window walked past me 6 times when the drive-thru was empty and not one time asked me if I had been helped. All while one other girl was running around like crazy trying to pull it all together. The food and Drinks are excellent. But need to work on the Customer Service BIG TIME!!

Atmosphere: 4

Food: 4

Service: 3

Christina Sola Creson

I've always loved DD.been a fan for 40 yrs the only thing I would suggest is place muffins in cases next to donuts so customers can see variety of options.

Atmosphere: 5

Food: 5

Service: 5

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