KFC
$ • Chicken, Fast Food, Chicken Wings
Hours:
801 W McGalliard Rd, Muncie
(765) 289-2431
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poor customer service with the store manager. Not wanting to unlock the door for customers turning customers away. 11-5- 2022
In my opinion if I own this business the manager would be fired for not unlocking the door. Not very friendly sucks at her job
I stopped by after work on Thursday June 30th in the late afternoon. I purchased a 12 piece bucket which I was charged over $25 for, only to get home and find that I had received an 8 piece bucket instead and several pieces were inedible as they had been cooked for a long time. I also conveniently did NOT receive a receipt to be able to pinpoint who took the order or anything else. Apparently this particular KFC simply does not care about it's patrons as this is not the first...read full review
Ratings
Menu
Hours
| Monday | 10AM - 10:30PM |
| Tuesday | 10AM - 10:30PM |
| Wednesday | 10AM - 10:30PM |
| Thursday | 10AM - 10:30PM |
| Friday | 10AM - 10:30PM |
| Saturday | 10AM - 10:30PM |
| Sunday | 10AM - 10:30PM |
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The KFC in Muncie offers delicious chicken, but the 16-piece bucket can sometimes be packed too tightly. The staff provides great customer service, with a friendly drive-thru attendant. Despite some spiciness in the original tenders, the food is generally hot and tasty. The manager's attitude can be a concern, but the GM, Dylan, is known for his exceptional customer service and handling of any issues.
The restaurant has a kid-friendly menu, though some customers suggest adding a toy to make it more appealing for children. While the chicken is excellent, the sides can be hit-or-miss, with some customers reporting dried-out corn, old-tasting mashed potatoes, and sub-par biscuits. However, Dylan, the GM, is praised for his ability to resolve any problems and ensure a positive dining experience.