11/12/25... Tried again and here we are with the order wrong. Deep sigh, Starbucks. What the heck is so hard about adding sweetener packets? Why do I have to keep them in my car for these moments? The Daleville location has never gotten it wrong. Guess I'll stick with driving 15 miles for an accurate order.
I've avoided this location for months. Happened to think you know what let's give it a try today much to my demise. I did a mobile order 30 minutes ago and I'm still sitting in the drive-thru waiting on it. Go out of your way to go to a different one because this is completely unexcusable.
Update 4/4/24... So yesterday the app wasn't working and they had to actually take the order. I asked the person that the drive-thru if they had added the sweetener like I had requested. She confirmed that they did on both drinks. About a mile down the road I tried both of them and realized that all I got was steamed almond milk, no espresso, no sweetener etc. So I turned around, went back, and they tried to correct me even though it's the same drink I get every single day. So today, the app is working. I thought great, hopefully there won't be any issues. There was nobody in the drive-thru when I went around to pick up my beverages. When I gave her my cup, she filled it and proceeded to just stand there and chit chat with her co-workers. She finally opens up the window gives it back, I lid it, and sure enough, it's barely lukewarm. If I had time to go to a different location I would but I shouldn't have to leave my house 15 minutes earlier just to avoid what looks like a new pattern of problems going forward. I would be more understanding if they had been slammed etc but after the problems yesterday and then today, there's no excuse for it. If you have the time, avoid this location
Update Valentine's Day 2024... I come in here everyday and order the exact same thing. Today, I ordered two of them because I was taking one to a co-worker. I never have to check it to make sure my coffee is made right since they've been spot on for months now. Imagine both my surprise and disdain when I took the first sip after starting my half an hour drive to work and realized that my coffee is completely wrong. So I took a chance and took a sip of the one I was gifting to somebody and, sure enough, it was wrong as well. So now I'm stuck, $15 later with two coffees that no one's going to drink. Crazy disappointed today.
Even when they're busy, they are on point with my drink order. Mobile orders tend to be done sooner than you would expect. They always welcome guests with a greeting and keep the facility clean.
Atmosphere: 1
Food: 1
Service: 1
mark bell
My café latte was just bad. It was horribly burnt. Sorry, for the price I expect much better.
Atmosphere: 3
Food: 1
Service: 5
A Hoosier
Your arbovitae bushes on the East side of the building are dead and dying. It looks ratchet.
Kristi Rasnick
3 times to try and get our drinks right! After attitude!!! One was white one waa kinda pink!! Plus no strawberries!!!
Food: 1
Service: 1
Rob Orr
Great place
Atmosphere: 5
Food: 4
Service: 5
Ginger “Gingers home/garden diy”
I go for Venti Black tea with classic sugar but hubbs likes coffee or green tea infused with peach ...
Atmosphere: 5
Food: 5
Service: 5
gpr gpr
The coffee is just fine. Standard Starbucks. My biggest complaint is the staff. Their customer service is terrible. Every time i come in, they ignore me. I am left waiting for about 5 mins. The employees act like they are doing you a favor. The lady who owns or trains the employees is no different. She will stare at you if you bring a laptop to work. It's definitely not a friendly place to study. I always feel unwelcome. The location on tillotson is night and day. Go there.
Atmosphere: 1
Food: 4
Service: 1
April Highley
I have always had fantastic customer service experiences here. They always go above and beyond to make sure they get the order right and are very kind and personable. That makes the experience enjoyable
Atmosphere: 5
Service: 5
Jack E
I don't like Starbucks is against military and police.
There is next to no parking. They're also far less of a third-place than they used to be.
Nope Never
Unable to break a $50 after I sit and waited 20 minutes for 12 vehicles to go in front of me and your drawer is so poor you can't break a simple $50? Get with the inflation kids, hell even the ATM's give them now. It's okay though Dunkin up the street took care of me, now they can take my $50's.
Parking: Impossible to navigate the side entrance.
Atmosphere: 3
Food: 3
Service: 1
Stefanie Kambouris
It's Starbucks! Even though i feel like the name speaks for itself, I'll say it's definitely worth the money. And in my experiences, all the employees at different Locations have been super friendly and will go the extra mile for their customers! Thanks guys!
Food: 5
Service: 5
Recommended dishes: Everything Bagel
Rob Keisling
Consistent as always. This location is more drive-thru oriented. Smaller store with limited parking. Order thru the app is seamless. People are reasonably friendly. Prices are normal Starbucks. Very small parking lot. Some outdoor seating. Exit road is rough due to carwash.
Vegetarian options: It's coffee
Parking: Inadequate parking lot
Kid-friendliness: Sure
Wheelchair accessibility: Ramp
Atmosphere: 5
Food: 5
Service: 5
Alicia Barnes
Great food and drinks. Have never had an issue when I come here. Friendly staff as well.
11/12/25... Tried again and here we are with the order wrong. Deep sigh, Starbucks. What the heck is so hard about adding sweetener packets? Why do I have to keep them in my car for these moments? The Daleville location has never gotten it wrong. Guess I'll stick with driving 15 miles for an accurate order.
I've avoided this location for months. Happened to think you know what let's give it a try today much to my demise. I did a mobile order 30 minutes ago and I'm still sitting in the drive-thru waiting on it. Go out of your way to go to a different one because this is completely unexcusable.
Update 4/4/24... So yesterday the app wasn't working and they had to actually take the order. I asked the person that the drive-thru if they had added the sweetener like I had requested. She confirmed that they did on both drinks. About a mile down the road I tried both of them and realized that all I got was steamed almond milk, no espresso, no sweetener etc. So I turned around, went back, and they tried to correct me even though it's the same drink I get every single day. So today, the app is working. I thought great, hopefully there won't be any issues. There was nobody in the drive-thru when I went around to pick up my beverages. When I gave her my cup, she filled it and proceeded to just stand there and chit chat with her co-workers. She finally opens up the window gives it back, I lid it, and sure enough, it's barely lukewarm. If I had time to go to a different location I would but I shouldn't have to leave my house 15 minutes earlier just to avoid what looks like a new pattern of problems going forward. I would be more understanding if they had been slammed etc but after the problems yesterday and then today, there's no excuse for it. If you have the time, avoid this location
Update Valentine's Day 2024... I come in here everyday and order the exact same thing. Today, I ordered two of them because I was taking one to a co-worker. I never have to check it to make sure my coffee is made right since they've been spot on for months now. Imagine both my surprise and disdain when I took the first sip after starting my half an hour drive to work and realized that my coffee is completely wrong. So I took a chance and took a sip of the one I was gifting to somebody and, sure enough, it was wrong as well. So now I'm stuck, $15 later with two coffees that no one's going to drink. Crazy disappointed today.
Even when they're busy, they are on point with my drink order. Mobile orders tend to be done sooner than you would expect. They always welcome guests with a greeting and keep the facility clean.
Atmosphere: 1
Food: 1
Service: 1
My café latte was just bad. It was horribly burnt. Sorry, for the price I expect much better.
Atmosphere: 3
Food: 1
Service: 5
Your arbovitae bushes on the East side of the building are dead and dying. It looks ratchet.
3 times to try and get our drinks right! After attitude!!! One was white one waa kinda pink!! Plus no strawberries!!!
Food: 1
Service: 1
Great place
Atmosphere: 5
Food: 4
Service: 5
I go for Venti Black tea with classic sugar but hubbs likes coffee or green tea infused with peach ...
Atmosphere: 5
Food: 5
Service: 5
The coffee is just fine. Standard Starbucks. My biggest complaint is the staff. Their customer service is terrible. Every time i come in, they ignore me. I am left waiting for about 5 mins. The employees act like they are doing you a favor. The lady who owns or trains the employees is no different. She will stare at you if you bring a laptop to work. It's definitely not a friendly place to study. I always feel unwelcome. The location on tillotson is night and day. Go there.
Atmosphere: 1
Food: 4
Service: 1
I have always had fantastic customer service experiences here. They always go above and beyond to make sure they get the order right and are very kind and personable. That makes the experience enjoyable
Atmosphere: 5
Service: 5
I don't like Starbucks is against military and police.
Love the Caramel apple spice !!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
There is next to no parking. They're also far less of a third-place than they used to be.
Unable to break a $50 after I sit and waited 20 minutes for 12 vehicles to go in front of me and your drawer is so poor you can't break a simple $50? Get with the inflation kids, hell even the ATM's give them now. It's okay though Dunkin up the street took care of me, now they can take my $50's.
Parking: Impossible to navigate the side entrance.
Atmosphere: 3
Food: 3
Service: 1
It's Starbucks! Even though i feel like the name speaks for itself, I'll say it's definitely worth the money. And in my experiences, all the employees at different Locations have been super friendly and will go the extra mile for their customers! Thanks guys!
Food: 5
Service: 5
Recommended dishes: Everything Bagel
Consistent as always. This location is more drive-thru oriented. Smaller store with limited parking. Order thru the app is seamless. People are reasonably friendly. Prices are normal Starbucks. Very small parking lot. Some outdoor seating. Exit road is rough due to carwash.
Vegetarian options: It's coffee
Parking: Inadequate parking lot
Kid-friendliness: Sure
Wheelchair accessibility: Ramp
Atmosphere: 5
Food: 5
Service: 5
Great food and drinks. Have never had an issue when I come here. Friendly staff as well.
Atmosphere: 5
Food: 5
Service: 5
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