Absolutely the worst Subway location in Muncie. Paid for a delivery order that never arrived. Phone number on Google and website isn't right. Had to call corporate to get the correct number. Called location and no one answered repeatedly. Finally get through and the associate was rude, claimed it wasn't her problem, yelled, and hung up on me. Result was no food and no refund.This is not the first time I have had issue with the location, but this was the worst issue, and absolutely the last. Do yourself a favor and go to ANY Subway location that isn't this one.
W & J & L Wagner
Drive in Microphone was turned off. Drove around building twice and even drove up to the window and honked my truck horn. Still, no one responded. I was trying to get my daughter and myself dinner that day. I just parked in front and walked with my daughter. I asked if the drive thru was closed, but the two girls were rude and tried to blame it on the new hire. Another girl was rude again and said we were working on online orders. That's why the drive thru microphone was off. Then, the manager decided to show up. I asked her if the the drive thru was closed because the microphone was off. She said, "Let me check she went back, checked, and turned the microphone. Her answer to me was I don't know why that was off. Anyway, they mess up on both sandwiches. I am very disappointed in the bad customer service the manager and the two rude girls should be written up or fired.
Atmosphere: 1
Food: 1
Service: 1
Katie Wells
A coworker and I on our lunch today decided on subway, we chose the location with the drive through off of McGalliard. When we pulled up the speaker our order was taken instantly, the only good part of our experience. Then we ended up waiting in line between ordering and receiving our food 30 MINUTES. Did not receive our receipt whenever we paid at the first window, and when we finally pulled up the second window we watched as the two workers inside prioritized the inside orders for the majority of our 30 minute wait. There was no contact made from a worker or management during this time. Once we finally received our food, 1 footlong blt and 1 6inch outlaw sandwich double toasted, it was almost nasty. The BLT bacon was not heated at all and the sandwich itself wasn’t toasted either. The outlaw sandwich had been toasted but by the time it was received and eaten (not even 10 minutes) it was cold. Both sandwiches had barely any toppings or sauce. Will not be returning to this subway, have filed a corporate complaint, and will be telling others about my experience to deter them from this location. Absolutely unacceptable service and quality of food.
Atmosphere: 1
Food: 1
Service: 1
Melanie P
This subway is very organized. Quick and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Lissa Davis
3pm on a Saturday. I wanted a sub. I only had a $50 bill and the cashier kid refused my money!????!!!! Are you kidding me? I might understand if it was the end of the day or dark... but it's the middle of the afternoon on a weekend.. SUBWAY, YOU have lost my business. I know that till had enough change to break my $50. Kid didn't even try to verify if the bill was legit. Just said I can't take a $50 for a $9.55 order. UNACCEPTABLE!!!! Bet the next food place i try to spend 10 of my 50 WILL ACCEPT IT!!!
Adriane “Adri” Montano
Incredibly rude service, we let them know we had a mobile order and the employee was impatient and condescending after stating we had a mobile order the employee said “okay do you have a question? Question mark? You can pull up and wait i guess.” And our order was wrong. All around poor service, would not return or recommend anyone eating at this location.
Vicki McDaniel
My Mexicali sub was completely wrong..1st it had bacon which I didn't ask for nor did it say it had bacon on it..2nd it had American cheese an not pepper jack like it says..3rd it was toasted when I asked for it not to be toasted. 4th I didn't have any onions which I asked for..5th there wasn't any Baja Chipotle sauce. If I wasn't across town I would've taken it back. They never gave me a receipt McGallaird Store
Christina Robles
Very friendly staff. Clean, new location.
Colleen F.
Brand new store. First day open today! Beautiful inside. Great colors. Staff friendly.
chris parker
The Bah ha beef was good. But over 10$ for chips an a drink. Is a bit much.
Absolutely the worst Subway location in Muncie. Paid for a delivery order that never arrived. Phone number on Google and website isn't right. Had to call corporate to get the correct number. Called location and no one answered repeatedly. Finally get through and the associate was rude, claimed it wasn't her problem, yelled, and hung up on me. Result was no food and no refund.This is not the first time I have had issue with the location, but this was the worst issue, and absolutely the last. Do yourself a favor and go to ANY Subway location that isn't this one.
Drive in Microphone was turned off. Drove around building twice and even drove up to the window and honked my truck horn. Still, no one responded. I was trying to get my daughter and myself dinner that day. I just parked in front and walked with my daughter. I asked if the drive thru was closed, but the two girls were rude and tried to blame it on the new hire. Another girl was rude again and said we were working on online orders. That's why the drive thru microphone was off. Then, the manager decided to show up. I asked her if the the drive thru was closed because the microphone was off. She said, "Let me check she went back, checked, and turned the microphone. Her answer to me was I don't know why that was off. Anyway, they mess up on both sandwiches. I am very disappointed in the bad customer service the manager and the two rude girls should be written up or fired.
Atmosphere: 1
Food: 1
Service: 1
A coworker and I on our lunch today decided on subway, we chose the location with the drive through off of McGalliard. When we pulled up the speaker our order was taken instantly, the only good part of our experience. Then we ended up waiting in line between ordering and receiving our food 30 MINUTES. Did not receive our receipt whenever we paid at the first window, and when we finally pulled up the second window we watched as the two workers inside prioritized the inside orders for the majority of our 30 minute wait. There was no contact made from a worker or management during this time. Once we finally received our food, 1 footlong blt and 1 6inch outlaw sandwich double toasted, it was almost nasty. The BLT bacon was not heated at all and the sandwich itself wasn’t toasted either. The outlaw sandwich had been toasted but by the time it was received and eaten (not even 10 minutes) it was cold. Both sandwiches had barely any toppings or sauce. Will not be returning to this subway, have filed a corporate complaint, and will be telling others about my experience to deter them from this location. Absolutely unacceptable service and quality of food.
Atmosphere: 1
Food: 1
Service: 1
This subway is very organized. Quick and friendly service.
Atmosphere: 5
Food: 5
Service: 5
3pm on a Saturday. I wanted a sub. I only had a $50 bill and the cashier kid refused my money!????!!!! Are you kidding me? I might understand if it was the end of the day or dark... but it's the middle of the afternoon on a weekend.. SUBWAY, YOU have lost my business. I know that till had enough change to break my $50. Kid didn't even try to verify if the bill was legit. Just said I can't take a $50 for a $9.55 order. UNACCEPTABLE!!!! Bet the next food place i try to spend 10 of my 50 WILL ACCEPT IT!!!
Incredibly rude service, we let them know we had a mobile order and the employee was impatient and condescending after stating we had a mobile order the employee said “okay do you have a question? Question mark? You can pull up and wait i guess.” And our order was wrong. All around poor service, would not return or recommend anyone eating at this location.
My Mexicali sub was completely wrong..1st it had bacon which I didn't ask for nor did it say it had bacon on it..2nd it had American cheese an not pepper jack like it says..3rd it was toasted when I asked for it not to be toasted. 4th I didn't have any onions which I asked for..5th there wasn't any Baja Chipotle sauce. If I wasn't across town I would've taken it back. They never gave me a receipt McGallaird Store
Very friendly staff. Clean, new location.
Brand new store. First day open today! Beautiful inside. Great colors. Staff friendly.
The Bah ha beef was good. But over 10$ for chips an a drink. Is a bit much.
Restaurantji Recommends
As expected food wise..great service
Never again they barly put meat on my sub I was pretty much eating bread. Yall need to do better
Went to subway for a subway sandwich and they informed me that they were out of bread. Not just like out of white bread but out of ALL bread.
I have order through this place twice and they have messed my order up twice. I won’t be getting my food from this place again!!!
Lovely people and fantastic service!