I was a regular at The Cup when I was a student a few years ago. I came back this weekend to visit some friends. We stopped by on Saturday. Prices were rocket high compared to other local Muncie places for food and drink. Okay, no problem. We decided to grab takeout from Yats on our way out of town on Sunday in the later afternoon. At the last second, we thought, "Hey, let's grab another drink for each us from The Cup before we leave town!"
So, we walked across the street. One of us grabbed a patio table and the other went to place our order. I ordered, and paid for, a dirty iced chai (a dirty hippie) and a frozen/blended chai. In the time I was there, I watched an employee argue with a mother who was asking for a larger cup of water for her and her very small child to share after she placed a $20+ order (they originally told her that the only free water cups were the 2 oz. ones). They finally gave it to her. When my order was ready, they made my frozen chai dirty. I said, "Oh, I'm sorry, this is not what I ordered. I actually ordered and paid for a regular frozen chai." I even had a receipt to prove it. The barista simply said, "That's not what I've got on my end. So this is what I made." I said, "Sorry, no problem. I'll just take it as is." He proceeded to say, "If you really want me to, I'll remake it." It was clearly not something he wanted to do. No worries.
I stopped in the bathroom and it was trashed. Broken/cracked toilet, hadn't been cleaned in who knows how long, and overall just gross.
I walked outside with my two drinks and sat down with my partner, who still had our to-go Yats in hand. At this point, between drinks and tips, we have spent $40+ at The Cup between Saturday and Sunday. We opened our Yats to take a bite and were IMMEDIATELY informed by an employee that we can't have ANYTHING that wasn't purchased at The Cup. We were asked to leave. I didn't even fight it. I said "Okay, no problem." We proceeded to walk BACK across the street to Yats, where, shockingly, not a single employee bothered us for using their patio while holding drinks from a nearby local restaurant as we ate the food we purchased from them. Shocking. It's almost like that's just how local business works...
TL;DR: It's overpriced, dirty, and employees are rude. Can't imagine management is any better.
Atmosphere: 2
Food: 4
Service: 1
Zachary Henderson
Everyone was very nice and the coffee was perfect!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Creme
Jeanie Haley
Idk who you monsters are that gave this place fewer than 5 stars. Drove in to Muncie for a wedding. Was looking for some caffeine and a snacky snack and tripped over The Cup. We order the bacon brie bagel, and the turkey pesto bagel, and something boo on an everything bagel and then we ordered 3 lattes. This was everything we could have hoped for. We kept passing the sandwiches around. Couldn't decide which one we liked best. This place is amazing!
Julian
Owner was super rude Over prices
Service: 1
Christine Mackie
Everything is excellent quality! The patio is gorgeous and a nice place to relax. Wonderful service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich
K B
Only two girls working at the time and they killed it considering the line of customers. My latte and bagel sandwich were great! What a cute place!
Atmosphere: 5
Food: 5
Service: 5
Sadie Boehm
The cup is such a good local coffee shop I love having it in the Village, However my drink was lukewarm when I received it, it was still delicious though!
Atmosphere: 5
Food: 4
Service: 5
Kat Razo
My girlfriend and I have only been there twice so far, but it was nothing short of marvelous both times. The first time we tried their coffee and loved it, and then just this morning we got bagel sandwiches which were delicious. Their menu is innovative, their pastries have a rotating stock, the associates are nice (if not a little aloof at times), and I absolutely love the atmosphere.
Vegetarian options: They have several vegetarian (and a few vegan) options for sandwiches, paninis, and breakfasts. They also have milk alternatives like oat milk. As long as you're not picky, the food is still delicious without meat on it ?
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Breakfast Sandwich, Dirty Hippie with Vanilla and Oatmilk Coffee
Sadie Amber
The cup is such a good local coffee shop I love having it in the Village, However my drink was lukewarm when I received it, it was still delicious though!
Atmosphere: 5
Food: 4
Service: 5
sketchyjargan
The shop itself is gorgeous on the inside, very pleasing, and the coffee was decent. However, whoever that male employee is so condescending and unnecessarily rude. Coffee is not good enough to justify having to interact with these people.
The black coffe was bitter, exactly how I love it. Croissant was hot and fresh. Blueberry muffin was to die for. Definitely going to be a regular
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich
Ellis
I don’t drink coffee but the chai latte here is excellent. I also love the dining room’s atmosphere and all the fun art there.But do NOT go here for the food. Their food is extremely unimpressive. I also found their sandwich menu to be visually difficult to read and overwhelming; I almost immediately gave up on reading it, ordered something that seemed vegetarian by the name, and ended up *hating* it because it had mostly peppers on it. I get that they wanted to be cute and make their menu look like the food item it’s describing, but it makes some of the words extremely small and hard to read.Also the person taking our order seemed like they did *not* want to be there, but also that’s understandable because it was 7pm and it looked like they were the only person working—in charge of orders, drinks, and food. Seems, again, quite overwhelming!I may return here for an occasional drink, but I’m not getting their food again.
G S
They were a bit short staffed so it was a bit of a wait. My tea was hot and delicious though and there were lots of indoor and outdoor seating.
Cody Bartholomew
Lovely place
Atmosphere: 5
Food: 5
Service: 5
Nick
Terrific spot to catch breakfast and a cuppa coffee. Love the patio, and it's dog-friendly.
I was a regular at The Cup when I was a student a few years ago. I came back this weekend to visit some friends. We stopped by on Saturday. Prices were rocket high compared to other local Muncie places for food and drink. Okay, no problem. We decided to grab takeout from Yats on our way out of town on Sunday in the later afternoon. At the last second, we thought, "Hey, let's grab another drink for each us from The Cup before we leave town!"
So, we walked across the street. One of us grabbed a patio table and the other went to place our order. I ordered, and paid for, a dirty iced chai (a dirty hippie) and a frozen/blended chai. In the time I was there, I watched an employee argue with a mother who was asking for a larger cup of water for her and her very small child to share after she placed a $20+ order (they originally told her that the only free water cups were the 2 oz. ones). They finally gave it to her. When my order was ready, they made my frozen chai dirty. I said, "Oh, I'm sorry, this is not what I ordered. I actually ordered and paid for a regular frozen chai." I even had a receipt to prove it. The barista simply said, "That's not what I've got on my end. So this is what I made." I said, "Sorry, no problem. I'll just take it as is." He proceeded to say, "If you really want me to, I'll remake it." It was clearly not something he wanted to do. No worries.
I stopped in the bathroom and it was trashed. Broken/cracked toilet, hadn't been cleaned in who knows how long, and overall just gross.
I walked outside with my two drinks and sat down with my partner, who still had our to-go Yats in hand. At this point, between drinks and tips, we have spent $40+ at The Cup between Saturday and Sunday. We opened our Yats to take a bite and were IMMEDIATELY informed by an employee that we can't have ANYTHING that wasn't purchased at The Cup. We were asked to leave. I didn't even fight it. I said "Okay, no problem." We proceeded to walk BACK across the street to Yats, where, shockingly, not a single employee bothered us for using their patio while holding drinks from a nearby local restaurant as we ate the food we purchased from them. Shocking. It's almost like that's just how local business works...
TL;DR: It's overpriced, dirty, and employees are rude. Can't imagine management is any better.
Atmosphere: 2
Food: 4
Service: 1
Everyone was very nice and the coffee was perfect!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Creme
Idk who you monsters are that gave this place fewer than 5 stars. Drove in to Muncie for a wedding. Was looking for some caffeine and a snacky snack and tripped over The Cup. We order the bacon brie bagel, and the turkey pesto bagel, and something boo on an everything bagel and then we ordered 3 lattes. This was everything we could have hoped for. We kept passing the sandwiches around. Couldn't decide which one we liked best. This place is amazing!
Owner was super rude
Over prices
Service: 1
Everything is excellent quality! The patio is gorgeous and a nice place to relax. Wonderful service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich
Only two girls working at the time and they killed it considering the line of customers. My latte and bagel sandwich were great! What a cute place!
Atmosphere: 5
Food: 5
Service: 5
The cup is such a good local coffee shop I love having it in the Village, However my drink was lukewarm when I received it, it was still delicious though!
Atmosphere: 5
Food: 4
Service: 5
My girlfriend and I have only been there twice so far, but it was nothing short of marvelous both times. The first time we tried their coffee and loved it, and then just this morning we got bagel sandwiches which were delicious. Their menu is innovative, their pastries have a rotating stock, the associates are nice (if not a little aloof at times), and I absolutely love the atmosphere.
Vegetarian options: They have several vegetarian (and a few vegan) options for sandwiches, paninis, and breakfasts. They also have milk alternatives like oat milk. As long as you're not picky, the food is still delicious without meat on it ?
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Breakfast Sandwich, Dirty Hippie with Vanilla and Oatmilk Coffee
The cup is such a good local coffee shop I love having it in the Village, However my drink was lukewarm when I received it, it was still delicious though!
Atmosphere: 5
Food: 4
Service: 5
The shop itself is gorgeous on the inside, very pleasing, and the coffee was decent. However, whoever that male employee is so condescending and unnecessarily rude. Coffee is not good enough to justify having to interact with these people.
Atmosphere: 4
Food: 2
Restaurantji Recommends
The black coffe was bitter, exactly how I love it. Croissant was hot and fresh. Blueberry muffin was to die for. Definitely going to be a regular
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich
I don’t drink coffee but the chai latte here is excellent. I also love the dining room’s atmosphere and all the fun art there.But do NOT go here for the food. Their food is extremely unimpressive. I also found their sandwich menu to be visually difficult to read and overwhelming; I almost immediately gave up on reading it, ordered something that seemed vegetarian by the name, and ended up *hating* it because it had mostly peppers on it. I get that they wanted to be cute and make their menu look like the food item it’s describing, but it makes some of the words extremely small and hard to read.Also the person taking our order seemed like they did *not* want to be there, but also that’s understandable because it was 7pm and it looked like they were the only person working—in charge of orders, drinks, and food. Seems, again, quite overwhelming!I may return here for an occasional drink, but I’m not getting their food again.
They were a bit short staffed so it was a bit of a wait. My tea was hot and delicious though and there were lots of indoor and outdoor seating.
Lovely place
Atmosphere: 5
Food: 5
Service: 5
Terrific spot to catch breakfast and a cuppa coffee. Love the patio, and it's dog-friendly.
Atmosphere: 5
Food: 5
Service: 5
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