Dairy Queen Grill & Chill
1057 E Market St, Nappanee
(574) 773-3314
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Fast friendly service.
Atmosphere: 5
Food: 5
Service: 5
Food and service is good. Good desserts.
Atmosphere: 4
Food: 4
Service: 4
I took my grandchildren out for ice cream and expected a regular visit! An ADULT male was making extreme comments (seemingly towards a younger girl) and his vocabulary was full of swear words. My cone was extremely runny and the workers were extremely vulgar and unkind to one another. I would NEVER let my granddaughter work there and I would advise the parents of these minors to watch closely.
Atmosphere: 1
Food: 1
Service: 1
Never in my life have I seen such disrespectful staff. They were not disrespectful to customers but to each other. Even in the farthest corner of the building I can hear cussing from the kitchen. I constantly hear screaming and don’t even get started on the way they treat their possibly minor staff. One day I came in to see a sweet girl being body shamed by a manager. At one point I heard him remark about her needing a workout and to “loose a couple pounds” never in my life will I go back and support that place with such blatant disrespect.
Atmosphere: 1
Food: 1
Service: 1
Had a mobile order nothing too crazy. Pick up time 5:51 pm I show up check in via drive thru and told to pull into mobile spot 1…. At 5:50pm. Four cars are in line to get food so not super busy. I waited and waited another person pulls into the spot next to me at this point 25 min has gone by waiting. They get their food. I walk to side door where people walk out food. Told a guy, who has his air pods in, I’ve been waiting over a 30min at this point for my food and he goes have to go around front. Go around front manger walks out showed them my phone and my order food just sitting and shake and Ice cream haven’t been made oh and not to mention I was given a cup at this point and was asked if I wanted to get my own drink….sure why not hell I should of just went in the back and made my own food too. Overall poor service and just pure laziness…..will not be returning.
I went through the drive-through to try and get the limited time Oreo Dirt Pie blizzard, but the girl said it was an online exclusive. I asked if she could make it for me, and she said no. Damn.
Atmosphere: 5
Food: 5
Service: 5
Good food & service was fast. I think it's the best dq in the area
Atmosphere: 5
Food: 5
Service: 5
Lame ass service is slow
Atmosphere: 1
Food: 1
Service: 1
My friend had a misunderstanding with an employee regarding her son’s birthday cake, and I’m deeply grateful to Tina for the way she stepped in with compassion and professionalism. She took the time to listen, offered reassurance, and ensured we felt heard and supported. Tina kindly invited us to return later in the day to experience the full birthday cake presentation, and she thoughtfully recommended Emily to personalize the cake with her creative touches. What could have been a disappointing experience turned into a meaningful one—thanks to the kindness, attentiveness, and teamwork of Tina, Emily, and the entire Dairy Queen staff. Thank you all for going above and beyond to make a child’s birthday special.
All I wanted was a large frie and a double bacon burger I requested it to only have bacon, ketchup, and cheese. Once I got home to eat I found that my fries were freezing cold, my burger had lettuce, flamethrower sauce, tomato, and no CHEESE. FINALLY, I asked for a refund and they refused because they were about to close.
Restaurantji Recommends
The second time coming here when I come into town and I’ve had nothing but good to say about them hot food every time and workers are nice.
They don't take Am-Ex. So I left
Worst Dairy Queen to get a blizzard. I always order the New York cheesecake with extra cheesecake bites which is an extra $0.59 and so far every time I’ve ordered I’ve never gotten extra cheesecake bites and it’s never mixed right. The bottom is straight vanilla ice cream while the top is loaded to make it look like it was made right. Absolute bs with how much these blizzards cost
Food: 1
Handed us a very messy cone...stale as hell and gave me an order they wanted to.. asked for a reces pieces blizzard and gave me freaking cookie dough with it. Listen to your customers and give us fresh food....
Food: 2
Service: 3
Service was great. Food was excellent and hot. Atmosphere was nice.
Atmosphere: 5
Food: 5
Service: 5
Loading...