Dairy Queen

648 State St, New Albany
(812) 944-0247

Recent Reviews

Sort by
Brandi Riddle

Tried eating here twice in the past month. About two weeks ago, we were told "we're out of ice cream" and tonight we were told no blizzards (just the blizzards though) because all the surfaces were covered in chemicals because it was half an hour before closing... decided Taco Bell was safer, and went there instead.

Atmosphere: 1

Food: 1

Service: 1

Jessica Lewellyn

Didn’t have what we ordered and failed to tell us until we got up to the window. We had no menu to look at and the workers acted clueless when we asked for a solution. We asked for a refund and couldn’t give us that because “things were going missing.” The ice cream we got was dripping everywhere and they gave us no napkins. The girl acted like she hated her job, very poor customer service. While we were in line, a male worker stood outside and picked a cigarette off the wall, took a hit, put it back on the wall, then went right back in and starting making food without washing his hands. Go somewhere else.

Atmosphere: 1

Food: 1

Service: 1

hal inman

Food & ice cream are fine, drive-through is crazy slow, probably better to just go inside...

Atmosphere: 4

Food: 5

Service: 2

Katelyn Knight

Great, hot food here. Very polite but minor delayed service as far as ordering or waiting. It's sometimes hard to find a clean table but I just kinda...clean it off and move on. Not bad at all. Over all the point of the place is food, and they fed us 😂

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chicken Strips, Original Cheeseburger, Side of Cheese Curds

Nejis_arts

Went in at 9:56. I know, terrible, and I felt bad. However, after the cashier told me "one moment," I waited, then 4 minutes passed, and I said, "Excuse me," to no response. They close at 10

Service: 1

Christina Slaughter

Lately I've been disappointed with dairy Queen because their chicken strips have been very small and tastes like something you'd get out of the freezer section at the grocery store bring back the old chicken strips!!!

Atmosphere: 4

Food: 2

Service: 4

Recommended dishes: Ice Cream Cake

Christopher Matlock

Absolutely nobody in the store being served, but somehow still took me 20 minutes to get a burger and chicken basket. I decided to go in and four of them are just standing around twiddling their thumbs. The only person you know that was doing anything was the manager.

Atmosphere: 1

Food: 2

Service: 1

trenton northington

I was first in line and they had me wait for 7 min before taking my order and 15 min more to make a blizzard. The manager was telling everyone how slammed they are as she is eating with her husband

Atmosphere: 2

Food: 2

Service: 1

B Klein

Shout out to the handsome man hooking me up with a blizzard for free! Because...
No homo, maybe a lil bit!😁

Atmosphere: 5

Food: 5

Service: 5

A Guy Named Something (stonktradomus)

This is the worst Dairy Queen I've ever visited. After waiting in the drive-thru for 5 minutes, and not being addressed, I came inside to another man demanding his money back, after waiting 15 minutes for two cheeseburger meals. I've been here for nearly 20 minutes for two chicken strip meals. They're also seems to be other issues that I won't even address on here. Won't be back here.

Atmosphere: 2

Food: 3

Service: 1

Kay Den

Lady working on Friday February 7th around 2-3pm was horrible. She had an attitude and didn’t know what she was doing. She read our order off to us perfectly didnt ring it up right on the receipt and got mad at us for correcting it and trying to get what we originally asked for and what she originally read off. Our drink was suppose to have no ice she gave ice our chicken box was suppose to have ranch and she gave us 2 gravy’s. At the speaker she said “no ice okay got it” and the same with the ranch. Horrible in instructions and listening.

Atmosphere: 1

Food: 2

Service: 1

Rene' V

Gentleman in the morning is great! Food is delicious.

Atmosphere: 5

Food: 5

Service: 5

Quenton Ellis

Horrible service. Always have to wait on the food. Overpriced and terrible wait time

Atmosphere: 1

Food: 3

Service: 1

jason murrell

They need more staff at this location. The wait times are ridiculous.

Dennie Locksmith

DQ has a best black coffee.

Atmosphere: 4

Food: 5

Service: 5

Loading...