McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
2621 Charlestown Rd, New Albany
(812) 940-6259
About McDonald's
Customers' Favorites
McDonald's Reviews
Share your opinion about McDonald's
To say disappointing food is an understatement here!!! To sum this up in a short way...found roach in my crispy chicken sandwich. My girlfriend and I went thru DT around 930 pm and ordered our usual...2 crispy chickens and 2 large fries fresh cook to order. we knew something wasnt right when our chicken was already done right after we paid so we sent it back. after waiting a good 10 minutes the guy brought our food out and apologized blaming thier first mistake on the new hispanics...read full review
Ratings
Menu
Hours
| Monday | 6AM - 11PM |
| Tuesday | 6AM - 11PM |
| Wednesday | 6AM - 11PM |
| Thursday | 6AM - 11PM |
| Friday | 6AM - 11PM |
| Saturday | 6AM - 11PM |
| Sunday | 6AM - 12AM |
People in New Albany Also Viewed
McDonald's is a well-known establishment with a mixed experience, but this location stands out for its consistently great service. While some locations provide better service than others, this McDonald's has received praise for its friendly and professional employees. Customers report that the food is often perfect and fresh, which addresses previous concerns about food quality and temperature. There have been issues in the past with cold or old fries, and missing items in orders, but the recent reviews highlight a positive shift in service and food preparation.
Parking can still be tight, especially when other drivers are in a hurry, but the staff is accommodating and polite. One customer shared a drive-thru experience where the employee helped them add a dessert even with a line of customers behind them, showcasing a willingness to assist without a bad attitude. Another reviewer mentioned a curbside order mix-up, but the manager quickly remade the food and ensured that everything was correct, earning high praise for their understanding and politeness. Overall, this McDonald's location has become a favorite for many, with a commitment to improved service and customer satisfaction.