McDonald's

2621 Charlestown Rd, New Albany
(812) 940-6259

Recent Reviews

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Jamie Gardner

Rude lady who took my order with a whole attitude 😒

Atmosphere: 2

Food: 3

Service: 2

Alonna.ann.michelle

There chicken nuggets gave me food poisoning and I know for a fact because i haven’t ate anything that day except for there food feel asleep after for 2 hours woke up had diarrhea and was puking

Atmosphere: 1

Food: 1

Service: 1

JR W810

And above average location.

Atmosphere: 5

Food: 5

Service: 5

William Barrows

Not the best. OK though. Good crowd for as early as it was. Food was OK. No salt or other condiments easily available. When I asked for salt, I received three little packets for six sandwiches. The employee seemed annoyed that I even asked. I guess it was because they were so busy.

Atmosphere: 1

Food: 3

Service: 1

Stephanie Smith

Took my husband and newborn to McDonald’s drive thru for a quick breakfast Sunday morning. They had use pullover into a drive thru spot next to curbside while our food was made. We waiting for 30 minutes before a worker asked us to come inside because the manager handed out our food to another customer and did not want to deal with us. If the worker hadn’t taken me inside while my husband stayed with our baby, I would have never received my food. The managers need to manage the store better and ensure all customers who have paid are served without needing to cause a seen. The managers Nikki or Britany never did attend show up to handle the situation and luckily a worker rang up our order and gave it to us finally. This location needs to be managed better, until then we’ll travel to the Grant Line road location instead.

Pink Sunshine

Food is always hot and fresh, service is polite and fast. My only complaint is SHRINKFLATION. Have you noticed the shrinking size of the Filet o Fish? that fish patty is so tiny you cant hardly see it! It used to be twice as big. At least they still have a $5 value meal.

Atmosphere: 5

Food: 4

Service: 5

Jasmine Mayberry

The only reason my husband bought stuff off the Monopoly menu is so we like others can get the game pieces well there was no game piece on the box or the drinks anymore....so looks like it's another scam monopoly

Atmosphere: 4

Food: 4

Service: 3

Nick Black

Employees let a women with a baby walk into the back past all the food to change her babies diaper in the office.

Atmosphere: 1

Service: 1

Glenn

Ordered in the drive thru. When I pulled up to get my order, I asked for a water. I told the girl I'd pay for it. She told me I'd have to drive back around and order it. Sucky customer service. But I guess that's what ALL McDonald's is now. Crappy customer service

Atmosphere: 1

Food: 3

Service: 1

Ryan A

Unfortunately not sure the manager or drive thru attendants name tonight, but ordered from door dash who immaculately screwed up my order and the two above mentioned went above and beyond to resolve that issue. Will be back from specifically this experience!

Atmosphere: 5

Food: 5

Service: 5

M Pena

Great customer service!

Atmosphere: 5

Food: 5

Service: 5

Jayla Mcguffey

All respectful staff hard workers and always gets my food right.

Atmosphere: 5

Food: 5

Service: 5

Lonnie Stewart

No one cared you were there, had to wait forever, place was dirty

Atmosphere: 1

Food: 2

Service: 1

Brenda Martinez

The two goofy managers that worked early in the morning are horrible. I always go and order my coffee with 15 creamers and no flavor and it’s almost like every time I go there upset with me because I don’t want flavor. They forcefully want flavor in the freaking coffee and they had the audacity to put sugar in my coffee even though I said I just wanted 15 creamers and plain, and then they got mad at me and said that they didn’t put flavor and I thought they put sugar and I don’t know what part of plain are they not understanding I speak English clearly And every time I go they get mad at me about how I want my coffee. I ordered extra cream one time and it looks black and they said I didn’t specify how many creams I don’t know what part of extra cream I worked out at McDonald’s before I know damn well That they have that cream machine and it gives you amounts for a large medium and small so these girls are tripping especially the two managers they’re bozos in the morning seriously

Brandon Ochoa

Had a really solid visit to this McDonald’s. The food came out hot and fresh fries were crispy, and my burger was made just the way I asked. Everything tasted just like it should, which is exactly what I want from a fast food stop.

Service was quick and the staff was polite. The restaurant was clean, with plenty of open seating and the self-serve kiosks made ordering super easy.

Atmosphere: 4

Food: 5

Service: 4

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