McDonald's
802 Hausfeldt Ln, New Albany
(812) 941-1186
Recent Reviews
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Good clean
My family has been scammed out of food at least two times. Both today and a trip before, our five dollar meals were without the nuggets that came with it. This is entirely unacceptable and shouldn’t be happening.
Atmosphere: 3
Food: 3
Service: 1
Inside order at kiosk only.. we left
Rude aggressive employees
Atmosphere: 1
Food: 1
Service: 1
Horrible service. Always leaves things off of my orders. People working are miserable
Atmosphere: 2
Food: 2
Service: 1
Staff cussing yelling at each other. Ignoring customers. I waited 10 min to be acknowledged just to get ice bc the machine was out of ice
Atmosphere: 1
Food: 1
Service: 1
i’m embarrassed to say that i even went here. every aspect of the visit was bad, even by fast food standards. i’d rather just be hungry
Atmosphere: 3
Food: 1
Service: 1
Terrible service
Apparently when you order food here you might get it or you might not. It depends on their mood.
Atmosphere: 1
Food: 1
Service: 1
They forgot my sauce so I went back to ask for it and they were out, no biggie so I asked for a different sauce. I asked two girls for sauce and saw them go to grab it then waited 10 minutes for it since they had orders to run out … they never gave it to me I had to ask someone else. They didn’t even make the curbside order for the girls in line behind me until they came in to tell them they had been waiting a while. The service sucks but the soda is always yummy.
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
This use to be the best McDonald's but something has changed in the last few months. Food was made fresh, served hot, and timely. Now theres long waits with what appears to be staffing shortages. Food looks old, not fresh, and isnt hot. Spent $40 tonight for my family bc my kids wanted grinch meals. The big Mac burgers looked and tasted disgusting. The fries were not fully cooked and they were not hot. Drinks not full and barely any ice in them, one was supposed to be extra ice. I waited 15mins for my food to come out & I ordered on the app about 15mins before I arrived. Will be going to a different location from now on.
Food: 1
Service: 1
Tasty chicken nuggets. Apple juice 5 stars.
Atmosphere: 1
Food: 5
Service: 4
Bianca made this trip worth it for us! She helped solve an issue with our order as well as her personable, friendly service that sent us off in good spirits!
It was a busy morning so I understand having to wait a while for my food, but the frappe I ordered was with 3 espresso and I received 0 espresso. I wouldn't have minded but I had to pay an extra $2.40 for something I did not receive. I also ordered the big breakfast with extra sausage and had to wait for a remake because they made it with steak. Again I understand the morning breakfast rush, but at least have the order correct if you're gonna make the customer wait that long. I had to work myself so I couldn't spend more time waiting for the correct frappe. I'm hoping to get compensated for the items I did not receive. This is a common occurrence with the espresso.
Atmosphere: 4
Food: 3
Service: 2
I get off work at 2am (this is advertised as a 24 hour location) and tried to grab something quick before heading home and was greeted with a very nasty attitude saying that they are shutdown for the night due to being short staffed and I was one of two cars in the drive thru (they also didn’t help that car) This isn’t the first time I’ve been turned away and probably won’t be the last unless higher ups do something about the lazy night shift workers who refuse to do their job.
Atmosphere: 1
Service: 1
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