The coffee is the best, the baristas are super friendly! I work nearby and visit frequently and have never had anything less than a great experience.
Atmosphere: 5
Food: 5
Service: 5
Hannah W
My husband and I just left this Starbucks, we went through the drive through for two lattes. My husband asked for two raw sugars in his latte, the barista was super ditzy acting and seemed to have an extremely hard time taking our very simple order. He had to tell her numerous times what it actually was. Once we got up to the window to get our drinks, my husband noticed three employees standing there, two women and a man. They were all laughing and looking at his drink. One of the women, whom was later said to be the manager took out her phone and took a picture of his drink before they put the lid on it. They then gave us the drinks. My husband wanted to know what they were laughing at so he took the lid off, and this is what they all thought was so funny. This is absolutely unacceptable, disgusting and horrible unprofessional behavior! We will not return to this location again, and frankly makes us not want to return to any Starbucks location! We asked to speak with the manager, we were told that the lady that took the picture was the manager. (Whom disappeared .) Then a man came over and asked what the problem was, he tried defending it and said the lady did the image by accident and just thought it was funny. He said he was the one in charge and asked if we would like them to make us another drink. We honestly didn’t want to drink the ones they gave us as we were feeling very uncomfortable and honestly a little violated and humiliated, and just wanted to get out of there. We will be reaching out to the owner and Starbucks corporation, come Monday morning. As this is absolutely unacceptable!
Atmosphere: 1
Food: 1
Service: 1
Meagan Tinius
Just getting run into the ground at this point. Everything tastes burnt or it's a cup of milk. The difference in taste between this year and last year is jarring and disappointing. I used to look forward to fall every year for the coffee. No point in spending an hour trying to have it remade 5 times if it's just how they're made now. If the goal is to get people to stop coming then congrats, you're right on the mark.
Atmosphere: 1
Food: 1
Service: 1
Austin Trachsel
Extremely kind staff. They know many people by name and are very welcoming. I’ve been here many times and have always left very happy with the experience. Today they made my birthday extra special and I appreciate it so much!
Atmosphere: 5
Food: 5
Service: 5
Raymona Crawford
We are always go to Starbucks and get my same coffee and egg bites this morning. The lady told me our card reader has been acting silly today so she puts my card in put my card in again. Put the card in again. She put it in like four times and it kept declining it so maybe you locked my card up so she had already hand me my food in my drink and told me do you have a different form of payment I said no only have my card and she said was not working you’ll have to give me the items back And I said let’s call this card in front of you cause I have around $100 on here called the card letter C and hear what it said and she said well you can’t have your items.
Atmosphere: 1
Food: 1
Service: 1
Bev Embry
They have the most friendly staff and the best service.
Atmosphere: 5
Food: 5
Service: 5
Maura Murphy Dance Co19
Always good but the price point is getting ridiculous! The app perks are almost nonexistent. Consider making your own. I intend to start.
Kelly G
They have the best customer service and these days that's very hard to find. I really appreciate good customer service and you can tell this business really makes that a priority. I never give five star reviews and this place deserves every every star I've given.
Whitney Shaffner
I ordered in the mobile app and I went through the drive through, they had it ready as soon as I pulled up. I was there tor a minute or less! Thank you for the speedy service 🫶🏻
Steve Clark
Very nice spot to stop for a break on our way to Michigan from Tennessee.
A girl named Amanda at the Cash register, (who made it clear right off the bat that she is a “supervisor”) was so incredibly rude both in her words and her demeanor. I am not sure if she was just having a really bad day but taking it out on customers is not something that someone in any type of supervisory role should be doing. She treated us so poorly right from the start that by the time I got halfway through our order I had decided it was best to take our business down the road to Coffee Crossing. We left after she became threatening to me and my small child. I’ve never had any experience like this before nor have I ever left a review like this but this location needs to remove her or retrain her if they want this new location to succeed.
Atmosphere: 1
Service: 1
Cowgirl Fisher
Terrible service. Drinks don’t taste like other
Atmosphere: 1
Food: 1
Service: 1
Jimmy Castleman
Waited over 5 minutes just to order a coffee. No one wanted to help. Only 1 friendly person running the window.
The coffee is the best, the baristas are super friendly! I work nearby and visit frequently and have never had anything less than a great experience.
Atmosphere: 5
Food: 5
Service: 5
My husband and I just left this Starbucks, we went through the drive through for two lattes. My husband asked for two raw sugars in his latte, the barista was super ditzy acting and seemed to have an extremely hard time taking our very simple order. He had to tell her numerous times what it actually was. Once we got up to the window to get our drinks, my husband noticed three employees standing there, two women and a man. They were all laughing and looking at his drink. One of the women, whom was later said to be the manager took out her phone and took a picture of his drink before they put the lid on it. They then gave us the drinks. My husband wanted to know what they were laughing at so he took the lid off, and this is what they all thought was so funny. This is absolutely unacceptable, disgusting and horrible unprofessional behavior! We will not return to this location again, and frankly makes us not want to return to any Starbucks location! We asked to speak with the manager, we were told that the lady that took the picture was the manager. (Whom disappeared .) Then a man came over and asked what the problem was, he tried defending it and said the lady did the image by accident and just thought it was funny. He said he was the one in charge and asked if we would like them to make us another drink. We honestly didn’t want to drink the ones they gave us as we were feeling very uncomfortable and honestly a little violated and humiliated, and just wanted to get out of there.
We will be reaching out to the owner and Starbucks corporation, come Monday morning.
As this is absolutely unacceptable!
Atmosphere: 1
Food: 1
Service: 1
Just getting run into the ground at this point. Everything tastes burnt or it's a cup of milk. The difference in taste between this year and last year is jarring and disappointing. I used to look forward to fall every year for the coffee. No point in spending an hour trying to have it remade 5 times if it's just how they're made now. If the goal is to get people to stop coming then congrats, you're right on the mark.
Atmosphere: 1
Food: 1
Service: 1
Extremely kind staff. They know many people by name and are very welcoming. I’ve been here many times and have always left very happy with the experience. Today they made my birthday extra special and I appreciate it so much!
Atmosphere: 5
Food: 5
Service: 5
We are always go to Starbucks and get my same coffee and egg bites this morning. The lady told me our card reader has been acting silly today so she puts my card in put my card in again. Put the card in again. She put it in like four times and it kept declining it so maybe you locked my card up so she had already hand me my food in my drink and told me do you have a different form of payment I said no only have my card and she said was not working you’ll have to give me the items back And I said let’s call this card in front of you cause I have around $100 on here called the card letter C and hear what it said and she said well you can’t have your items.
Atmosphere: 1
Food: 1
Service: 1
They have the most friendly staff and the best service.
Atmosphere: 5
Food: 5
Service: 5
Always good but the price point is getting ridiculous! The app perks are almost nonexistent. Consider making your own. I intend to start.
They have the best customer service and these days that's very hard to find. I really appreciate good customer service and you can tell this business really makes that a priority. I never give five star reviews and this place deserves every every star I've given.
I ordered in the mobile app and I went through the drive through, they had it ready as soon as I pulled up. I was there tor a minute or less! Thank you for the speedy service 🫶🏻
Very nice spot to stop for a break on our way to Michigan from Tennessee.
Restaurantji Recommends
They always know what I want, love the staff!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Pesto & Mozzarella Sandwich
A girl named Amanda at the Cash register, (who made it clear right off the bat that she is a “supervisor”) was so incredibly rude both in her words and her demeanor. I am not sure if she was just having a really bad day but taking it out on customers is not something that someone in any type of supervisory role should be doing. She treated us so poorly right from the start that by the time I got halfway through our order I had decided it was best to take our business down the road to Coffee Crossing. We left after she became threatening to me and my small child. I’ve never had any experience like this before nor have I ever left a review like this but this location needs to remove her or retrain her if they want this new location to succeed.
Atmosphere: 1
Service: 1
Terrible service. Drinks don’t taste like other
Atmosphere: 1
Food: 1
Service: 1
Waited over 5 minutes just to order a coffee. No one wanted to help. Only 1 friendly person running the window.
Atmosphere: 1
Service: 1
Best location in southern indiana!
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