Taco Bell

2563 Charlestown Rd, New Albany
(812) 948-8861

Recent Reviews

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thatcamrykid 12

Save your time and go to the one on grantline road. Got a loaded beef nacho, no beans, and a chicken Caliente quesadilla, and it was well probably the most pathetic taco bell I've had in quite some time. Nachos had barely any toppings, and my quesadilla was lack luster at best, hardly no chicken, just sauces and cheese.

Atmosphere: 5

Food: 1

Service: 5

Jamie Heflin

Are y’all able to read? Like for real? I’ve come to this location 3 times and every time I order my food clearly “no beans” yet every time…beans. Don’t waste your money here go to the Grant Line location. Where they are halfway literate.

Atmosphere: 1

Food: 1

Service: 1

Joe Akers

The customer service at this location is poor. Waited for ever for order to get finished with Missing items, wrong items in order, and hateful female employee.

Atmosphere: 3

Food: 2

Service: 1

Ezra Hotchkiss

The workers there need to pay attention to what they're doing gave me someone else's order totally different

Mara Butcher

DID NOT GIVE ME MY FULL ORDER AND BURNT MY FOOD!

Atmosphere: 1

Food: 2

Service: 1

Jaik Miller

Best service. Consistently, every time. They always get it done right quickly. Good team.
I live in the area and go to all the taco bells all the time. This one is especially well run. Don't listen to the other reviews. Everyone there is super nice and does their job. I hope they keep it up.

Scott Terry

This is by far the worst Taco Bell in my area. Most of the staff (not all) are extremely rude. Orders are usually wrong 9/10 times, or it's cold. The lobby gets closed at random times, and from what I've been told from staff, it's dependent on whether they want to deal with customers or not. This place has gone downhill a lot.

Atmosphere: 1

Food: 2

Service: 1

Jon Wirth

I usually have a good experience. I'm always helped if I need it and food comes at a reasonable time. The food is what you expect from Taco Bell.

Atmosphere: 4

Food: 4

Service: 4

Paul geary

Horrible the worst ever

Food: 1

Service: 3

Leeana Jones

I got the wrong order, then when I did get mine it was COLD, just like the lady at the window was. Just straight up rude.

Atmosphere: 4

Food: 3

Service: 2

Recommended dishes: Quesadilla, Grilled Cheese Burrito, Mtn Dew Baja Blast Freeze, Soft Taco, Mexican Pizza, Breakfast Burrito, Nachos Bellgrande, Chicken Quesadilla

William Bice

5 layer burritos were decent, but the nachos and cheese sauce really ruined things. 4 whole chips, and the rest was crumbs. WHY??? Ever try to dip crumbs into sauce???

Atmosphere: 2

Food: 2

Service: 2

Heather Buchanan

Always good food, they rarely mess up my orders.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Soft Taco

Kris Rich

The manager Jeremiah does a great job running the place, there’s never any issue!

Atmosphere: 5

Food: 5

Service: 5

Chef Carter

LITERALLY MY ORDER IS WRONG ALWAYS. EVEN WHEN TYPED IN AND REITERATED. ASKED FOR EASY BEEF I GET EXTRA SO MUCH BEEF IT Gave...NO MORE SHELL IT'S SOGGY NOW. PLEASE LISTEN INTENTIONALLY TO YOUR PAYING CUSTOMERS!!!!!!! WE DONT UNDERSTAND HOW U ALWAYS GET IT WRONG!!!
Had I liked and wanted extra beef this wld be perfect but I specified.

Bobbie Montgomery

First bite of food we found a long hair in meat of our soft taco; disgusting.Spent $30 and ended up throwing it all out.
Never go going back

Atmosphere: 3

Food: 1

Service: 4

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