Wendy's
3720 Charlestown Rd, New Albany
(812) 948-2332
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
It's a decent location. It feels like it needs a little TLC here and there. Food is about what you'd expect from a typical location. Service was friendly and I didn't feel like my order took too long to come out.
Atmosphere: 3
Food: 3
Service: 4
Are you kidding me!! This is not the first time I have come to this place to grab a snack for lunch or breakfast (I am not a fast food junkie). I do expect a certain level of expectation and decency towards another human. This Lisa chic... or so her name on the receipt states is rude aggressive and just....not meant for any type of customer service.
Atmosphere: 1
Food: 3
Service: 1
I know it's just a Wendy's fast food joint, but the thing I love about this particular one is that everytime I go in, I personally have always ran into kind and productive under pressure Employees. In my personal opinion, to work under the amount of objectives and challenges they face has always been inspiring to me. I personally enjoy everything about this store. An awesome place!
Atmosphere: 5
Food: 5
Service: 5
Not as fire as their X account but my order isn't ever messed up and the staff is pretty friendly.
Atmosphere: 4
Food: 4
Service: 4
awesome and fast
Atmosphere: 5
Food: 5
Service: 5
Gave my grandson a spicy nuggets and it burnt his mouth. Top two was fine then he bit into a spicy one.
Atmosphere: 3
Food: 3
Service: 3
Same great food. Wonderful Frostys. Choices of hamburgers, salads, chicken, with Fries, baked potato or chili.
Atmosphere: 4
Food: 5
Service: 4
Got DoorDash during a 12 hour night shift. Instead of my nuggets, I got a small fry that was cold and hard. Instead of a HiC, I got some fruity sprite thing with a busted lid. The salad was right, but I didn’t get any silverware. What pissed me off the most is that the ticket that the workers attached, showed my actual order! And they put the frickin bbq sauce I ordered for my nuggets with the fries!! It’s not like I could go get something else either. Even if I could, I just threw away money, so. Thanks for that.
Food: 1
UPDATED! Original comment: Very crowded and loud, cashier couldn't hear my order because a man working behind him was shouting back and forth to a customer he knew, both were disgustingly loud and rude.
New comment: I remember why I stopped going here for a year. The inside is now hostile and cold like a prison. The poor guy doing the register clearly couldn't see well he was squinting so hard, the fries were colder than the room temperature and our twisted frostys were dreadful. The mix-ins weren't even blended and got stuck together in the bottom, and the flavor syrup was all left mostly at the top. Not to mention one was meant to be chocolate
Atmosphere: 1
Food: 2
Service: 2
You can't go wrong with a $5 combo. The thin mint vanilla frosty was good. Men's bathroom was clean, and the staff were professional.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Doors are locked at weird hours of the day constantly due to staff shortages
Atmosphere: 3
Food: 4
Service: 5
Had a druve thru order, I live 5 mins away. My fries were ice cold, chicken nuggets cold and hard and my cheese burger had bacon on it when I specifically asked for no bacon as I dont eat pork.
Food: 1
Whoever makes the chili needs to be retrained or something. I've purchased some on 2 separate times, and they both were like bean soup.
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: Chili
What I like about Wendy's coming up with new food. The two foods I choose is their chili, new taco salad. One of my favorites is taco salad. It is large salad with chili and all the trimmings. The salad is really good and price is reasonable. Restaurant is always clean, workers are always polite and quick.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Salad, Chili
The reason for such is the lady taking the orders would cough in her hands and then go grab food, one guy in the back had greasy hair and beard and not wearing any hair nets nor gloves, food was old and cold, coke machine was dirty and no ice, the dining room was dirty, floors unswept, and tables dirty. Would I go back to this location, NO
Atmosphere: 1
Food: 1
Service: 1
Loading...