Burger King
1486 S Memorial Dr, New Castle
(765) 388-4798
Recent Reviews
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I had the most wonderful experience at Burger King thanks to the Assistant GM Jeremiah . He was absolutely the kindest and most professional person I’ve ever encountered at a fast-food restaurant. He took our order carefully, made sure everything was correct, and even checked if we needed anything else.
When we pulled up to the window, he greeted us warmly and asked how our night was going. He noticed my 9-year-old granddaughter with me and kindly offered her the chance to pick out a crown. He even gave her a toy, which made her night!
He was polite, attentive, and genuinely cared about making our visit a great one. People like him make all the difference—Burger King is lucky to have him!
Atmosphere: 5
Food: 5
Service: 5
Very kind made me feel welcome
Atmosphere: 5
Food: 5
Service: 5
My local place to grab a fast bite. Nice people and clean surroundings. Feel safe.
Atmosphere: 5
Food: 5
Service: 5
Fast drive thru !
Atmosphere: 5
Food: 5
Service: 5
Food was nasty had to 45 mins just to get old oiled food. The chicken sandwich looked awful. The chicken nuggets. It was old grease absolutely disgusting. The inspector needs to be called everyone there needs to lose their job.
Food: 1
Service: 1
This location has gone down hill. I gave it time and it never changed.
Food: 1
Would be nice if the dining room hours listed on the building were actually followed. They just close it down whenever they feel like it.
Atmosphere: 1
Food: 2
Service: 1
Over the last couple months the service at this location has totally tanked. It takes forever to get my food and they lie about when they're closed. I have currently been sitting at an empty drive through for about 10 minutes I also orded ahead. I'm not coming back here again
Atmosphere: 3
Food: 5
Service: 1
This is my fiery chicken sandwich, as you can see it if neither fiery nor a sandwich. Also the line took forever for no reason since they didn't even give us the right food?? And also the building smells like sewage it's literally so gross wth
Also we got small everything only two of us and it cost 20 bucks, this is trash u over charged us for garbage
Atmosphere: 1
Food: 1
Service: 1
Like any fastfood restaurant, you get average service with Burger King, The cashier takes your order, you pay the price take your receipt and if your cashier is on point, they'll hand your cup immediately so you have your self serve drink to enjoy, while you wait on your number to be called. If the place is relatively clean and they are wearing gloves and hairnet, an average or slightly higher is reasonable. I found this restaurant to be reasonably average!
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Went through drive-thru and the worker was extremely rude! She rushed my order and would barely let me talk, At one point even rolled her eyes at me just for saying
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: French Fries, Whopper
Was eating in the lobby at 6:58 on 2/27/25 staff was use profanity and yelling at staff members was not very professional
Atmosphere: 4
Food: 5
Came later in the evening around 8pm kinda had a bigger order the service was awesome and all the food was hot! The night shift was amazing! We had to wait for kids meal nuggets and they have her some extra nuggets. Great experience
Atmosphere: 5
Food: 5
Service: 5
Long wait even though only 1 car in front of me. Never looks very clean in the drive-thru. COLD whopper: cheese not even melted. No receipt, so I can't get any points or make any complaints. No "thank You" -- bag just shoved at me.
Atmosphere: 1
Food: 2
Service: 1
I love love love their breakfast food. The eggnormous burrito is enough to fill any man. I go through the drive thru, and it normally takes quite a while, but the food is worth it
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Bacon Egg & Cheese Croissan'Wich Hasbrowns Fully Loaded Biscuit
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