Burger King
1486 S Memorial Dr, New Castle
(765) 388-4798
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Went through drive-thru and the worker was extremely rude! She rushed my order and would barely let me talk, At one point even rolled her eyes at me just for saying
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: French Fries, Whopper
Was eating in the lobby at 6:58 on 2/27/25 staff was use profanity and yelling at staff members was not very professional
Atmosphere: 4
Food: 5
Came later in the evening around 8pm kinda had a bigger order the service was awesome and all the food was hot! The night shift was amazing! We had to wait for kids meal nuggets and they have her some extra nuggets. Great experience
Atmosphere: 5
Food: 5
Service: 5
Long wait even though only 1 car in front of me. Never looks very clean in the drive-thru. COLD whopper: cheese not even melted. No receipt, so I can't get any points or make any complaints. No "thank You" -- bag just shoved at me.
Atmosphere: 1
Food: 2
Service: 1
I love love love their breakfast food. The eggnormous burrito is enough to fill any man. I go through the drive thru, and it normally takes quite a while, but the food is worth it
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Bacon Egg & Cheese Croissan'Wich Hasbrowns Fully Loaded Biscuit
One of the girls working was very loudly talking behind the counter about how she was going to swing on a customer because the customer was upset about waiting in the drive thru without anyone taking her order. The worker also was talking about the customer saying "she couldn't wait 5 minutes", We were sitting there behind this customer for longer than 5 minutes. Very unprofessional and very crappy service.
Atmosphere: 1
Service: 1
Recommended dishes: French Fries, Whopper
Thankfully I'm old, not usually in a hurry, but this "team" takes care of business. Yes, there have been mistakes up to and including leaving my house without my wallet - OOPS...
Atmosphere: 5
Food: 5
Service: 5
They ALWAYS forget at least one item in our bag.. it's like they half ass read their orders. Usually it's a 16 piece if we order 2. Or even a whole burger. This location seriously needs corporate to come watch them work for a week and maybe this location will gain business.. Sorry not sorry I'm tired of going back through the drive through because people can't read. It's EVERY TIME.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Hamburger, French Fries, B K Cheeseburger, BK Chicken Fries
Waited about 20 minutes in the drive thru line. Only 2 cars ahead of me. I knew I should have checked my food at the window. I didn't get a sandwich I ordered and paid for, and they also made a sandwich wrong. Tried to go in, but no, the front door is locked. This is all before 5 pm. I decided to cut my losses since the drive thru line was even longer. You would think as long as it took they could at least get it right.
We were in the second drive through line. Both cars in both lines were sitting and waiting to order. After the 1st line ordered, we were told they would be with us soon. Another car drive up into the first line. They took their order first. Then, once we ordered, we had a very long wait while they served the three cars in front of us. All told, we waited 30 minutes from driving up to getting our food. When I mentioned the long wait, the person at the window said, “I know! Crazy isn’t it?” We will not be back.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
always forget something!! this is seriously ridiculous get your shit together
always forget something!! this is seriously ridiculous get your shit together
Placed online order, went through drive thru, first guy couldn't comprehend my 4 drink order, second guy got it right, sat in drive thru for more than 6 minutes before they asked to park, still waiting, been here for over 10 minutes now, oh ya they have no fries. I don't have faith that my order, just got it, but not correct. It is hit or miss with thus place, sandwiches are cold
Great French fries
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: French Fries
Very understaffed...food was hot ? had to wait but when there is only 3 people running the restaurant what do you expect?
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Hamburger, French Fries, Double Whopper Sandwich, Onion Rings
Loading...