8 Best Burger Restaurants in New Castle

“I hope the Management Team reads this… I have been beyond impressed with the staff at the New Castle Culver’s. It is evident Management has taken a great deal of time training the staff to be customer friendly. When ordering staff guide you to choices. As many of us hesitate in making choices the response is “we want you to be happy and please take your time”. Food delivery is prompt. As we leave we always get a positive comment like “have a great day” or “ thank you for visiting us”. What is most impressive is these are often young adults who are learning customer service which is being reinforced obviously by the owners and Management Team. I might also add the environment is spotless. We don’t go to Culver’s often but when we do I leave smiling. BTW the grand babies LOVE the ice cream with the kids meals.“

“The food here is truly delicious! I have to give props to the wait and kitchen staff because the food order and delivery was amazing. Everything we tried, from the pretzel bites with beer cheese to the Front Page BBQ and grilled chicken salad, was excellent. Beyond the food, the service was prompt, and the atmosphere is great—an upscale feel with comfortable seating and ample room for large party gatherings. It's a fantastic spot, complete with entertainment like axe throwing and a golf simulator.“

“Had the absolute BEST burger I’ve had in a looong time! Great atmosphere and really affordable. 100% will be back“

“My order was completely wrong but our server made it right. The food was very good and hot when she brought it to our table. The manager and our server was very friendly and eager to make sure our visit was pleasant. Prices were in line with other restaurants in the area. We will go back at some point.“

“I had not ordered from or been into BK for 3 or 4 years. My last several orders prior the flame grill flavor was gone, the veggies, condiments were so little you could not taste them, the fries were bland this was not BK. I ordered again recently for delivery and the FOOD WAS FANTASTIC, all the flavor and more were back.“

“Had to wait a few minutes before I got my order placed. You have to walk up and order. After order was placed it didn't take long for one blizzard. It was good enough, not special and cup wasn't all the way full. Tasted good though.“

“The food was great, as usual, but our server was not as much. We were there well before the dinner rush and ordered the special, thinking that would be quick, but it took more than 40 minutes for our food to arrive. Then, 15 minutes after we asked for to-go boxes, I had to go get them myself.“

“My husband and I were passing through New Castle on our way home for the Thanksgiving holiday. There were only two sweet ladies working the restaurant, Sam and Diana. While people were being very rude and impatient with them, they were still very kind so us and served us as quickly as they could despite it just being the two of them. The food was yummy and warm. Thank you to Sam and Diana for putting up with grumpy customers during the holiday and treating everyone with the same equal service and respect. ❤️“