6 Best Burger Restaurants in New Castle

“I hope the Management Team reads this… I have been beyond impressed with the staff at the New Castle Culver’s. It is evident Management has taken a great deal of time training the staff to be customer friendly. When ordering staff guide you to choices. As many of us hesitate in making choices the response is “we want you to be happy and please take your time”. Food delivery is prompt. As we leave we always get a positive comment like “have a great day” or “ thank you for visiting us”. What is most impressive is these are often young adults who are learning customer service which is being reinforced obviously by the owners and Management Team. I might also add the environment is spotless. We don’t go to Culver’s often but when we do I leave smiling. BTW the grand babies LOVE the ice cream with the kids meals.“

“My order was completely wrong but our server made it right. The food was very good and hot when she brought it to our table. The manager and our server was very friendly and eager to make sure our visit was pleasant. Prices were in line with other restaurants in the area. We will go back at some point.“

“Had the absolute BEST burger I’ve had in a looong time! Great atmosphere and really affordable. 100% will be back“

“I had the most wonderful experience at Burger King thanks to the Assistant GM Jeremiah . He was absolutely the kindest and most professional person I’ve ever encountered at a fast-food restaurant. He took our order carefully, made sure everything was correct, and even checked if we needed anything else.

When we pulled up to the window, he greeted us warmly and asked how our night was going. He noticed my 9-year-old granddaughter with me and kindly offered her the chance to pick out a crown. He even gave her a toy, which made her night!

He was polite, attentive, and genuinely cared about making our visit a great one. People like him make all the difference—Burger King is lucky to have him!“

“The food was great, as usual, but our server was not as much. We were there well before the dinner rush and ordered the special, thinking that would be quick, but it took more than 40 minutes for our food to arrive. Then, 15 minutes after we asked for to-go boxes, I had to go get them myself.“

“Had to wait a few minutes before I got my order placed. You have to walk up and order. After order was placed it didn't take long for one blizzard. It was good enough, not special and cup wasn't all the way full. Tasted good though.“