I would like to start off by saying sorry for not noticing the curve was in the bottom of the bag.. now I will say when you look at someone is trying to still or get free food... Not every one is like that. I love the service but when you have to get out of your car to let them know that they forgot 4 pieces of shrimp and the cook sayes if it was a 10 piece you got 10 piece. I know something was wrong as we always get a big box and it was small box and then I noticed that I didn't see any frie and carves.. I just have to say I go there because 9out of 10 you get what you order and the service is great 👍 and it's a 30 to 90 dollars couple times a week should just give people what they order and pay for and not make them feel like they are trying to get something they didn't pay for.. get it to gather or you will be just another fast food place.....
Atmosphere: 4
Food: 5
Service: 5
Kelley Williams
I have now dined in, taken out, and had food delivered from this location and I have been satisfied every time. The employees are friendly and work with a good sense of urgency. The food has been fresh and hot every time, *including* the time I doordashed it (granted, I was less than a mile away). If every Culver's operated like this one, we would have them all across the country! Thank you New Castle Culver's <3
Atmosphere: 5
Food: 5
Service: 5
Clentice Smith
Excellent food and BEYOND excellent service. The cashiers and wait staff were so genuinely sweet and kind.
Atmosphere: 5
Food: 5
Service: 5
Jim F
Great cod fish sandwich today. Fries good too. Great custard. Toppings could be more plentiful on cup of custard. Great service.
Atmosphere: 3
Food: 5
Service: 4
RainyDay Weather
Great service. Burger and fries consistently comes out nice and hot. Made to order. This place will be successful for a long time at this rate
Atmosphere: 5
Food: 5
Service: 5
James Oliver
Definitely my favorite place
Keisha Johns
Nikki walked out with our food today on this scorching hot day and he went above and beyond to fix our custard for my granddaughter not to mention walking in the heat. He takes great care of his customers!!
Atmosphere: 5
Food: 5
Service: 5
Taylor Steele
I love there milkshakes but it seems like every time i go get them there lower and lower in the cup. There to expensive to not get what you pay for esp buying for a family.
Fives north of I-70 & well worth the drive. Clean, bright restaurant with typical diner options (gluten-free options, too) for food. Burger & Patty-melt were spot-on, as were the fries & onion rings. Of course: the house-made Frozen Custard is the Specialty of the House and delicious! 😋
Michael Isaacs
this culvers has great service all employees we interacted with were great! fresh hot food and a clean inviting dining area
Atmosphere: 5
Food: 5
Service: 5
Dana Martin
Best customer service in town.
Atmosphere: 5
Food: 5
Service: 5
Kylie Smith
I absolutely love it here. It doesn't matter if the employees or employee is having a bad day, stressed out, or whatever they're ALWAYS SO NICE AND FRIENDLY. We all know how frustrating customer service can be so I really appreciate their positive attitude.
Hi S
Great service both Western and Vincent work white polite. The Cobe Jack Burger was amazing.
Always Fresh always always fast smiling faces
Atmosphere: 5
Food: 5
Service: 5
I would like to start off by saying sorry for not noticing the curve was in the bottom of the bag.. now I will say when you look at someone is trying to still or get free food... Not every one is like that. I love the service but when you have to get out of your car to let them know that they forgot 4 pieces of shrimp and the cook sayes if it was a 10 piece you got 10 piece. I know something was wrong as we always get a big box and it was small box and then I noticed that I didn't see any frie and carves.. I just have to say I go there because 9out of 10 you get what you order and the service is great 👍 and it's a 30 to 90 dollars couple times a week should just give people what they order and pay for and not make them feel like they are trying to get something they didn't pay for.. get it to gather or you will be just another fast food place.....
Atmosphere: 4
Food: 5
Service: 5
I have now dined in, taken out, and had food delivered from this location and I have been satisfied every time. The employees are friendly and work with a good sense of urgency. The food has been fresh and hot every time, *including* the time I doordashed it (granted, I was less than a mile away). If every Culver's operated like this one, we would have them all across the country! Thank you New Castle Culver's <3
Atmosphere: 5
Food: 5
Service: 5
Excellent food and BEYOND excellent service. The cashiers and wait staff were so genuinely sweet and kind.
Atmosphere: 5
Food: 5
Service: 5
Great cod fish sandwich today. Fries good too. Great custard.
Toppings could be more plentiful on cup of custard. Great service.
Atmosphere: 3
Food: 5
Service: 4
Great service. Burger and fries consistently comes out nice and hot. Made to order. This place will be successful for a long time at this rate
Atmosphere: 5
Food: 5
Service: 5
Definitely my favorite place
Nikki walked out with our food today on this scorching hot day and he went above and beyond to fix our custard for my granddaughter not to mention walking in the heat. He takes great care of his customers!!
Atmosphere: 5
Food: 5
Service: 5
I love there milkshakes but it seems like every time i go get them there lower and lower in the cup. There to expensive to not get what you pay for esp buying for a family.
Food was great
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Fives north of I-70 & well worth the drive. Clean, bright restaurant with typical diner options (gluten-free options, too) for food.
Burger & Patty-melt were spot-on, as were the fries & onion rings. Of course: the house-made Frozen Custard is the Specialty of the House and delicious! 😋
this culvers has great service all employees we interacted with were great! fresh hot food and a clean inviting dining area
Atmosphere: 5
Food: 5
Service: 5
Best customer service in town.
Atmosphere: 5
Food: 5
Service: 5
I absolutely love it here. It doesn't matter if the employees or employee is having a bad day, stressed out, or whatever they're ALWAYS SO NICE AND FRIENDLY. We all know how frustrating customer service can be so I really appreciate their positive attitude.
Great service both Western and Vincent work white polite. The Cobe Jack Burger was amazing.
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