The place is really run down on the outside , needs 1000's of dollars worth of work done. Inside is small and clean. I asked for water and the gave soda water, threw that away 😐 🙃 😳. You can't talk and see the menu at the drive through. Very weird lol I will never eat there again and wouldn't suggest it to my neighbor I don't like lol The shrimp was very salty. I've eaten at lots of long John's and never had very salty shrimp. The Coleslaw wasn't chopped enough, huge peices of cabbage.
Atmosphere: 1
Food: 1
Service: 1
Amy Ross
Whilst traveling through New Castle on our way home from Greenwood, we decided to give LJS a SECOND chance so, we stopped and ordered our supper and boy, was that a bad decision. We had coupons and ended up ordering a chicken basket with waffle fries and another chicken basket with coleslaw and one piece of chicken. The 5 pieces of chicken weren't 12 inches long in total and there were 4 waffle fries. Not to mention how greasy and undercooked the food was. We will NEVER stop at this particular LJS location again.
Atmosphere: 1
Food: 1
Service: 1
Anthony Kauffman
I give 4 stars only cause I waited almost an hour for my food, I understood though as the cook walked out on the 2 others who were working. The food was hot and delicious.
Atmosphere: 4
Food: 5
Service: 5
Thomas “Styxx” Perry
Long John Silver's doesn't stand out. They are satisfyingly average and you get what you are supposed to for your money. If you like fish, you'll get what you paid for!
Atmosphere: 3
Food: 3
Service: 3
Thomas Gang
Cashier was very upbeat and polite. Good was very good
Atmosphere: 4
Food: 5
Service: 5
missy albright
Service & food great! They were out of ice.
Atmosphere: 5
Food: 5
Service: 5
Wilma Ellsworth
This is quite possibly the cleanest fast food restaurant you'll ever find and the people that work there (every time that we've been there), like 3 or 4 times, have always been so friendly, nice and helpful. We are somewhat new to New Castle and try to avoid fried food for the most part but love the treat of LJS and this one is the BEST!! Great service and food!!
Atmosphere: 5
Food: 5
Service: 5
Chassidy Holland
Went in and ordered. They helped us with finding the best bang for our buck. Food was done quickly and brought to us nice and hot. Dinning room was clean and was greeted coming and and got a farewell when leaving. Can't beat that
Atmosphere: 5
Food: 5
Service: 5
Autumn Behny
Overcooked clams, over-priced meal, no diet root beer anymore, no healthy potato choices anymore (baked potato) and heard server call me "trash" because I went to restroom before clearing my table to leave.
Atmosphere: 3
Food: 1
Service: 1
Mark Thompson
Fine place, I find it a tad greasy but it is deep fried but I like it. Doesn't matter which LJS I go to, food is consistent. Great service here, very friendly folks.
Folks here have been very courteous and pleasant to work with. Prices are high unless they have a special deal or coupons. Doors need a foyer with double door entry to reduce cold air from blowing across patrons. Difficult to be comfortable with current layout.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Fish and Chips, Hushpuppies, Waffle Fries, Corn
Jim F
Folks here have been very courteous and pleasant to work with. Prices are high unless they have a special deal or coupons. Doors need a foyer with double door entry to reduce cold air from blowing across patrons. Difficult to be comfortable with current layout.
Atmosphere: 3
Food: 4
Service: 5
Patrick Redmond
Visited the local Long John’s Silvers in New Castle on 1-1-24. Worst decision I made, for a quick stop while traveling. We stood at the register for a minimum of 10 min while the 2 employees doing other things behind the counter. So close to leaving but decided to wait it out. After we placed our order, we set and waited for our food for another 10 min. What really topped things off was there was absolutely no heat in the restaurant. I made a special trip to look at the thermostat, 54 deg. Unbelievable!!! The server mentioned they were waiting on a new furnace and that she knew it was too cold inside. We actually contemplated on taking our lunch to the car to eat! Won’t be back!!
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Fish and Chips, Hushpuppies
Kelly Little
Came in at 2:45 on a Sunday (12-22-24)...needless to say it wasn't busy. We were actually the ONLY ppl there. We stood at the front register and my husband even waved at the woman near the front fryer. Nothing. No greeting, no interest in serving us. So we waited even AFTER the woman up front in the Santa hat yelled and to someone in the back about staying late. Finally we left. I made sure to tell at the top of my lungs to " HAVE A GREAT DAY!!" when we left and still no one even bothered to look toward the front or take notice of us. I FaceTime my brother after we left to make sure we hadn't died on the way to Long Johns and we hadn't been made aware yet. He let us know we were in fact still alive and visible to other humans. So now I'm wondering if this Long Johns just has the rudest and most ignorant staff ever or they just didn't want to be bothered with us. Either way, we won't go back.
The place is really run down on the outside , needs 1000's of dollars worth of work done. Inside is small and clean. I asked for water and the gave soda water, threw that away 😐 🙃 😳. You can't talk and see the menu at the drive through. Very weird lol I will never eat there again and wouldn't suggest it to my neighbor I don't like lol The shrimp was very salty. I've eaten at lots of long John's and never had very salty shrimp. The Coleslaw wasn't chopped enough, huge peices of cabbage.
Atmosphere: 1
Food: 1
Service: 1
Whilst traveling through New Castle on our way home from Greenwood, we decided to give LJS a SECOND chance so, we stopped and ordered our supper and boy, was that a bad decision. We had coupons and ended up ordering a chicken basket with waffle fries and another chicken basket with coleslaw and one piece of chicken. The 5 pieces of chicken weren't 12 inches long in total and there were 4 waffle fries. Not to mention how greasy and undercooked the food was. We will NEVER stop at this particular LJS location again.
Atmosphere: 1
Food: 1
Service: 1
I give 4 stars only cause I waited almost an hour for my food, I understood though as the cook walked out on the 2 others who were working. The food was hot and delicious.
Atmosphere: 4
Food: 5
Service: 5
Long John Silver's doesn't stand out. They are satisfyingly average and you get what you are supposed to for your money. If you like fish, you'll get what you paid for!
Atmosphere: 3
Food: 3
Service: 3
Cashier was very upbeat and polite.
Good was very good
Atmosphere: 4
Food: 5
Service: 5
Service & food great! They were out of ice.
Atmosphere: 5
Food: 5
Service: 5
This is quite possibly the cleanest fast food restaurant you'll ever find and the people that work there (every time that we've been there), like 3 or 4 times, have always been so friendly, nice and helpful. We are somewhat new to New Castle and try to avoid fried food for the most part but love the treat of LJS and this one is the BEST!! Great service and food!!
Atmosphere: 5
Food: 5
Service: 5
Went in and ordered. They helped us with finding the best bang for our buck. Food was done quickly and brought to us nice and hot. Dinning room was clean and was greeted coming and and got a farewell when leaving. Can't beat that
Atmosphere: 5
Food: 5
Service: 5
Overcooked clams, over-priced meal, no diet root beer anymore, no healthy potato choices anymore (baked potato) and heard server call me "trash" because I went to restroom before clearing my table to leave.
Atmosphere: 3
Food: 1
Service: 1
Fine place, I find it a tad greasy but it is deep fried but I like it. Doesn't matter which LJS I go to, food is consistent. Great service here, very friendly folks.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Folks here have been very courteous and pleasant to work with. Prices are high unless they have a special deal or coupons. Doors need a foyer with double door entry to reduce cold air from blowing across patrons. Difficult to be comfortable with current layout.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Fish and Chips, Hushpuppies, Waffle Fries, Corn
Folks here have been very courteous and pleasant to work with. Prices are high unless they have a special deal or coupons. Doors need a foyer with double door entry to reduce cold air from blowing across patrons. Difficult to be comfortable with current layout.
Atmosphere: 3
Food: 4
Service: 5
Visited the local Long John’s Silvers in New Castle on 1-1-24. Worst decision I made, for a quick stop while traveling. We stood at the register for a minimum of 10 min while the 2 employees doing other things behind the counter. So close to leaving but decided to wait it out. After we placed our order, we set and waited for our food for another 10 min. What really topped things off was there was absolutely no heat in the restaurant. I made a special trip to look at the thermostat, 54 deg. Unbelievable!!! The server mentioned they were waiting on a new furnace and that she knew it was too cold inside. We actually contemplated on taking our lunch to the car to eat! Won’t be back!!
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Fish and Chips, Hushpuppies
Came in at 2:45 on a Sunday (12-22-24)...needless to say it wasn't busy. We were actually the ONLY ppl there. We stood at the front register and my husband even waved at the woman near the front fryer. Nothing. No greeting, no interest in serving us. So we waited even AFTER the woman up front in the Santa hat yelled and to someone in the back about staying late. Finally we left. I made sure to tell at the top of my lungs to " HAVE A GREAT DAY!!" when we left and still no one even bothered to look toward the front or take notice of us.
I FaceTime my brother after we left to make sure we hadn't died on the way to Long Johns and we hadn't been made aware yet. He let us know we were in fact still alive and visible to other humans. So now I'm wondering if this Long Johns just has the rudest and most ignorant staff ever or they just didn't want to be bothered with us. Either way, we won't go back.
Didn't care for the food. To much oil.
Atmosphere: 3
Food: 2
Service: 3
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