Until yesterday, I thought that this pizza hut was top-notch. I always get a medium hand toss pizza with light tomato sauce. Yesterday, it was 48 dollars instead of the usual 24. I asked why the change was so much. Then, they said that they made a mistake and lowered it to 45. The pizza was overdone with mozzarella cheese everywhere. I was told that they were doing something for a promotional run. So I got to be the guinea pig at my expense! Was sick with stomach cramps all day. I probably won't ever be going back there again!
Atmosphere: 3
Food: 2
Service: 3
Terry Blankenship
Would’nt amswer their phone!
Atmosphere: 3
Food: 3
Service: 1
Ea
pizza needed a few minutes more in the oven, double pepperoni was definitely not double. very dissatisfied. won't be back
Cathi Briscoe
Pizza was not made right and was under cooked asked them to remake and was told that they already shut the ovens off as they closed in 30 minutes, staff was unpleasant when I walked in and said he couldn't help because he was closing out for the night.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Breadsticks, Large Pizza
Bob Rust
Worse pizza in Henry count Indiana, pan pizza soggy, bbq chicken pizza dry, paid extra for delivery,,,,, don’t waste your money.
Food: 2
Rachel Bridgeman
Ordered what I thought was a medium stuffed crust but because I changed it from large to medium the app changed it to thin crust. Why it wouldnt change it to just a regular crust is crazy or have a pop up saying stuffed crust was removed. Anyway I call the store to try and figure out why I have a thin crust not a stuffed crust it takes me about ten minutes and two separate tries and eventually I get an employee who tells me the issue and then she puts the manager on who didn’t really seem to care at all. I spent over $30 on a medium thin crust pizza extra cheese pepperoni which I won’t even eat. I’ll not order from there again. Apologies go a long way as does customer service but they don’t seem to care about customer satisfaction.
Food: 1
Service: 1
Jessie Stearns
Pizza hut is always great. Dining room could use an update
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Pepperoni Pizza, Medium Pizza
Dolless
I wish I could give this pizza SIX STARS this was the most delicious the most delectable the most toe curling the most oscar awarding pizza i have ever put onto my tongue. These chefs deserve to work at the headquarters as the LEAD chefs. They need a PAY UPGRADE. Everytime I finished a slice I couldn’t help myself but to get another one. It’s like they put some secret substance that just kept making me want more. Me and my friend couldn’t stop eating. I looked down on Pizza hut before, but now that is probably the most top tier pizza place in all of humanity. Whoever made that pizza, I hope you got everything you wanted for christmas, and if you didn’t I pray you get everything you want for this new year. I hope you wake up and you realize you got gifted 50k dollars. This will be a core memory of mines for years to come. This pizza changed my life and my expectations for what pizza should taste like. I only don’t normally eat all the pizza I normally eat 2 slices at max. NOW We only got two slices left and i’m still craving for it like it’s the first slice. Im not really a superme pizza fan but at this rate i am willing to scrape off ALL of the other toppings solely to eat the base pizza. This healed my soul and cleansed my spirit. If you were hesitant about eating pepperoni pizza or just from pizza hut in general I say GO FOR IT that was the best pizza in history. Me and my friend both say THANK YOU.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Tammy Teague
Nice staff and fast service
Atmosphere: 5
Food: 5
Service: 5
Joshua Huss
Great pizza. We had had Pizza Hut twice since they reopened the buffet. The dining room is clean but could use a deep clean in the low traffic areas. Give them a try again.
Pizza and bread were cold. We didn't get refills, and it was so expensive.
Atmosphere: 1
Food: 1
Service: 2
Elsie
Called 3 times, not a single human picked up, it's Monday. Employees are too lazy.
Service: 1
Maribel woodward
First they couldn’t find my order. Then thin and crispy was soggy and completely stuck to the box. I had to pull it off with a spatula then air frying it to be able to eat it. When I called to complain, no one answered the phone.
Food: 1
Service: 2
Leah Driver
We ordered our pizza to go, but it was fantastic! The quality has really improved since the last time we'd gotten their pizza, literally years ago.
Food: 5
Amber Patton
I was really glad to see that they had the lunch buffet bar all you can eat They are one of the last restaurants that I know of that have that. I would highly recommend them!!! I am usually in Newcastle on Thursday so I will be a frequent customer.
Parking: There is plenty of parking in the lot that they have.
Kid-friendliness: They have high chairs and then when they have all you can eat buffet that is good to have with children because you need options with them.
Wheelchair accessibility: They have plenty of handicap parking in the front and they do have handicap doors restrooms and tables for a person to say that.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Triple Chocolate Brownie, Ultimate Chocolate Chip Cookie, Meat Lovers Pizza, Supposed to Be Handtossed Pepperoni Onions Bacon Pizza, Supreme Pizza, Breaded Boneless Wings, Pepperoni Lovers Pizza, Hawaiian Chicken Pizza, Pizza with All Toppings, Detroit Deep Dish, Cinnabon Mini Rolls, Cinnamon Sticks, Pepperoni Pizza, Large Pizza
Until yesterday, I thought that this pizza hut was top-notch. I always get a medium hand toss pizza with light tomato sauce. Yesterday, it was 48 dollars instead of the usual 24. I asked why the change was so much. Then, they said that they made a mistake and lowered it to 45. The pizza was overdone with mozzarella cheese everywhere. I was told that they were doing something for a promotional run. So I got to be the guinea pig at my expense! Was sick with stomach cramps all day. I probably won't ever be going back there again!
Atmosphere: 3
Food: 2
Service: 3
Would’nt amswer their phone!
Atmosphere: 3
Food: 3
Service: 1
pizza needed a few minutes more in the oven, double pepperoni was definitely not double. very dissatisfied. won't be back
Pizza was not made right and was under cooked asked them to remake and was told that they already shut the ovens off as they closed in 30 minutes, staff was unpleasant when I walked in and said he couldn't help because he was closing out for the night.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Breadsticks, Large Pizza
Worse pizza in Henry count Indiana, pan pizza soggy, bbq chicken pizza dry, paid extra for delivery,,,,, don’t waste your money.
Food: 2
Ordered what I thought was a medium stuffed crust but because I changed it from large to medium the app changed it to thin crust. Why it wouldnt change it to just a regular crust is crazy or have a pop up saying stuffed crust was removed. Anyway I call the store to try and figure out why I have a thin crust not a stuffed crust it takes me about ten minutes and two separate tries and eventually I get an employee who tells me the issue and then she puts the manager on who didn’t really seem to care at all. I spent over $30 on a medium thin crust pizza extra cheese pepperoni which I won’t even eat. I’ll not order from there again. Apologies go a long way as does customer service but they don’t seem to care about customer satisfaction.
Food: 1
Service: 1
Pizza hut is always great. Dining room could use an update
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Pepperoni Pizza, Medium Pizza
I wish I could give this pizza SIX STARS this was the most delicious the most delectable the most toe curling the most oscar awarding pizza i have ever put onto my tongue. These chefs deserve to work at the headquarters as the LEAD chefs. They need a PAY UPGRADE. Everytime I finished a slice I couldn’t help myself but to get another one. It’s like they put some secret substance that just kept making me want more. Me and my friend couldn’t stop eating. I looked down on Pizza hut before, but now that is probably the most top tier pizza place in all of humanity. Whoever made that pizza, I hope you got everything you wanted for christmas, and if you didn’t I pray you get everything you want for this new year. I hope you wake up and you realize you got gifted 50k dollars. This will be a core memory of mines for years to come. This pizza changed my life and my expectations for what pizza should taste like. I only don’t normally eat all the pizza I normally eat 2 slices at max. NOW We only got two slices left and i’m still craving for it like it’s the first slice. Im not really a superme pizza fan but at this rate i am willing to scrape off ALL of the other toppings solely to eat the base pizza. This healed my soul and cleansed my spirit. If you were hesitant about eating pepperoni pizza or just from pizza hut in general I say GO FOR IT that was the best pizza in history. Me and my friend both say THANK YOU.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Nice staff and fast service
Atmosphere: 5
Food: 5
Service: 5
Great pizza. We had had Pizza Hut twice since they reopened the buffet.
The dining room is clean but could use a deep clean in the low traffic areas.
Give them a try again.
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Pizza and bread were cold. We didn't get refills, and it was so expensive.
Atmosphere: 1
Food: 1
Service: 2
Called 3 times, not a single human picked up, it's Monday. Employees are too lazy.
Service: 1
First they couldn’t find my order. Then thin and crispy was soggy and completely stuck to the box. I had to pull it off with a spatula then air frying it to be able to eat it. When I called to complain, no one answered the phone.
Food: 1
Service: 2
We ordered our pizza to go, but it was fantastic! The quality has really improved since the last time we'd gotten their pizza, literally years ago.
Food: 5
I was really glad to see that they had the lunch buffet bar all you can eat They are one of the last restaurants that I know of that have that. I would highly recommend them!!! I am usually in Newcastle on Thursday so I will be a frequent customer.
Parking: There is plenty of parking in the lot that they have.
Kid-friendliness: They have high chairs and then when they have all you can eat buffet that is good to have with children because you need options with them.
Wheelchair accessibility: They have plenty of handicap parking in the front and they do have handicap doors restrooms and tables for a person to say that.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Triple Chocolate Brownie, Ultimate Chocolate Chip Cookie, Meat Lovers Pizza, Supposed to Be Handtossed Pepperoni Onions Bacon Pizza, Supreme Pizza, Breaded Boneless Wings, Pepperoni Lovers Pizza, Hawaiian Chicken Pizza, Pizza with All Toppings, Detroit Deep Dish, Cinnabon Mini Rolls, Cinnamon Sticks, Pepperoni Pizza, Large Pizza
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