Pizza Hut
711 S Memorial Dr, New Castle
(765) 529-2992
Recent Reviews
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Great pizza. We had had Pizza Hut twice since they reopened the buffet.
The dining room is clean but could use a deep clean in the low traffic areas.
Give them a try again.
Atmosphere: 4
Food: 5
Service: 4
Pizza and bread were cold. We didn't get refills, and it was so expensive.
Atmosphere: 1
Food: 1
Service: 2
Called 3 times, not a single human picked up, it's Monday. Employees are too lazy.
Service: 1
First they couldn’t find my order. Then thin and crispy was soggy and completely stuck to the box. I had to pull it off with a spatula then air frying it to be able to eat it. When I called to complain, no one answered the phone.
Food: 1
Service: 2
We ordered our pizza to go, but it was fantastic! The quality has really improved since the last time we'd gotten their pizza, literally years ago.
Food: 5
I was really glad to see that they had the lunch buffet bar all you can eat They are one of the last restaurants that I know of that have that. I would highly recommend them!!! I am usually in Newcastle on Thursday so I will be a frequent customer.
Parking: There is plenty of parking in the lot that they have.
Kid-friendliness: They have high chairs and then when they have all you can eat buffet that is good to have with children because you need options with them.
Wheelchair accessibility: They have plenty of handicap parking in the front and they do have handicap doors restrooms and tables for a person to say that.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Triple Chocolate Brownie, Ultimate Chocolate Chip Cookie, Meat Lovers Pizza, Supposed to Be Handtossed Pepperoni Onions Bacon Pizza, Supreme Pizza, Breaded Boneless Wings, Pepperoni Lovers Pizza, Hawaiian Chicken Pizza, Pizza with All Toppings, Detroit Deep Dish, Cinnabon Mini Rolls, Cinnamon Sticks, Pepperoni Pizza, Large Pizza
first time at this location and there was a fly baked into the cheese. called and they said we need to bring it in, so we drove the 45 minutes back there only for the GM to rip the fly apart with her hands and tell us it's just over baked cheese!!! no refund and we left the pizza there. pathetic management and we will be contacting the health department and corporate tomorrow.
Have had nothing but good experiences here. Never done dine in but take out has always been prompt and pizza comes to ya nice and hot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Pepperoni Pizza
Very fast with the order was really good and friendly person at the window we have ordered the last two times and been very satisfied with it the food the only thing that needs work is the pizza tracker not accurate
Atmosphere: 5
Food: 5
Service: 5
Low mark on Atmosphere because it was drive thru only . In the middle of the day .....what ? Drive thru only ????
Atmosphere: 1
Food: 4
Service: 5
Restaurantji Recommends
I asked for my personal pan bacon pizza to be cooked well done and it was love it ! Plus my medium heat buffalo wings were tender . Job well done Pizza Hut ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza, Personal Pizza, Pepperoni Pizza
I love thin n crispy pizza, and all their food. Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Marinara, Large Pizza
Very good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Kinda ok. Fine for feeding thr hungry.
Atmosphere: 3
Food: 3
Service: 3
Worse experience ever with Pizzahut . Forgot a pizza when delivered, would not answer the phone, when the delivery driver eventually brought the missing pizza it was the wrong pizza.
Food: 1
Service: 1
Recommended dishes: Large Pizza
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