This pizza is the worst I have ever eaten. We tried this for the 1st time 5 years ago when we moved to Indiana and did not like it then also. We were told we must have just had a poorly cooked one that day. We had our 18 year old son with us, and he said he could not eat even a 3rd piece that it was that bad. This kid could eat pizza every day. I have worked or traveled to 42 of the states and am a huge pizza lover, and I just can't seem to wrap my head around people who say it is the best they have ever had. Yes, this is my opinion like theirs, but like I said, I have tried it all. This location is outdated and poorly lit. The crumbles of pepperoni that did not make it to all slices made this a half pepperoni half cheese pizza. You need to leave New Castle or the state to truly experience what a good pizza is, apparently, even though there are some local places that have a far better representation of what pizza is. I do not recommend this franchise.
Atmosphere: 1
Food: 1
Service: 3
Suzie Ann82
Here is a breakdown of the differences between the 3 Pizza Kings/TopHat in town(jic you've never tried all 3)
1. PK on Rd 3: this location offers delivery as well as dining in w/a very lg dining room, a phone at each table to order with and a jukebox. Has the standard menu.
2. PK on Broad & 25th St's: (personally my fav.) This location offers dine in or carry out, The dining room is small, cozy and more intimate(great for a date) w/jukebox, They have the standard menu but they also have fresh pies and other extras, imo everything is just a little tastier here.
3. Top Hat Q Ave: This is carry out only. They do not have the reg. bread sticks They are the thicker ones with a different kind of cheese, The pizzas here are piled high with toppings though and are delicious.
it's always the best..if you've never had it, you have to try it! if you don't love pizza they got a lot of other things on the menu
Atmosphere: 5
Food: 5
Service: 5
Chandler Marshall
Horrible service has taken over an hour and a half for our food and still isn't here when I call I'm definitely upset at this point lady claims she's the manager and only had one delivery driver blah blah blah. And after an hour and half our order still hasn't left. And to top it off the lady got rude with me and hung up on me. After almost 2 hours of waiting I called again and definitely wasn't happy as I have to work at 6am and it's 11:35pm and they cancelled my order and told me to get f'd. Can't believe they hire people like this for customer service. Completely unacceptable
Atmosphere: 1
Food: 1
Service: 1
Wes Ireton
This place will always have a soft spot in my heart. Anytime I am back in town visiting family or friends I have to stop in for a Royal Feast and half baked bread sticks!
Alexis Cooper
We ordered a few things last night, spending close to $70! First off, the breadsticks were good! We did have to turn around and get the salad that was not placed in our bag with our other items. Once we got home, we realized that the employee who made our pizza must have wanted to do the opposite of what we paid for and heavy covered our entire pizza in onions and mushrooms and almost no peppers. (We specified no onions or mushrooms). After picking through two pieces to try to get the unwanted toppings off, I ended up not eating the pizza.
Atmosphere: 2
Food: 2
Service: 2
Donnie Baney
Best pizza in town
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Scottie B
The staff was awesome, fast and very attentive. She gave us extra effort that was noticed... thank you for making Pizza King experience one we will be back to do again. Thanks to the cashier for getting my veterans discount, which I would have never knew...
Atmosphere: 5
Food: 5
Service: 5
Scott Fetty
Great pizza
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Pepperoni Pizza
Lisa Ayres
Good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side Salad, Pepperoni Pizza, Baked Spaghetti, Bread Stix
Royal feast and bread sticks always hit the spot ?
Atmosphere: 5
Food: 5
Service: 5
Mahekaru Hitokui
Uber slow dine in experience on all fronts. I really like pizza king too, and you let me down.
Atmosphere: 1
Food: 4
Service: 1
Micheal Losey
Food was cold and service was really bad. I wish January (the old GM could come back)This location specifically does not every have the restaurant in order unless they have accountability here down their throats watching every move.
Good pizza but a little pricey.
Food: 4
Service: 4
This pizza is the worst I have ever eaten. We tried this for the 1st time 5 years ago when we moved to Indiana and did not like it then also. We were told we must have just had a poorly cooked one that day. We had our 18 year old son with us, and he said he could not eat even a 3rd piece that it was that bad. This kid could eat pizza every day. I have worked or traveled to 42 of the states and am a huge pizza lover, and I just can't seem to wrap my head around people who say it is the best they have ever had. Yes, this is my opinion like theirs, but like I said, I have tried it all.
This location is outdated and poorly lit. The crumbles of pepperoni that did not make it to all slices made this a half pepperoni half cheese pizza.
You need to leave New Castle or the state to truly experience what a good pizza is, apparently, even though there are some local places that have a far better representation of what pizza is.
I do not recommend this franchise.
Atmosphere: 1
Food: 1
Service: 3
Here is a breakdown of the differences between the 3 Pizza Kings/TopHat in town(jic you've never tried all 3)
1. PK on Rd 3: this location offers delivery as well as dining in w/a very lg dining room, a phone at each table to order with and a jukebox. Has the standard menu.
2. PK on Broad & 25th St's: (personally my fav.) This location offers dine in or carry out, The dining room is small, cozy and more intimate(great for a date) w/jukebox, They have the standard menu but they also have fresh pies and other extras, imo everything is just a little tastier here.
3. Top Hat Q Ave: This is carry out only. They do not have the reg. bread sticks They are the thicker ones with a different kind of cheese, The pizzas here are piled high with toppings though and are delicious.
it's always the best..if you've never had it, you have to try it! if you don't love pizza they got a lot of other things on the menu
Atmosphere: 5
Food: 5
Service: 5
Horrible service has taken over an hour and a half for our food and still isn't here when I call I'm definitely upset at this point lady claims she's the manager and only had one delivery driver blah blah blah. And after an hour and half our order still hasn't left. And to top it off the lady got rude with me and hung up on me. After almost 2 hours of waiting I called again and definitely wasn't happy as I have to work at 6am and it's 11:35pm and they cancelled my order and told me to get f'd. Can't believe they hire people like this for customer service. Completely unacceptable
Atmosphere: 1
Food: 1
Service: 1
This place will always have a soft spot in my heart. Anytime I am back in town visiting family or friends I have to stop in for a Royal Feast and half baked bread sticks!
We ordered a few things last night, spending close to $70! First off, the breadsticks were good! We did have to turn around and get the salad that was not placed in our bag with our other items. Once we got home, we realized that the employee who made our pizza must have wanted to do the opposite of what we paid for and heavy covered our entire pizza in onions and mushrooms and almost no peppers. (We specified no onions or mushrooms). After picking through two pieces to try to get the unwanted toppings off, I ended up not eating the pizza.
Atmosphere: 2
Food: 2
Service: 2
Best pizza in town
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
The staff was awesome, fast and very attentive. She gave us extra effort that was noticed... thank you for making Pizza King experience one we will be back to do again. Thanks to the cashier for getting my veterans discount, which I would have never knew...
Atmosphere: 5
Food: 5
Service: 5
Great pizza
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Pepperoni Pizza
Good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side Salad, Pepperoni Pizza, Baked Spaghetti, Bread Stix
Restaurantji Recommends
It's pizza
Atmosphere: 4
Food: 4
Service: 4
Great pizza prepared perfect as I asked.
Atmosphere: 4
Food: 5
Service: 4
Royal feast and bread sticks always hit the spot ?
Atmosphere: 5
Food: 5
Service: 5
Uber slow dine in experience on all fronts. I really like pizza king too, and you let me down.
Atmosphere: 1
Food: 4
Service: 1
Food was cold and service was really bad. I wish January (the old GM could come back)This location specifically does not every have the restaurant in order unless they have accountability here down their throats watching every move.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
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