Stacks Pancake House Restaurant

If I could give no stars I would. We walked in and no one greeted us first off RUDE!!! When you come into any establishment you should be greeted and treated kindly. We were told 10 minute wait and it turned into 30 minutes. The lady seemed put out and aggravated to have people coming in to eat. I was visiting with friends from out of town and I can say I will never be back here. We left and went to Pizza king across the parking lot. Do yourself a favor and do not waist your time here.

Service: 1

Service was beyond horrible. We never made it to sitting down because we waited 5 minutes before being acknowledged. Then we were advised it would be 10 minutes before seating…no explanation. Finally after 15 minutes we were asked what our name was to add to the waitlist. We were waiting an additional 15 minutes before we decided it wasn’t worth it and left. Waiting 30 minutes after being told it was a 10 minute wait. Will not go back. Sadly this wasn’t our first experience here either. We had been previously had a fairly decent meal. They’ve officially lost a family as customers that’s for sure.

Atmosphere: 1

Service: 1

We've been here before, and the service wasn't great then, but today was horrible. We were ignored for a good five minutes initially while waiting. And instead if a greeting, she rudely told us the kitchen was backed up and it would be about a ten minute wait. After waiting almost 30 minutes we finally walked out. Also of note, was how painful it was watching the hostess try to check out another customer. It was very apparent she didn't know what she was doing. I had guests from out of town with me, it was your time to shine, and just left a terrible taste in my mouth. We will never be back, and we will not recommend this place to anyone.

Sausage gravy could use a little bit of seasoning for flavor. Portion was huge and staff was very friendly. I'll definitely go back if I'm in the area again.

Atmosphere: 5

Food: 4

Service: 5

Sorry but the best thing about this place is the space it's nice and huge.
Well let me clarify I didn't have breakfast food , big mistake, I had a fish sandwich with fries(12 fries) I counted. The fish was thin as a piece of paper the batter out weighed the fish by far. The bread was toasted but it appeared like it got stuck in the toaster and u had to take a fork and tear up the bread to get it out. That's the way my bread looked when it came to the table. Come on appearance is a lot. I don't know if I'll go back to try breakfast some of the pictures look's funny as well. The fish isn't even listed on what kind of dish did u get. Should have read reviews first.

Atmosphere: 5

Food: 2

Service: 4

Just left there and WOW IMPRESSIVE!! It was our first time and the customer service was beyond amazing, the food is perfect and it comes out so fast!! I would recommend this restaurant to anyone!!

Atmosphere: 5

Food: 5

Service: 5

My order was completely wrong but our server made it right. The food was very good and hot when she brought it to our table. The manager and our server was very friendly and eager to make sure our visit was pleasant. Prices were in line with other restaurants in the area. We will go back at some point.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Hash Browns, Chicken Fried Steak, Toast, Scrambled Eggs

We had sausage links.wasnt done . Within 2 hours we both have tummy hurting bathroom issues.

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: Hash Browns

Six miles off freeway, was a nice sit down breakfast place. Service prompt, kind and efficient. Atmosphere was just what we needed during our travels. Food was good, all the right choices for adults and kids. Thanks for your service.

Atmosphere: 5

Food: 4

Service: 5

Nice place for breakfast. Nice family place. Strawberry jelly was really good. Biscuits are a little heavy ,but good taste

Atmosphere: 5

Food: 4

Service: 5

Food was delicious! Prices are perfect! Service was fast and incredibly friendly. A perfect small town feel with great food!

Atmosphere: 5

Food: 5

Service: 5

Excellent food and service

Atmosphere: 5

Food: 5

Service: 5

Food was good and the people were friendly.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Hash Browns, Pancake, Two Eggs, Sausage Gravy

Awesome place to eat. Eat everytime we visit family.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns, Pancake, Gravy

The last two times I have eaten there the food was subpar. This morning both dishes were cold. I guess I need to find another place to eat, So sad because the food used to be outstanding.

Atmosphere: 4

Food: 1

Service: 3