Subway

1700 S Memorial Dr, New Castle
(765) 529-1626

Recent Reviews

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Cricket

They aren't accessible. Disabled drivers can't use the drive through screen and they refuse accomidations when paying in cash.

Wheelchair accessibility: If you are getting out to go in it's accessible to go in. However drive through check out is not accessible The drive through accessibility button is too low to reach with most cars without getting out. Making it inaccessible.

Atmosphere: 1

Food: 3

Service: 1

Debbie Swafford

I do not like the touch screen when ordering in the drive thru. How many times is that cleaned? I don't want to touch everyone else's germs! Did covid not mean anything to Subway?

Atmosphere: 4

Food: 4

Service: 3

Megan Marsh

Terrible service. Mark Winkle should not be in customer service. Sandwich made wrong, and he isn’t familiar with how the kiosk in the drive through works. Sandwich falling apart and their lettuce is yellow and brown.

Atmosphere: 1

Food: 1

Service: 1

Kierra Wilson

The people who work there are not sanitary! They do not change their gloves after dealing with money.

Jeanvieve Wallick

The people who work there need to be told that when you handle money transactions you need to change your gloves!!! I witnessed a guy there take money at the cash register and with the same gloved hand proceed back to the food prep line and touch meat and cheese that he put on the next person’s sandwich!!!

Amanda Stinson

I've not ever had to wait as long as I had to today. Service was slow, didnt get my order right, and not enough ppl working. Not worth the stop to be honest.

Atmosphere: 2

Food: 3

Service: 1

Eternal Legaci

I have literally gotten the incorrect order from this place three times back to back. I removed things from my sandwich and got them added three times. Their response was this sandwich just comes with them?! No, when it gives you the option to remove items and you do so it doesn’t “just come with them”. It’s not hard to make the sandwich how the customer asked you the first time. People make mistakes but intentionally making the sandwich wrong because your claim it’s how the sandwich comes is insanity.

Atmosphere: 1

Food: 1

Service: 1

j c

I had an excellent sandwich and great dine in experience. Lindsay Stamper was the best sandwich artist I have ever had. She made an excellent sandwich that was mayo Free... (Allergen)
She understood my request made a great sandwich and was judgment free of my request. The facility was very clean. Over all a 5 star experience. Keep up the great work. I will be back soon!!!

Dietary restrictions: Mayo free workspace and clean utensils.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Boss

Garrett Wise

Great subs

Atmosphere: 5

Food: 5

Service: 5

b. p.

Work crew seemed far more interested in horseplay and laughter than they did waiting on customers. Left without ordering food. Very poor supervision. Went next door for good service.

Atmosphere: 1

Service: 1

Abbi Farmer

They were super friendly and accommodating! The place was clean as well!

Atmosphere: 5

Food: 5

Service: 5

Max Hotz

Quick and friendly service!

Atmosphere: 5

Food: 5

Service: 5

Meghan

I hate how you can't see what meat they have now. I understand why they did it.

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Subway Club

Rex Kirby

I can't believe they sale pretzels and no cheese ? and I thought majority of my sandwich was old 1 bite out of a foot long. And the other sandwich as well maybe old lettuce killed it.

Atmosphere: 3

Food: 1

Service: 3

C K

I actually did the drive thru, but was able to place my order, pay and get my food quickly. Service was very friendly and the food was very fresh. My first time at this location.

Atmosphere: 5

Food: 5

Service: 5

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