The place can stand to be cleaned more often. Behind the counter was in pretty bad shape as far as cleanliness. And it wasn't crowded.
Atmosphere: 2
Food: 4
Service: 3
Nathan
Many orders were made wrong today including mine. Corporate needs to come in qnd fix this joke
Atmosphere: 1
Food: 1
Service: 1
Crowley \u0026 Piper
We just got back from a trip down south and I am DONE. It is beyond ridiculous that the fast food places in this town have been as bad as they have for as long as they have. I’m not even going to keep leaving reviews with all the things you did wrong. You know you screw up and send out terrible food on a regular daily basis. Do better.
Food: 1
Brad Gollifer
Average Wendy's all i can really say is that my food was ready quickly.
Atmosphere: 3
Food: 4
Service: 4
Lanora Beaty
Kind friendly people
Atmosphere: 5
Food: 5
Service: 5
Israel Wilson
Everything as ordered.
Atmosphere: 3
Food: 4
Service: 4
Aerionna Lair
SAVE YOUR MONEY!!! go anywhere but here. Do not apply here for a job either. Wenzak needs to step in and do something about Davina! She is rude to us every time we come thru and she never greets customers in a friendly manner.
Atmosphere: 2
Food: 2
Service: 1
Kyle Wilkinson
Went order sandwich only ketchup. It was mad wrong went back they mad it wrong again. Highly disappointed.
Atmosphere: 1
Food: 1
Service: 1
Marc Ralston
Baconater sandwich had two little pieces of bacon for a whole double, got ripped off by them again. Done won't be back to the one in New Castle.
Atmosphere: 5
Food: 1
Service: 5
faith wickes
two young ladies were very rude. i understand it’s late and 30 mins to close but be nice. i’m in the food industry and i understand be ready to leave but be nice to those who come in or order they drive thru.
They don't ever get my order right I'm always missing stuff I am done with them
Atmosphere: 1
Food: 2
Service: 1
C K
Did not go inside, only Drive-up
Food: 4
Service: 4
Jennifer Wilkinson
Manager is rude and can’t take criticism when twice in less than a month they can’t tell the difference between a regular cheeseburger and a baconater. When someone spends $40 on 3 meals they have a right to be upset when their food is incorrect.
Atmosphere: 1
Food: 1
Service: 1
Melissa Parry
They were out of baked potatoes :( We just got a delicious frost.
Kevin Mathis
Went in twice in last two weeks, stood there for over 5 minutes wasn't even acknowledged both times. First attempt crew working drive thru saw me but went about their way, not telling anyone someone was in the front. Second time one employee was filling a door dash order at the front counter acted as if I was invisible. He then stepped up to the register, printed out another ticket for door dash, and began filling it. Again without even acknowledging me standing there. Second employee pour themselves a coffee, also acted as if I wasn't there. Been in customer service my whole life and this was terrible. I will not go back again. Bad customer service starts at the top of the chain, Managers on down. Shame this town has to put up with such bad service.
The place can stand to be cleaned more often. Behind the counter was in pretty bad shape as far as cleanliness. And it wasn't crowded.
Atmosphere: 2
Food: 4
Service: 3
Many orders were made wrong today including mine. Corporate needs to come in qnd fix this joke
Atmosphere: 1
Food: 1
Service: 1
We just got back from a trip down south and I am DONE. It is beyond ridiculous that the fast food places in this town have been as bad as they have for as long as they have. I’m not even going to keep leaving reviews with all the things you did wrong. You know you screw up and send out terrible food on a regular daily basis. Do better.
Food: 1
Average Wendy's all i can really say is that my food was ready quickly.
Atmosphere: 3
Food: 4
Service: 4
Kind friendly people
Atmosphere: 5
Food: 5
Service: 5
Everything as ordered.
Atmosphere: 3
Food: 4
Service: 4
SAVE YOUR MONEY!!! go anywhere but here. Do not apply here for a job either. Wenzak needs to step in and do something about Davina! She is rude to us every time we come thru and she never greets customers in a friendly manner.
Atmosphere: 2
Food: 2
Service: 1
Went order sandwich only ketchup. It was mad wrong went back they mad it wrong again. Highly disappointed.
Atmosphere: 1
Food: 1
Service: 1
Baconater sandwich had two little pieces of bacon for a whole double, got ripped off by them again. Done won't be back to the one in New Castle.
Atmosphere: 5
Food: 1
Service: 5
two young ladies were very rude. i understand it’s late and 30 mins to close but be nice. i’m in the food industry and i understand be ready to leave but be nice to those who come in or order they drive thru.
Atmosphere: 2
Food: 5
Service: 1
Restaurantji Recommends
They don't ever get my order right I'm always missing stuff I am done with them
Atmosphere: 1
Food: 2
Service: 1
Did not go inside, only Drive-up
Food: 4
Service: 4
Manager is rude and can’t take criticism when twice in less than a month they can’t tell the difference between a regular cheeseburger and a baconater. When someone spends $40 on 3 meals they have a right to be upset when their food is incorrect.
Atmosphere: 1
Food: 1
Service: 1
They were out of baked potatoes :( We just got a delicious frost.
Went in twice in last two weeks, stood there for over 5 minutes wasn't even acknowledged both times. First attempt crew working drive thru saw me but went about their way, not telling anyone someone was in the front. Second time one employee was filling a door dash order at the front counter acted as if I was invisible. He then stepped up to the register, printed out another ticket for door dash, and began filling it. Again without even acknowledging me standing there. Second employee pour themselves a coffee, also acted as if I wasn't there. Been in customer service my whole life and this was terrible. I will not go back again. Bad customer service starts at the top of the chain, Managers on down. Shame this town has to put up with such bad service.
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