Drive-thru is ridiculously slow not sure if they're short-staffed or what's going on
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Whopper
Master Sparky
Decided to try BK vs. McDonalds next door neighbors in New Haven, Indiana. Unlike McDonald's, BK serves Hot Chocolate, but it was lukewarm.
Sausage & Egg Croissant tasted prepacked vs. fresh. Portion is generous but not very appetizing.
Service was not intolerably slow, but my perception was only one employee was running BK between 5:00 to 5:30 a.m.
I ordered two French Toast Sticks and two Sausage Egg Croissant sandwiches, asking for two bags and was packaged well vs. Mc Donald's. They always screw things up.
Atmosphere: 4
Food: 4
Service: 4
Vanessa Hansen
Potatoes were overcooked and biscuits were mushy 😔
Atmosphere: 5
Food: 2
Service: 5
Andrew Huot
I went last night around 9pm. I had a reward for a free fry and the employee couldn’t figure out how to apply it. They then refused to just discount it down. My drink was just soda water and the food we got was terrible. This was a literal failure at every level.
Food: 1
Service: 1
Patricia Swiney
My family and I have been coming here a little over a year now and every single time it has been a great experience, Andy the manager is ALWAYS outside and ALWAYS treats his employees very well. I have never been in here and had anything other then a great experience. Thank you Andy keep up your hard work and all you deatacation. You rock!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Whopper, Cheeseburger, French Toast Sticks
James Kohl
Worst burger King ever. I don't know why I keep trying, just doesn't get any better. Always super slow making orders and then they can't seem to get it right. Might be time to close this one down!
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Whopper
Kate M
Absolutely ridiculous service, my mother got us lunch this morning and came back home to find out she didn’t get her fries, then goes back up there to get them and they remake her order to get ANOTHER order w/o the fries. You guys seriously suck and need to step it up bad. ?
Atmosphere: 1
Food: 1
Service: 1
kevin roulette
Not many options in New Haven. I don't eat fast food much. Those second time in a month I've went here. The lady wish I asked her name . Working the drive thru is so nice. Both times been there she's so friendly and even saved me money by ordering 2 or 3 breakfast thing. The sausage biscuit and french toast sticks where so good . When I do want a breakfast meal on the weekends. I will go here because fast service and the nicest lady working the drive thru. Again I wish I asked her name and will next time . As best service I've had at fast food place in a long time . Thank you .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage, French Toast Sticks
Troy Foulk
Slow as hell and can't get the order right
Service: 1
Steven Shirley
Very slow and the guy at the window was very snotty.
There's mold in the ice machine that is visible. Manager was rude to employees, yelling as they are trying to sweep and clean up. The location smells and there's flies that someone has smashed in the women's bathroom. I do not recommend going there
Atmosphere: 1
Food: 2
Service: 1
Chase Ream
Been to this location 4 times and everytime I come in, the manager (not sure of his name, but he looks like he may be Asian) is always yelling at employees and it makes you not even want to order from here. Either they need a new manager or the current manager needs to take some anger management classes.
Atmosphere: 1
Food: 2
Service: 1
Joe Young
Service from the team leader was excellent and recommend you stop by if you love Burger King.
Atmosphere: 5
Food: 4
Service: 5
Steve Ashcraft
Been going here for 10 years. Usually get mediocre service. This evening was the best ever. Super friendly, order was correct and packaged nicely, not a sloppy wrap and throw in a bag.
Atmosphere: 5
Service: 5
TJ G
Someone is stealing card info and using it foods not even worth it anyways just go next door to McDonald's they'll make it fresh. Manager didn't care pretty sus. Someone needs to find a new job so you don't have to stay broke and steal from people. Don't know if it's the store or the employees that make the store smell like spoiled milk and hotdog water but one of them gotta go
Drive-thru is ridiculously slow not sure if they're short-staffed or what's going on
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Whopper
Decided to try BK vs. McDonalds next door neighbors in New Haven, Indiana. Unlike McDonald's, BK serves Hot Chocolate, but it was lukewarm.
Sausage & Egg Croissant tasted prepacked vs. fresh. Portion is generous but not very appetizing.
Service was not intolerably slow, but my perception was only one employee was running BK between 5:00 to 5:30 a.m.
I ordered two French Toast Sticks and two Sausage Egg Croissant sandwiches, asking for two bags and was packaged well vs. Mc Donald's. They always screw things up.
Atmosphere: 4
Food: 4
Service: 4
Potatoes were overcooked and biscuits were mushy 😔
Atmosphere: 5
Food: 2
Service: 5
I went last night around 9pm. I had a reward for a free fry and the employee couldn’t figure out how to apply it. They then refused to just discount it down. My drink was just soda water and the food we got was terrible. This was a literal failure at every level.
Food: 1
Service: 1
My family and I have been coming here a little over a year now and every single time it has been a great experience, Andy the manager is ALWAYS outside and ALWAYS treats his employees very well. I have never been in here and had anything other then a great experience. Thank you Andy keep up your hard work and all you deatacation. You rock!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Whopper, Cheeseburger, French Toast Sticks
Worst burger King ever. I don't know why I keep trying, just doesn't get any better. Always super slow making orders and then they can't seem to get it right. Might be time to close this one down!
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Whopper
Absolutely ridiculous service, my mother got us lunch this morning and came back home to find out she didn’t get her fries, then goes back up there to get them and they remake her order to get ANOTHER order w/o the fries. You guys seriously suck and need to step it up bad. ?
Atmosphere: 1
Food: 1
Service: 1
Not many options in New Haven. I don't eat fast food much. Those second time in a month I've went here. The lady wish I asked her name . Working the drive thru is so nice. Both times been there she's so friendly and even saved me money by ordering 2 or 3 breakfast thing. The sausage biscuit and french toast sticks where so good . When I do want a breakfast meal on the weekends. I will go here because fast service and the nicest lady working the drive thru. Again I wish I asked her name and will next time . As best service I've had at fast food place in a long time . Thank you .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage, French Toast Sticks
Slow as hell and can't get the order right
Service: 1
Very slow and the guy at the window was very snotty.
Atmosphere: 2
Food: 5
Service: 3
Restaurantji Recommends
There's mold in the ice machine that is visible. Manager was rude to employees, yelling as they are trying to sweep and clean up. The location smells and there's flies that someone has smashed in the women's bathroom. I do not recommend going there
Atmosphere: 1
Food: 2
Service: 1
Been to this location 4 times and everytime I come in, the manager (not sure of his name, but he looks like he may be Asian) is always yelling at employees and it makes you not even want to order from here. Either they need a new manager or the current manager needs to take some anger management classes.
Atmosphere: 1
Food: 2
Service: 1
Service from the team leader was excellent and recommend you stop by if you love Burger King.
Atmosphere: 5
Food: 4
Service: 5
Been going here for 10 years. Usually get mediocre service. This evening was the best ever. Super friendly, order was correct and packaged nicely, not a sloppy wrap and throw in a bag.
Atmosphere: 5
Service: 5
Someone is stealing card info and using it foods not even worth it anyways just go next door to McDonald's they'll make it fresh. Manager didn't care pretty sus. Someone needs to find a new job so you don't have to stay broke and steal from people. Don't know if it's the store or the employees that make the store smell like spoiled milk and hotdog water but one of them gotta go
Atmosphere: 1
Food: 1
Service: 1
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