Kanela (New Haven) is my absolute favorite place for coffee! Their prices are reasonable, the staff are always super friendly and helpful, I’ve never waited more than 2 minutes for my coffee, and the quality is spectacular. You can’t go wrong with Kanela 🩷☕️
Annie Lets Go Places
This is drive thru only.
Atmosphere: 5
Food: 5
Service: 5
J Duffey
Staff were really nice. Only thing in question was the oatmilk usually makes drink creamy and it wasn't.
Atmosphere: 5
Service: 5
Laine Vandermotten
I have visited a few times over the past year, more so recently due to familial needs in town. Each time I’ve visited I have had a wonderful experience. The staff are always so kind, friendly, and honest. I always ask for their recommendations, and each time I’ve been pleasantly surprised. I’ve branched out & tried new things because of the staff. Mari recommended the matcha earlier this week, stating the strawberry matcha was her favorite. I opted for the pineapple matcha during that visit (picture attached); however, today I tried the strawberry matcha. Although the strawberry is delicious, pineapple remains my favorite. Jacey recommended I try the iced matcha with strawberry cold foam during my next visit, even writing the item down so that I don’t forget the details. I also purchased their orange creamsicle Red Bull energy drink earlier this week (picture attached). It was so yummy! I tried their strawberry shortcake Red Bull energy drink today. It, too, was yummy, though orange creamsicle is superior. The service has always been above & beyond my expectations, which is why I will continue to support Kanela. I literally drive past 2 separate franchises to visit. To me, Kanela is worth the effort & drive.
Atmosphere: 5
Food: 5
Service: 5
Jacey
I go here all the time
Atmosphere: 5
Food: 5
Service: 5
Chloe Quinton-York
Amazing food, coffee, & service ! The staff is great at making recommendations & making personalized drinks. Always very satisfied !!
Atmosphere: 5
Food: 5
Service: 5
Esli Barron
Amazing drinks, friendly staff!
Kendra Thompson
This was the first time my sister and I tried this place and we were really excited. We got two drinks, and they were on the more pricey side. When the lady with the lip piercing gave us our drink, she did not saying anything just pushed the drinks into my hand. I told my sister I didn't know which drink belonged to who and the lady rolled her eyes and had an attitude, and was trying to hand me the straws. When I tried to say thank you, she rolled her eyes and slammed the window shut. The drinks were amazing, but that staff member ruined my experience on going back....
Atmosphere: 1
Service: 1
Belle’s Creation
I have been here once before and absolutely loved it. This time I decided to stick with the same drink but it was awful. I ended up tossing it because it wasn’t drinkable. I’m thinking maybe it’s because I came at 4p And maybe the coffee was old? I was really looking forward to a treat but $8 is too much to have to throw away.
Atmosphere: 5
Food: 2
Service: 5
Seth Hartley
We love Kanela and would probably get coffee there every day if we could afford it. Unfortunately it's very pricey... but everything is these days, including probably Kanelas supplies... rent..... AND wages for employees... I HOPE. Because their employees are always great and friendly and fast!
Vegetarian options: Vegan breakfast bagel sandwich is my girlfriends favorite when I get her morning coffee.
First timer, ordered a everything bagel with bacon egg and cheese and a vanilla latte. Good food, drink was spot on.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Bagel
summer nxkkan
everyone that works here is SO nice and accommodating. every employee that has ever served me has been amazing. the drinks are always really good and come out quick, reasonably priced as well.
Atmosphere: 5
Food: 5
Service: 5
Miranda Cremins
Awesome local coffee place! Despite confusion of other customers this little local place is reasonably priced (I mean if you want dunkin prices go to dunkin as they are a national chain) they also have a super friendly staff! Unfortunately some people believe coffee should be a 1$ and that customers are never wrong about anything...ever. Great coffee, great selection and a gem in New Haven :)
Atmosphere: 5
Food: 5
Service: 5
Bre Dray (Bre)
Got 2 coffees this morning both great! Also great customer service staff gave me a pup cup for my kitty after her vet appointment!
Atmosphere: 5
Food: 5
Service: 5
creepercat urban
Over priced and sneaky -I was charged 50 cents extra for creamer.Extra charge was not listed on menu.I'm surprised they didn't charge extra for sugar.
Kanela (New Haven) is my absolute favorite place for coffee! Their prices are reasonable, the staff are always super friendly and helpful, I’ve never waited more than 2 minutes for my coffee, and the quality is spectacular. You can’t go wrong with Kanela 🩷☕️
This is drive thru only.
Atmosphere: 5
Food: 5
Service: 5
Staff were really nice. Only thing in question was the oatmilk usually makes drink creamy and it wasn't.
Atmosphere: 5
Service: 5
I have visited a few times over the past year, more so recently due to familial needs in town. Each time I’ve visited I have had a wonderful experience. The staff are always so kind, friendly, and honest. I always ask for their recommendations, and each time I’ve been pleasantly surprised. I’ve branched out & tried new things because of the staff. Mari recommended the matcha earlier this week, stating the strawberry matcha was her favorite. I opted for the pineapple matcha during that visit (picture attached); however, today I tried the strawberry matcha. Although the strawberry is delicious, pineapple remains my favorite. Jacey recommended I try the iced matcha with strawberry cold foam during my next visit, even writing the item down so that I don’t forget the details. I also purchased their orange creamsicle Red Bull energy drink earlier this week (picture attached). It was so yummy! I tried their strawberry shortcake Red Bull energy drink today. It, too, was yummy, though orange creamsicle is superior. The service has always been above & beyond my expectations, which is why I will continue to support Kanela. I literally drive past 2 separate franchises to visit. To me, Kanela is worth the effort & drive.
Atmosphere: 5
Food: 5
Service: 5
I go here all the time
Atmosphere: 5
Food: 5
Service: 5
Amazing food, coffee, & service ! The staff is great at making recommendations & making personalized drinks. Always very satisfied !!
Atmosphere: 5
Food: 5
Service: 5
Amazing drinks, friendly staff!
This was the first time my sister and I tried this place and we were really excited. We got two drinks, and they were on the more pricey side. When the lady with the lip piercing gave us our drink, she did not saying anything just pushed the drinks into my hand. I told my sister I didn't know which drink belonged to who and the lady rolled her eyes and had an attitude, and was trying to hand me the straws. When I tried to say thank you, she rolled her eyes and slammed the window shut. The drinks were amazing, but that staff member ruined my experience on going back....
Atmosphere: 1
Service: 1
I have been here once before and absolutely loved it. This time I decided to stick with the same drink but it was awful. I ended up tossing it because it wasn’t drinkable. I’m thinking maybe it’s because I came at 4p And maybe the coffee was old? I was really looking forward to a treat but $8 is too much to have to throw away.
Atmosphere: 5
Food: 2
Service: 5
We love Kanela and would probably get coffee there every day if we could afford it. Unfortunately it's very pricey... but everything is these days, including probably Kanelas supplies... rent..... AND wages for employees... I HOPE. Because their employees are always great and friendly and fast!
Vegetarian options: Vegan breakfast bagel sandwich is my girlfriends favorite when I get her morning coffee.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
Restaurantji Recommends
First timer, ordered a everything bagel with bacon egg and cheese and a vanilla latte. Good food, drink was spot on.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Bagel
everyone that works here is SO nice and accommodating. every employee that has ever served me has been amazing. the drinks are always really good and come out quick, reasonably priced as well.
Atmosphere: 5
Food: 5
Service: 5
Awesome local coffee place! Despite confusion of other customers this little local place is reasonably priced (I mean if you want dunkin prices go to dunkin as they are a national chain) they also have a super friendly staff! Unfortunately some people believe coffee should be a 1$ and that customers are never wrong about anything...ever. Great coffee, great selection and a gem in New Haven :)
Atmosphere: 5
Food: 5
Service: 5
Got 2 coffees this morning both great! Also great customer service staff gave me a pup cup for my kitty after her vet appointment!
Atmosphere: 5
Food: 5
Service: 5
Over priced and sneaky -I was charged 50 cents extra for creamer.Extra charge was not listed on menu.I'm surprised they didn't charge extra for sugar.
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