I initially left a 5-star review but had to come back because I may have eaten raw chicken. Looked a little under done, took a bite, immediate regret. The texture & flavor was off. Kind of nauseous now.
About 6 weeks ago we ordered carry out. We saw mushrooms on the pizza ( we didn't order them ) making the pizza un eatable due to be allergic. I called and talked to the manager and they credited my account, which was perfect! When I went to use that credit today they said it was no longer on my account. Spoke the a manager and all they did was give me attitude. Our daughter was born a few days ago and I figured I'd use it up and save some money and time. Being a new resident in new haven I'll never go back there. It was disappointing. So if you want to get wrong toppings on your pizza and get a " fake credit " go there, if not go somewhere else where they'll treat you better.
James W.
Working here was amazing
Atmosphere: 5
Food: 5
Service: 5
Jayden Thomas
we were so excited to visit this location and talked about how much we would, until we went there tonight. our waitress was fantastic, she did an amazing job. the food was great as well. but the atmosphere was terrible. restaurant was full of teenagers that werent even eating, they were just hanging out..yelling, cussing, and causing commotion the entire time. we wanted to leave before our food was even done. i couldn’t even hear myself think when i was trying to tell the waitress my order. the workers all seemed to be ok with it, i was informed it happens often. we won’t be returning to this location.
Atmosphere: 1
Food: 5
Service: 5
Norma Parra
Good management
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza
Brenda Booker
One star was on first food delivered, Ordered taco pizza, to be delivered, delivery was great but pizza not so great, they apparently ran out of roma tomatoes so they used cherry tomatoes, lettuce and the tomatoes are usually put on after pizza is baked, not this one they baked the lettuce and tomotoe too, eating warm wilted lettuce, warm squishy tomotoes, definitely not good. Contacted manager next day he made it right, Thank you 5 stars on service for manager!!
Food: 1
Service: 5
Susan Mee
Great, friendly service. Delicious pizza!!!!
Jesse Shenfeld
Ordered 2 pizzas tonight, extremely good! Way better than any other Pizza Hut I’ve had recently. Fast delivery also. Thank you
Food: 5
Service: 5
Ryan
We walked in got two salad bars and two waters and it come to 23 dollars I feel like if our waitress would have been there and actually took our order she would have told us that we could get a pizza and two salad bars for cheaper than we could just the two salad bars but our waitress was too busy hanging out with her friends and doing whatever that's the reason why they got the three stars the food was good but it still had missing items on the salad bar I didn't even have bacon bits
Out taco pizza was cold, not fresh made at all!!! The crust was hard and over cooked. Will be a long time before we get food from there. This was a pick up order and we were there early even
Atmosphere: 3
Food: 1
Service: 3
Bruce Tatman
Over the past year or so, I've routinely ordered my food online and for me to pickup my order. Never a problem and the person at the pickup window is always nice.
Atmosphere: 4
Food: 5
Service: 5
dylan cross
$48 for 1 Pizza that was not cooked.
Atmosphere: 3
Food: 1
Service: 3
Kelley Bruick
Normally the food is good (not fancy, but everyone is happy), but the most recent experience I had was definitely not. 2 of the 3 pizzas that we ordered were messed up but it was take out so we couldn't just send them back. The only decent thing we got was the breadsticks.
Wheelchair accessibility: Nice ramp to get over curb and into the restaurant, but the double entry doors make it a challenge to get inside without help.
I initially left a 5-star review but had to come back because I may have eaten raw chicken. Looked a little under done, took a bite, immediate regret. The texture & flavor was off. Kind of nauseous now.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Pepperoni Pizza, Boneless Wings
I miss Karen!! She was the best for sure.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Salads Bar, Breadsticks
About 6 weeks ago we ordered carry out. We saw mushrooms on the pizza ( we didn't order them ) making the pizza un eatable due to be allergic. I called and talked to the manager and they credited my account, which was perfect! When I went to use that credit today they said it was no longer on my account. Spoke the a manager and all they did was give me attitude. Our daughter was born a few days ago and I figured I'd use it up and save some money and time. Being a new resident in new haven I'll never go back there. It was disappointing. So if you want to get wrong toppings on your pizza and get a " fake credit " go there, if not go somewhere else where they'll treat you better.
Working here was amazing
Atmosphere: 5
Food: 5
Service: 5
we were so excited to visit this location and talked about how much we would, until we went there tonight. our waitress was fantastic, she did an amazing job. the food was great as well. but the atmosphere was terrible. restaurant was full of teenagers that werent even eating, they were just hanging out..yelling, cussing, and causing commotion the entire time. we wanted to leave before our food was even done. i couldn’t even hear myself think when i was trying to tell the waitress my order. the workers all seemed to be ok with it, i was informed it happens often. we won’t be returning to this location.
Atmosphere: 1
Food: 5
Service: 5
Good management
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza
One star was on first food delivered, Ordered taco pizza, to be delivered, delivery was great but pizza not so great, they apparently ran out of roma tomatoes so they used cherry tomatoes, lettuce and the tomatoes are usually put on after pizza is baked, not this one they baked the lettuce and tomotoe too, eating warm wilted lettuce, warm squishy tomotoes, definitely not good. Contacted manager next day he made it right, Thank you 5 stars on service for manager!!
Food: 1
Service: 5
Great, friendly service. Delicious pizza!!!!
Ordered 2 pizzas tonight, extremely good! Way better than any other Pizza Hut I’ve had recently. Fast delivery also. Thank you
Food: 5
Service: 5
We walked in got two salad bars and two waters and it come to 23 dollars I feel like if our waitress would have been there and actually took our order she would have told us that we could get a pizza and two salad bars for cheaper than we could just the two salad bars but our waitress was too busy hanging out with her friends and doing whatever that's the reason why they got the three stars the food was good but it still had missing items on the salad bar I didn't even have bacon bits
Restaurantji Recommends
Out taco pizza was cold, not fresh made at all!!! The crust was hard and over cooked. Will be a long time before we get food from there. This was a pick up order and we were there early even
Atmosphere: 3
Food: 1
Service: 3
Over the past year or so, I've routinely ordered my food online and for me to pickup my order. Never a problem and the person at the pickup window is always nice.
Atmosphere: 4
Food: 5
Service: 5
$48 for 1 Pizza that was not cooked.
Atmosphere: 3
Food: 1
Service: 3
Normally the food is good (not fancy, but everyone is happy), but the most recent experience I had was definitely not. 2 of the 3 pizzas that we ordered were messed up but it was take out so we couldn't just send them back. The only decent thing we got was the breadsticks.
Wheelchair accessibility: Nice ramp to get over curb and into the restaurant, but the double entry doors make it a challenge to get inside without help.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Breadsticks
Great salad bar and pizza
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza
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